The shakes helped kick start a period of weightloss and helped with motivation and resetting habits. The app I still use as it helps maintain my focus and I’m still going strong after 1000 days of sta... Ver más
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Consulta las opiniones de los clientes
After signing up with Habitual due to price increases, I thought I’ll give them ago. I’ve had great communication from the team at Habitual after my parcel never arrived due to Royal Mail. Rebecca hel... Ver más
La empresa ha respondido
The shakes, soups and porridge are so easy to make, taste delicious and are full of nutrition. The Habitual team couldn't be more helpful! IIf you have a problem and reach out to them they respond imm... Ver más
La empresa ha respondido
I cannot praise them enough, so professional, on time and the whole Habitual experience helps you learn and adjust life, it’s not just losing weight it’s changing habits. Rebecca has been a great he... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Habitual
Escrito por la empresa
Type 2 diabetes reversal and prevention programmes that combine behaviour change with nutritional treatment.
How does Habitual work?
1. Select a plan. Just visit our website and take a read of our plans to find the one for you.
2. Complete your assessment. To get setup you’ll need to complete a quick 5 minute assessment to check our programme is right and safe for you.
3.Start your health journey. Once your order arrives you’ll be on your way to completing your health journey
What do I get from Habitual?
At Habitual, we understand the importance of a comprehensive approach to health and weight management. That's why we offer a range of plans tailored to meet your needs.
Our TDR (Total Diet Replacement) plans provide delicious and nutritious meals that not only help with weight loss but also support blood sugar control. Alongside this, we have medication programmes that include GLP-1s, which have shown promising results in managing weight loss.
How is Habitual different?
What really makes us different, is that by choosing any of our programmes, you will not only receive the necessary support from our dedicated Patient Support team but also have the opportunity to join our wonderful community.
The Habitual community is comprised of people who are on their own health journeys, allowing you to connect, share experiences, and learn from others who are working towards a similar goal.
We’re all about being with you for your journey, so we don’t just deliver your order and leave everything up to you, we’re always here to help.
Don't wait any longer to take control of your health. Join us at Habitual and embark on a journey towards better health and improved well-being.
Información de contacto
25 Eccleston Pl, London, SW1W 9NF, London, Reino Unido
- hello@tryhabitual.com
- tryhabitual.com
4,6
Excelente
1 mil opiniones
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Excellent service and attentive staff
Excellent service and attentive staff, especially Suidi who is always professional, polite and very helpful. Highly recommended.
27 de octubre de 2025
Opinión espontánea
Respuesta de Habitual
Hi there,
We truly appreciate your kind review. It’s great to hear that our service met your expectations and that Suidi made such a positive impression. Thank you for recommending us!
Best,
The Habitual Team
A great service
I have found the daily chart I complete to be really motivational and the service is really efficient. I asked a question and it was responded to within a couple of hours.
26 de octubre de 2025
Opinión espontánea
Respuesta de Habitual
Hi Louise,
Thank you so much for your kind words! We're delighted to hear that you find the app motivating and that our team was able to respond to your question quickly. Your feedback means a lot to us!
Best,
The Habitual Team
Great experience
Always really helpful and informative - the customer service is great - especially Rebecca who is a superstar ⭐
21 de octubre de 2025
Opinión espontánea
Respuesta de Habitual
Hi Katherine,
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great experience. I’ll be sure to pass your lovely compliment on to Rebecca — she’ll be over the moon to hear she’s a superstar!
If you ever need anything else, we’re always here to help. 😊
Best,
The Habitual Team
I had a problem receiving some sachets…
I had a problem receiving some sachets through Royal Mail. I contacted Habitual by email and got a response from Rebecca. She was extremely helpful and sorted it out for me. She even arranged a partial refund for the inconvenience. Many thanks x
10 de octubre de 2025
Opinión espontánea
Respuesta de Habitual
Hi Lindsay,
Hope you're having an amazing week!
Thank you for taking the time to write this review. We appreciate your feedback and we’re really glad Rebecca was able to help and get everything sorted for you.
Best,
The Habitual Team
Great experience throughout
My coach was fantastic, always responded to any questions I had and got back to me quickly. The products I was on at the beginning of the process were much better than I had anticipated. I never felt hungry. The app and work books were very useful. Overall without the plan I wouldn’t have been able to overcome my diabetes.
15 de octubre de 2024
Respuesta de Habitual
Hi Kerrie,
Thank you so much for sharing your experience. We're delighted to hear that the products exceeded your expectations and helped you feel satisfied throughout the process. It’s especially inspiring to know that the plan, along with the app and workbooks, played a key role in helping you overcome diabetes. That’s an incredible achievement — and we’re honoured to have been part of your journey!
Best,
The Habitual Team
Support
Knowing that I would be listened to, that personal circumstances would be discussed and advice given.
1 de junio de 2025
Respuesta de Habitual
Hi Mrs Diane,
Thank you for your kind words. We're so glad to hear that you felt truly listened to and supported. Taking the time to understand personal circumstances and offer tailored advice is something we deeply value, and it’s wonderful to know that made a difference for you. We're always here whenever you need us!
Best,
The Habitual Team
Great Coach
Coach was very helpful when I had any questions. Great plan that has changed my out look with regards to food, duet and exercise
12 de octubre de 2025
Respuesta de Habitual
Hi,
Hope you're having a great day!
Thank you for taking the time to write this review. We’re glad the plan has helped you feel more confident with food, diet, and exercise.
Best,
The Habitual Team
This company is A1 every product I have…
This company is A1 every product I have had has been fantastic! The delivery is fast and efficient! I would highly recommend ⭐️⭐️⭐️⭐️⭐️ The latest product (deep sleep) has been a god send! Thank you so much!
2 de octubre de 2025
Respuesta de Habitual
Hi Betty,
Thank you so much for your amazing review! We're thrilled to hear that you've been enjoying our products and that Deep Sleep has been such a game-changer for you. Your kind words about our fast delivery and consistent quality mean the world to us. We truly appreciate your recommendation. 😊
Best,
The Habitual Team
Always get a response to any questions…
Always get a response to any questions within a good time scale. Good support when needed
1 de octubre de 2025
Respuesta de Habitual
Hi Juliet,
Thank you so much for your kind words! We're glad to hear that you've had a positive experience with our support and response times. If there's ever anything more we can do to assist you, please don't hesitate to reach out. We truly appreciate your feedback!
Best,
The Habitual Team
Great experience and results
Great experience and results. Would definitely recommend using these products, quick and easy to make. My most favourite was strawberry shake. Spiced carrot soup and plain porridge. Thank you
9 de octubre de 2025
Respuesta de Habitual
Hi Jacqueline,
Thank you so much for your kind words! We're thrilled to hear you had a great experience and enjoyed the products. We really appreciate your recommendation and thanks again. 😊
Best,
The Habitual Team
I got my life back!!!
The trainers were very helpfull,the app and all the books,all the information was very well structured and quite easy to understand.The only drawback was,if I didn't have my husband to help me I would have struggled to get myself onto the app.The program has helped me to regain my health,as well as loose over 3 stone in weight,which I am very pleased about.
10 de octubre de 2024
Respuesta de Habitual
Hi Micheala,
Hope you're having a great day.
Thank you for taking the time to write this review. We are so glad we could support you on the journey to regaining your health. 😊
Best,
The Habitual Team
Brilliant advice and support…
Brilliant advice and support from tips and knowledge you need to reduce weight and eat healthy foods which you can buy or produce yourself. The health coach was brilliant and helpful a pleasure to use this service and helped me to get my type 2 diabetes into remission.
11 de octubre de 2024
Respuesta de Habitual
Hi David,
Hope you're having a great day!
Thank you for taking the time to write this review and we’re so glad we could support you on your journey.
Best,
The Habitual Team
Lost 23kg reversed my type 2 diabetes
Good product helped me reverse my type 2 diabetes
11 de octubre de 2024
Respuesta de Habitual
Hi Kamran,
Hope you're having a great day. 😊
Congratulations on your incredible progress and for reversing your type 2 diabetes! We’re so happy we could support you in reaching this goal.
Thank you for taking the time to share your experience — we really appreciate your feedback.
Best,
The Habitual Team
Was nt sure of the delivery timescale
Was nt sure of the delivery timescale, but was made aware of when on the day so could expect the package.
1 de octubre de 2025
Respuesta de Habitual
Hi Ian,
Thanks so much for taking the time to leave a review!
We’re glad to hear the delivery updates helped you know when to expect your order. If there’s anything we can do to support you further, we’re always here.
Best,
The Habitual Team
Absolutely Fabulous!
You hear lots of stories about poor customer experience but we don’t share positive experiences enough. I have been with Habitual for 6 months. I am delighted with my 3 stone weigh loss and I can’t praise the customer team highly enough. They answer every question without delay and provide support whenever I’ve needed it. I would definitely recommend this programme to anyone considering starting this journey.
2 de octubre de 2025
Opinión espontánea
Respuesta de Habitual
Hi Laura,
Thank you so much for your kind words and huge congratulations on your 3-stone weight loss! That’s an incredible achievement, and we’re so proud to have been part of your journey.
It means the world to hear that you’ve felt supported throughout. We believe health should feel like a rhythm, not a struggle — and your experience is exactly what we hope for every member.
Thanks again for sharing your story and for recommending us — we’re cheering you on every step of the way!
Best,
The Habitual Team
Very Helpful
I have found this company very helpful, especially Rebecca, she answered any questions quickly and efficiently.
1 de octubre de 2025
Opinión espontánea
Respuesta de Habitual
Hi NMcC,
Thank you so much for your kind words! We're thrilled to hear that you found our team helpful, and we'll be sure to pass your lovely feedback on to Rebecca. Providing quick and efficient support is something we pride ourselves on, so it's great to know we met your expectations. If you ever need anything else, we're always here to help!
Best,
The Habitual Team
Respuesta de Habitual
Hi Sue-ellen,
We're glad to hear your order was delivered on time. If there's anything else we can help with, please don't hesitate to reach out. 😊
Best,
The Habitual Team
Habitual are great!
Habitual are great! Expert knowledge, fantastic app that provides excellent assistance and advice. The tracking of sleep, emotions, exercise, food etc is really helpful. As well as all the information and help provided, the customer support team is briliant. Super responsive, professional and friendly. If you are wondering which weight loss company to try I cannot recommend Habitual enough!
26 de septiembre de 2025
Opinión espontánea
Respuesta de Habitual
Hi Jan,
Thank you so much for your kind words and thoughtful feedback!
We're thrilled to hear that you've found the app, expert guidance, and tracking features so helpful on your journey. It’s especially lovely to hear that our support team has made a positive impression — we always aim to be responsive, friendly, and here when you need us.
Your recommendation means a lot to the entire team. We’re so glad to have you as part of the Habitual community!
Best,
The Habitual Team
Experience
As soon as I told the team I needed an alternative, it was delivered in a short space of time. There wasn’t any delays in the subsequent delivery either.
Overall a happy experience.
1 de julio de 2025
Respuesta de Habitual
Hi Adelaide,
Hope you're having a great day!
Thank you for taking the time to write this review. We're glad to hear you're enjoying our services and appreciate your feedback. 😊
Best,
The Habitual Team
I cannot praise them enough
I cannot praise them enough, so professional, on time and the whole Habitual experience helps you learn and adjust life, it’s not just losing weight it’s changing habits. Rebecca has been a great help throughout, always quick and helpful with any queries.
I wouldn’t hesitate to recommend them, losing weight made my whole health improve. Thank you
20 de septiembre de 2025
Opinión espontánea
Respuesta de Habitual
Hi Caroline,
Thank you so much for such a thoughtful review — it means a lot to us! We're so happy to hear that your experience with Habitual has been positive, and that it's helped not just with weight loss, but with creating lasting changes to your habits and overall health.
We’ll be sure to pass your kind words on to Rebecca — she’ll be so pleased to hear them! Thank you again for your recommendation, and we're honoured to be part of your journey.
Best,
The Habitual Team
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