I like the fast and free shipping of Tryano, but there is two comments: - The store could have more variety of brands. - I ordered Some products which are listed available online but actually out... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I loved my experience on Tryano. The website is easy to navigate and their customer service is responsive. However, I submitted a request to return an item, and the request was not processed for aro... Ver más
La empresa ha respondido
I had a problem about returning a gift. Hanen from the sales department was really helpful in answering all my questions. It shows that she is concerned about giving the best costumer service possible... Ver más
Excellent service provided regarding delivery, the packaging was absolutely beautiful, it has been delivered as soon as the next day. Very happy with the product I purchased, they have very high quali... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Tryano is a concept department store offering exceptional experiences through a carefully curated edit of international and regional luxury, fashion, and beauty brands. Tryano invites its guests to explore thousands of innovative products across the beauty, handbags, shoes, jewelry, women's and men's ready-to-wear and children’s apparel categories. Anchoring Yas Mall in Abu Dhabi and available online, Tryano offers an extensive array of distinctive services including concierge, complimentary valet parking, VIP lounge, home shopping, and home delivery.
Información de contacto
Yas Mall, Abu Dhabi, Emiratos Árabes Unidos
- 800-TRYANO (+971 800 879 266)
- tryano.com
4,5
Excelente
438 opiniones
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Thank you for packing and quick delivery
7 de agosto de 2020
Opinión espontánea
Respuesta de Tryano
Hi Amna,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
Respuesta de Tryano
Hi Hala,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
Best shopping website ever
6 de agosto de 2020
Opinión espontánea
Respuesta de Tryano
Hi Mahrah,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
My favorite place to shop in Abudhabi…
My favorite place to shop in Abudhabi for designer wear , accessories & cosmetics .
4 de agosto de 2020
Opinión espontánea
Respuesta de Tryano
Hi Raya,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
I ordered as a gift and i asked for…
I ordered as a gift and i asked for gift card and gift receipt but they delivered it with the price tag :) and without a gift card ..
3 de agosto de 2020
Opinión espontánea
Respuesta de Tryano
Hi Amna,
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultants is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
they cancelled my order without telling…
they cancelled my order without telling me that the product is not in stock anymore while i'm waiting for it !!!!
2 de agosto de 2020
Opinión espontánea
Respuesta de Tryano
Hi Mariam,
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultants is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
The staff was very friendly helpful and kindly
Everything was very very good and the stuff was helpful and makes me happy
2 de agosto de 2020
Opinión espontánea
Respuesta de Tryano
Hi Shareefa,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
Sold Out Order
I ordered a perfume and then was told it was unavailable 3 days later. If a product is sold out, simply don’t display it. My order was also supposed to be a gift and the card message was not printed out.
2 de agosto de 2020
Opinión espontánea
Respuesta de Tryano
Hi Sara,
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultants is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
I liked the free bag
1 de agosto de 2020
Opinión espontánea
Respuesta de Tryano
Hi Bader,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
Great service
1 de agosto de 2020
Opinión espontánea
Respuesta de Tryano
Hi Afra,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
The best shopping experience
The best shopping experience. Excellent prompt delivery service. Well and nicely packed. Very cooperative when I forgot to ask for a gift wrap, they took it back did the gift wrap and delivered back the next day. Keep the good job 👏
30 de julio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Ala,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
Great website
Great website , fast response , excellent delivery
29 de julio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Asma,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
Respuesta de Tryano
Hi Latifa,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
Great but no samples given
Great, but wish I received some samples. I purchased 2 perfumes and did not receive any.
It’s been two weeks since I received a response and have not been contacted as was mentioned in the response.
27 de julio de 2020
Opinión espontánea
Respuesta de Tryano
Dear Guest,
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultant is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
Very prompt delivery and beautiful…
Very prompt delivery and beautiful packaging
26 de julio de 2020
Opinión espontánea
Respuesta de Tryano
Dear Shopper,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
If i place an order and paid online the…
If i place an order and paid online the item should be reserved for me and it shouldn’t be canceled after I paid due to lack of stock!
And i was informed about it few days after not right away!
And one of the shoes i received was not new there was sign of use.
25 de julio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Jenan,
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultants is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
Two of my products I bought had poor…
Two of my products I bought had poor packaging - it looked as if the package has been opened and there were some fingerprints on it.
25 de julio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Nat,
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultant is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
Best delivery service !
24 de julio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Leblan,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
It was a very bad experience since I…
It was a very bad experience since I purchased 2 items and it was availabel in the stock and later I received calls telling me that one item is not available and there is no stock and it was purchased by another customer .
Then they send me back the amount of the bag that I purchased twice which lead to cancell the other bag that I bought, and no one call me for the cancellation plus they send the remaining amount of the bag after I complain.
23 de julio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Shaikha,
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultants is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
a great home shopping service
Very prompt , delivery was flexible and all goods as I requested
23 de julio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Linda,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team.
Kind regards,
Tryano
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