Truedecadence Opiniones 

59
TrustScore: 2.5 sobre 5

2,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Love this brand! So much I love and can’t wait to order. Love my nightie, it’s excellent quality and really flattering on, will definitely order another one for winter too Xx

Valorada con 1 estrellas sobre 5

Truly awful experience. Had to return item and have yet to receive refund despite tracking showing returned and signed for day after I sent it back. Zero response to emails and messages. Customer serv... Ver más

Valorada con 1 estrellas sobre 5

AVOID!! Ordered a dress weeks ago. No update on shipping, no reply from customer service or emails. Dress cost over £150. Absolutely disgusting that you can't simply email or answer Facebook or In... Ver más

Valorada con 1 estrellas sobre 5

Ordered a dress to wear to a wedding. Order was late, tried to track via evri but postcodes didnt match. Checked i had put in the correct delivery address which I had. Next thing I know I got a notifi... Ver más


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

59 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,5

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(59)

10 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Gorgeous dress!!

I am so in love with this dress! I wore it for a wedding and it got me so many compliments 🥰🥰
The colour and the fabric are so nice, and the cut is superb! It's a good mix if you want to show some skin but not too much.
As for the sizing, I would recommend buying one size up, because the dress is very form-fitting.
One thing only is that even the smallest stain or mark will show up on the dress, so you must be very careful with it.
Lastly, the product was shipped right away and arrived very quickly from the UK to where I live (continental Europe), which I was very impressed with!

10 de septiembre de 2022
Valorada con 5 estrellas sobre 5

Quality of the dress was just as…

Quality of the dress was just as photographed. Delivery was quick and the package was neatly wrapped, keeping the item very safe. Very happy with my purchase and experience with true decadence, I will definitely buy from them again!

1 de septiembre de 2022
Valorada con 2 estrellas sobre 5

They expect you to get a steam iron!

No close up images of the dress are shown on the website so I was quite surprised to see it in person. Feels cheap but actually looks good on though. Saying that, the dress arrived in a state. I emailed customer service and they said I need to shake and steam iron it because it’s been in kept in a bag for months!! I’ve spent 2 hours trying to steam it so far (had to buy one just for this dress) and it’s still badly creased and flat. They said that they cannot send one which has been steam ironed prior to shipping …which is crazy considering the £135 price tag, I expect it to be in perfect condition).

15 de junio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I understand customs on some sites are…

I understand customs on some sites are there but your site has nothing when you go to buy saying it like most websites do and them for it to be 72 euro! After paying 20 for delivery. So a dress that should have been 150euro is going to cost me about 250 very unhappy 🙁 then your put value of dress 180 why customs was the price when it was 150! Dress came oh my god the fabric was so bad falling apart measure in-between size 8 or 10. Never seen anything as bad. 3 emails later finally wrote back. Which I found the reply a little bit rude. An other 21 to sent the dress back. Did say on email no problem on full refund which I expect. Never again

3 de junio de 2022
Valorada con 2 estrellas sobre 5

The dress was very different in person…

The dress was very different in person to online. I was put off by the feel of the fabric which for the price of the dress seemed cheap. No returns label is provided so you then have to pay to return anything which is very unusual for an online shop.

12 de febrero de 2022

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