I like the fast and free shipping of Tryano, but there is two comments: - The store could have more variety of brands. - I ordered Some products which are listed available online but actually out... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I loved my experience on Tryano. The website is easy to navigate and their customer service is responsive. However, I submitted a request to return an item, and the request was not processed for aro... Ver más
La empresa ha respondido
I had a problem about returning a gift. Hanen from the sales department was really helpful in answering all my questions. It shows that she is concerned about giving the best costumer service possible... Ver más
Excellent service provided regarding delivery, the packaging was absolutely beautiful, it has been delivered as soon as the next day. Very happy with the product I purchased, they have very high quali... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Tryano is a concept department store offering exceptional experiences through a carefully curated edit of international and regional luxury, fashion, and beauty brands. Tryano invites its guests to explore thousands of innovative products across the beauty, handbags, shoes, jewelry, women's and men's ready-to-wear and children’s apparel categories. Anchoring Yas Mall in Abu Dhabi and available online, Tryano offers an extensive array of distinctive services including concierge, complimentary valet parking, VIP lounge, home shopping, and home delivery.
Información de contacto
Yas Mall, Abu Dhabi, Emiratos Árabes Unidos
- 800-TRYANO (+971 800 879 266)
- tryano.com
4,5
Excelente
438 opiniones
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Fast delivery
Fast delivery, good service but don’t have options for anther boutiques
8 de julio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Amina,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
Wallet
The shipment arrived from the UAE in two days and was in a very nice and elegant box.
Thanks alot for the great service and fast shipping.
6 de julio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Mahmoud,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
I love you 💕❤️ and you are the best…
I love you 💕❤️ and you are the best 😍👌🏼
5 de julio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Asmaa,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
Fast delivery
5 de julio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Rania,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
Great service and product
4 de julio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Asma,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
More than 24 pieces were purchased and…
More than 24 pieces were purchased and now all requests are in DHL and fees have been added and until now the problem has not been solved and in two orders a month has been returned and until now the card has not received bad treatment and lack of respect for a customer
4 de julio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Fahad,
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultants is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
very good experience i will be always…
very good experience i will be always buy from you
you have best services and high quality
2 de julio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Amna,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
Item declined
I chose item after 1 week they call me item not avilable and they cancel my order
2 de julio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Jawaher,
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultants is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
Excellent shop
28 de junio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Majed,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
Needs some improvement
I like the fast and free shipping of Tryano, but there is two comments:
- The store could have more variety of brands.
- I ordered Some products which are listed available online but actually out of stock, had to be refunded, refunding takes long time, this happened two times to me ... online items availability should be updated regularly ...
28 de junio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Mo,
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultant is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
One of the best company that I’ve treat…
One of the best company that I’ve treat with, especially in COVID-19
Thank you very much I really appreciate your works❤
28 de junio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Salama,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
i received my order within few days in…
i received my order within few days in a beautiful package.
27 de junio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Layal,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
Good delivery but no gift card
The delivery was quick so it was good. The delivery man also was patient when I said the item was a gift and to call another number. However, the item did not have the gift card that I added with gift message on the online checkout so 4 stars.
27 de junio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Bushra,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
It was a good experience of shopping…
It was a good experience of shopping with TRYANO and Your colleague Mr. BADAR Who is at Abudhabi Store Was very helpful and cooperative.
Thank you
27 de junio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Naeem,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
Everything pet
27 de junio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Sarah,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
Respuesta de Tryano
Hi Maha,
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultants is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
After payment there is nothing.
We chose many items and pay for it, we got a call that non of them are available.
26 de junio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Don,
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultants is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
Respuesta de Tryano
Hi Wedad,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
Bad Experience!
Ordered and paid!
Didn’t receive a confirmation email!
After 4 days someone’s called me and said item is sold out and can’t provide!
Person was not very polite!
25 de junio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Mai,
Thank you for taking the time to share your feedback.
We’re sorry we didn’t exceed your expectation on this occasion. One of our customer care consultants is working on this for you and will be in touch very shortly.
Kind regards,
Tryano
Great and fast service
25 de junio de 2020
Opinión espontánea
Respuesta de Tryano
Hi Noura,
Thank you for taking the time to share your feedback.
We are happy to hear that you enjoyed your recent shopping experience.
If you need anything in the future, please don’t hesitate to contact our Customer Care Team
Kind regards,
Tryano
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