I like the fast and free shipping of Tryano, but there is two comments: - The store could have more variety of brands. - I ordered Some products which are listed available online but actually out... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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Consulta las opiniones de los clientes
I loved my experience on Tryano. The website is easy to navigate and their customer service is responsive. However, I submitted a request to return an item, and the request was not processed for aro... Ver más
La empresa ha respondido
I had a problem about returning a gift. Hanen from the sales department was really helpful in answering all my questions. It shows that she is concerned about giving the best costumer service possible... Ver más
Excellent service provided regarding delivery, the packaging was absolutely beautiful, it has been delivered as soon as the next day. Very happy with the product I purchased, they have very high quali... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Tryano is a concept department store offering exceptional experiences through a carefully curated edit of international and regional luxury, fashion, and beauty brands. Tryano invites its guests to explore thousands of innovative products across the beauty, handbags, shoes, jewelry, women's and men's ready-to-wear and children’s apparel categories. Anchoring Yas Mall in Abu Dhabi and available online, Tryano offers an extensive array of distinctive services including concierge, complimentary valet parking, VIP lounge, home shopping, and home delivery.
Información de contacto
Yas Mall, Abu Dhabi, Emiratos Árabes Unidos
- 800-TRYANO (+971 800 879 266)
- tryano.com
4,5
Excelente
438 opiniones
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Great service
Great service, my delivery came very fast and on time!
Thank you
24 de agosto de 2020
Opinión espontánea
Respuesta de Tryano
Hi Marie,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
Fast delivery transaction the packaging…
Fast delivery transaction the packaging is great and the items is secured
23 de agosto de 2020
Opinión espontánea
Respuesta de Tryano
Hi Zap,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
Takes ages to display the products when one scrolls down.
I have not been able to navigate smoothly. The pages take ages to display the products when one scrolls down. I have not received an email notification to confirm that my order has been placed or to inform me that my payment got rejected.
20 de agosto de 2020
Opinión espontánea
Respuesta de Tryano
Hi Kay,
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultants is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
I’m impressed with the service and the…
I’m impressed with the service and the fast delivery. Keep the good work up. I recommend to purchase the brands from this trustworthy site.
20 de agosto de 2020
Opinión espontánea
Respuesta de Tryano
Hi Sawsan,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
Respuesta de Tryano
Hi Helen,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
Respuesta de Tryano
Hi Muniba,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
Great service
18 de agosto de 2020
Opinión espontánea
Respuesta de Tryano
Hi Tariq,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
I asked for parcel return
I asked for parcel return. I sent an email to ask for that but they did not reply. Totally ignored !! What a shame !
17 de agosto de 2020
Opinión espontánea
Respuesta de Tryano
Hi Mohamed,
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultants is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
Bad customer service
17 de agosto de 2020
Opinión espontánea
Respuesta de Tryano
Dear Guest,
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultants is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
Quick Service
My online order was delivered in less than 48 hours with minimum calling by the delivery person.
Excellent packaging
16 de agosto de 2020
Opinión espontánea
Respuesta de Tryano
Hi Madusha,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
Your app is terrible
Your app is terrible, your mgt should try to order on your app vis as vis Farfetch for example and see the difference for themselves
16 de agosto de 2020
Opinión espontánea
Respuesta de Tryano
Hi Mohamad,
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultants is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
Excellent service and fast delivery
16 de agosto de 2020
Opinión espontánea
Respuesta de Tryano
Hi Aqila,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
Great items and a much better price…
Great items and a much better price than in Europe! The only negative part was that I had to pay a very high tax on the dress I bought so that the customs would proceed with the delivery of my parcel... but this of course has nothing to do with Tryano‘s services.
15 de agosto de 2020
Opinión espontánea
Respuesta de Tryano
Hi Natasha,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
excellent service
10 de agosto de 2020
Opinión espontánea
Respuesta de Tryano
Hi Faris,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
FAST DELIVERY
10 de agosto de 2020
Opinión espontánea
Respuesta de Tryano
Hi Noora,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
Respuesta de Tryano
Hi Shadin,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
Excellent website
Excellent website. Their prices on the website are cool and the discount codes very cool.
10 de agosto de 2020
Opinión espontánea
Respuesta de Tryano
Hi Abdullah,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
Great shopping place
Great shopping place. But at times products appear online is out of stock once you placed an order. Pls update the Portal. Thanks
9 de agosto de 2020
Opinión espontánea
Respuesta de Tryano
Hi Mridula,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
Respuesta de Tryano
Hi May,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
Respuesta de Tryano
Hi Ahlam,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
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