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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered 2 packages equaling 6 pairs eartips for XPRO 3 earbuds. I received a total of 4 pr tips + 2 wire holders for wired earbuds. 3 emails + pics later issue is not resolved. Recvd 2 identical re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Trelabs and in particular Kyrylo in the Customer Care and Product Support department is excellent to deal with. He treated me with empathy and respect and was willing to do whatever it took... Ver más

Valorada con 5 estrellas sobre 5

Our area deals with inversions throughout the winter months. Our PH950 always kept the air in the house cleaner than what was measured outside and we never experienced the flue like symptoms all wint... Ver más

Valorada con 5 estrellas sobre 5

I'm so impressed with Treblab's handling of my recent service issue... I'd placed two separate orders for the HD77 speaker, a little more than a year apart. Sadly I was unable to pair the two for surr... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Electrónica y tecnología

Información proporcionada por diversas fuentes externas

No Hype, Pure Sound: Tune into true HD sound, an unparalleled bass response, and serene noise cancelling—all with seamless wireless Bluetooth connectivity.


Información de contacto

  • Yacht Club Drive 3640, 33180, Miami, Estados Unidos

  • treblab.com

4,4

Excelente

TrustScore: 4.5 sobre 5

334 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(334)

52 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Absolutely LOVED my HD Max speaker

Absolutely LOVED my HD Max speaker. Sounded great and worked perfectly UNTIL it wouldn't charge any more.

The charging port is at the bottom of the speaker and apparently very fragile. Had this speaker for just over a year. Now I own a BRICK.

Spoke with customer service to try to have repaired (at my cost) and was told that they could not repair but they would be happy to give me a discount on a new speaker. I don't know about anyone else but I don't appreciate spending close to $200.00 for a speaker that works for just over 1 year. EVEN IF I decided to buy a new one, how long would it last and would I be in the same boat with the charger.

I am very disappointed with Treblab. I will go with another company that can stand behind their product and be able to fix it if it goes bad.

I DO NOT recommend this speaker.

27 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Returning Customer

Returning customer. I've tried other brands, including one that features heavily in YouTube and podcast sponsored content, but I've never been as happy as I am with my TREBLAB earbuds. I get a separate pair for two different devices, and I've done that three times now... That's 6 sets of earbuds in total, replaced roughly every 2 years when the battery life starts getting low.

But please, please, please TREBLAB folks, if you're seeing this, BRING BACK THE XR800's! Those were my favourite earbuds by far. The XR700's have the same great sound quality and bass to them, but they're just not as comfortable, and the charge port on the 800's was in a much better spot, with a better water-tight plug.

28 de febrero de 2023
Valorada con 5 estrellas sobre 5

Satisfied

Everything was as is said it was. Easy to navigate your site, and place order. Shipping was also quick.

20 de marzo de 2023
Valorada con 1 estrellas sobre 5

Hasn't Shipped

I ordered TREBLAB WX8 earbuds on 05 March 2023. It is now 20 March 2023 and my order hasn't shipped.

20 de marzo de 2023
Logotipo de TREBLAB

Respuesta de TREBLAB

Dear Scott,

We are truly sorry that you didn't receive your product.

Please, check your personal email as our agent reached out to you.

Warmly,

Valorada con 4 estrellas sobre 5

Very happy with these headphones over all.

The sound quality on these are a 5/5.
Comfort wise the ear pieces are very comfortable but the top padding is a little harder than I first expected but I'm sure I'll get used to them.
Shipping did take about a month which was 100% okay because it was international but it was unfortunate that the tracking stopped after about 2 days so it looked like the whole time it was still in the same place.
The noise cancelling is quite good, it blocked out most noises in the gym and u love how they have a water resistant rating as well as a 1 year warranty.
Over all very happy with my product so far.

22 de febrero de 2023
Valorada con 3 estrellas sobre 5

service "so far"

service "so far", has been great. Unfortunately the product purchased has been sub-par for is sound quality compared to the previous Treblab XR500 I've owned for several years now.

31 de enero de 2023
Logotipo de TREBLAB

Respuesta de TREBLAB

Dear Mark,
We are sorry you have not completely happy with the purchase.
Please, check your personal email as our manager has already contacted you with the resolution options.
Sincerely,

Valorada con 3 estrellas sobre 5

Trelab needs to better program their…

Trelab need to better program their robots. This was my second reminder in a couple of days and I have yet to receive the item. Fix up your algorithm so you don’t aggravate customers

19 de enero de 2023
Logotipo de TREBLAB

Respuesta de TREBLAB

Dear David,

Thank you for giving your thoughts.
Keeping in touch with our valued customers gives us the inspiration needed to create even better products and provide better service.

Valorada con 4 estrellas sobre 5

The earphones connect easily enough

The earphones connect easily enough, features are great (better than Apple pods) but you lose a small bit of volume. Not a problem, but I am already hard of hearing, so i noticed it.
Great fit, especially in helmets I have tried many other premium brands, but these are the best.

16 de enero de 2023
Valorada con 5 estrellas sobre 5

Sound and quality

Awesome sound, superseded any cellular sound. Love it.

20 de diciembre de 2022
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Respuesta de TREBLAB

Glad to hear you love your purchase! Thank you for choosing Treblab!

Valorada con 2 estrellas sobre 5

Treblabx3 blue tooth connects for left…

Treblabx3 blue tooth connects for left side or right side, but not both. I did reset the pair as the instruction say. iPhone 11 Pro. Can not listen to both ears. Tried for over a day. This isn’t making any sense why you would even set the software to separately program left or right side.

19 de diciembre de 2022
Opinión espontánea
Logotipo de TREBLAB

Respuesta de TREBLAB

Den, we are so sorry for the issues you have experienced. We would love to assist you in resolving it. Unfortunately, we do not have any contact information for you. So we would be grateful if you could contact our support!

Valorada con 5 estrellas sobre 5

Comfort with a warranty.

I’m pleased, they are very comfortable and they sound great!
I have never owned a pair of over the ear headphones or ANC headphones before because the price of competitors seemed outrageous, but these have a reasonable price tag and I am glad I bought them.
Even though they are not expensive they feel like they aren’t going to break, and they came with a warranty incase they do!
All in all, I am very pleased with Treblabs product and service.

8 de diciembre de 2022
Logotipo de TREBLAB

Respuesta de TREBLAB

Happy to have you as our customer!

Valorada con 1 estrellas sobre 5

Ordered a month ago

Ordered a month ago, still haven't received my product. Went to cancel my order and still haven't heard back from them in over a week. Will be never dealing this company again

27 de noviembre de 2022
Logotipo de TREBLAB

Respuesta de TREBLAB

Dear Jackie,

We are sorry you have not received your package.

As far as we can see, your package is on its way to you.

Also, we have sent you an email with additional information regarding your order.

Looking forward to hearing from you soon.

Warmly,

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