I ordered 2 packages equaling 6 pairs eartips for XPRO 3 earbuds. I received a total of 4 pr tips + 2 wire holders for wired earbuds. 3 emails + pics later issue is not resolved. Recvd 2 identical re... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Trelabs and in particular Kyrylo in the Customer Care and Product Support department is excellent to deal with. He treated me with empathy and respect and was willing to do whatever it took... Ver más
Our area deals with inversions throughout the winter months. Our PH950 always kept the air in the house cleaner than what was measured outside and we never experienced the flue like symptoms all wint... Ver más
I'm so impressed with Treblab's handling of my recent service issue... I'd placed two separate orders for the HD77 speaker, a little more than a year apart. Sadly I was unable to pair the two for surr... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
No Hype, Pure Sound: Tune into true HD sound, an unparalleled bass response, and serene noise cancelling—all with seamless wireless Bluetooth connectivity.
Información de contacto
Yacht Club Drive 3640, 33180, Miami, Estados Unidos
- treblab.com
4,4
Excelente
334 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de TREBLAB
Glad you are enjoying the product!
Motorcycle worthy
I wanted to listen to bluetooth without the expensive in helmet speakers. I was able enjoy listening to my smartphone with plenty of volume and sound quality while wearing my helmet.
5 de noviembre de 2022
Respuesta de TREBLAB
Thank you for your great feedback! It is invaluable to us!
Always great quality and care!
3 de octubre de 2022
Respuesta de TREBLAB
Always a pleasure to assist you!
Respuesta de TREBLAB
Thank you for your feedback!
Great product
Great product & great value. I found that the ear muffs were wearing badly until I figured out that my one to two day whiskers were damaging the ear muffs if I took them off and wore the speakers around my neck. Easy fix
17 de octubre de 2022
Respuesta de TREBLAB
We appreciate your business!
Purchased from this company 2 other…
Purchased from this company 2 other times. Always great quality and fast service.
14 de septiembre de 2022
Respuesta de TREBLAB
Thank you for your lovely feedback
Great Customer service
Excellent customer service. A company that seems to care about its customers and solving their problems quickly and professionally
6 de septiembre de 2022
Respuesta de TREBLAB
Happy to help. Always at your disposal
I ordered a Bluetooth speaker online
I ordered a Bluetooth speaker online. I got a quick service. I am very happy with my speaker. I highly recommend Treblab
7 de septiembre de 2022
Respuesta de TREBLAB
We are so happy that you like the speaker!
Nobody's home!
After sending me wrong charging cable for Treblab 77 speaker, they wrote me a note saying they had “reached out” to try to resolve the mix-up but they never sent the e-mail or text These reviews appear to be the only way to communicate with Treblab.
7 de septiembre de 2022
Opinión espontánea
Respuesta de TREBLAB
Jon, we have resent the email please your check your inbox.
AWFUL CUSTOMER SERVICE/COMPANY
Not happy with customer service! Bought a HD Max speaker a little over a year ago and now am unable to charge. I'm assuming because the port is on the bottom of the speaker, it will wear out and be problematic. Anyway....Trying to communicate to Treblab that I want to have it repaired (at my cost) is proving to be a chore. I'm a week in to emails to be told that the warranty is expired (no kidding) and they will give me a 15% discount for another purchase. I truly LOVE this speaker and was just trying to get it repaired. The customer service has been just awful! UPDATE....Now customer service said they do NOT Repair their own products. I will NEVER recommend or buy anything from Treblab!!!! $200 for a speaker that I used for a little more than a year.....NOPE
8 de septiembre de 2022
Opinión espontánea
Respuesta de TREBLAB
Laura, we are very sorry for the issue with the speaker. However, our warranty policies have never included any kind of repair services so this is why we are unable to provide them for you. We apologize for any frustration caused. Our team will get back in touch with you to hopefully find the suitable solution!
You sent me the wrong charging cord
7 de septiembre de 2022
Respuesta de TREBLAB
Scott, we are really sorry for this mixup. Our team has reached to you to resolve the issue and we would really appreciate your reply!
Nice product!
3 de septiembre de 2022
Respuesta de TREBLAB
Thank you for your feedback! Glad to hear that you are happy with your headphones :)
Item taking too long to arrive
30 de agosto de 2022
Respuesta de TREBLAB
Kevin, I am sorry for this inconvinience! I see that our team has already reached out to you and hopefully resolved the issue. If anything is needed we remain at your disposal.
Very nice and easy proses
Very nice and easy proses. Really the company are very professional company.
16 de agosto de 2022
Respuesta de TREBLAB
German, thank you for being our customer! We are happy to have you in our Treblab family!
Perfect headphones, excellent customer service.
Just got the XR700's to add to my collection of Z2's and X3 pro's. Love them all. Great response time and resolution when I had to reach out to customer service, as well.
8 de agosto de 2022
I used my x100s until they wore out
I used my x100s until they wore out. 11 hours a day 5 days a week for 2 years. Absolutely love the sound quality and fit. Finally wore them out so I got the x500s this time. They have worked just as well. I recommend these anytime someone wants headphones
8 de agosto de 2022
Didn't Receive what I ordered
I ordered 2 packages equaling 6 pairs eartips for XPRO 3 earbuds. I received a total of 4 pr tips + 2 wire holders for wired earbuds. 3 emails + pics later issue is not resolved. Recvd 2 identical responses from support both at 2:01am that didn't address my complaint, just "hate to bother you...would love to hear how it's going..." Now I'm waiting for a call back from support to resolve issue
21 de julio de 2022
Respuesta de TREBLAB
Denise, we are incredibly sorry for this issue. Our agent has previously offered to resend the 2 sets of ear tips you have ordered but we have not hear back from you. We have tried to send the email again and would really appreciate your reply.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.