The shakes helped kick start a period of weightloss and helped with motivation and resetting habits. The app I still use as it helps maintain my focus and I’m still going strong after 1000 days of sta... Ver más
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Consulta las opiniones de los clientes
After signing up with Habitual due to price increases, I thought I’ll give them ago. I’ve had great communication from the team at Habitual after my parcel never arrived due to Royal Mail. Rebecca hel... Ver más
La empresa ha respondido
The shakes, soups and porridge are so easy to make, taste delicious and are full of nutrition. The Habitual team couldn't be more helpful! IIf you have a problem and reach out to them they respond imm... Ver más
La empresa ha respondido
I cannot praise them enough, so professional, on time and the whole Habitual experience helps you learn and adjust life, it’s not just losing weight it’s changing habits. Rebecca has been a great he... Ver más
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Información sobre la empresa
Sobre Habitual
Escrito por la empresa
Type 2 diabetes reversal and prevention programmes that combine behaviour change with nutritional treatment.
How does Habitual work?
1. Select a plan. Just visit our website and take a read of our plans to find the one for you.
2. Complete your assessment. To get setup you’ll need to complete a quick 5 minute assessment to check our programme is right and safe for you.
3.Start your health journey. Once your order arrives you’ll be on your way to completing your health journey
What do I get from Habitual?
At Habitual, we understand the importance of a comprehensive approach to health and weight management. That's why we offer a range of plans tailored to meet your needs.
Our TDR (Total Diet Replacement) plans provide delicious and nutritious meals that not only help with weight loss but also support blood sugar control. Alongside this, we have medication programmes that include GLP-1s, which have shown promising results in managing weight loss.
How is Habitual different?
What really makes us different, is that by choosing any of our programmes, you will not only receive the necessary support from our dedicated Patient Support team but also have the opportunity to join our wonderful community.
The Habitual community is comprised of people who are on their own health journeys, allowing you to connect, share experiences, and learn from others who are working towards a similar goal.
We’re all about being with you for your journey, so we don’t just deliver your order and leave everything up to you, we’re always here to help.
Don't wait any longer to take control of your health. Join us at Habitual and embark on a journey towards better health and improved well-being.
Información de contacto
25 Eccleston Pl, London, SW1W 9NF, London, Reino Unido
- hello@tryhabitual.com
- tryhabitual.com
4,6
Excelente
1 mil opiniones
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After signing up with Habitual due to…
After signing up with Habitual due to price increases, I thought I’ll give them ago. I’ve had great communication from the team at Habitual after my parcel never arrived due to Royal Mail. Rebecca helped me throughout the the whole time & keeping me update with Royal Mail. Thank you to the team & 5 stars to Rebecca. Excited for the rest of my journey with Habitual 😀
18 de septiembre de 2025
Opinión espontánea
Respuesta de Habitual
Hi Deborah,
Thank you so much for your kind words! We're really glad you decided to give Habitual a try, and while we're sorry your parcel had a rocky start, it's great to hear Rebecca was able to support you through it.
We'll make sure your lovely feedback gets passed on to her and the team 😊 We're excited to be part of your journey and look forward to supporting you every step of the way!
Best,
The Habitual Team
It’s great
It’s great! Fab service, easy to order and good customer interactions
8 de septiembre de 2025
Respuesta de Habitual
Hi Tracey,
Hope you're having a great day!
Thank you for taking the time to write this review. We appreciate your feedback and we are so glad to hear you enjoy our services.
Best,
The Habitual Team
An excellent experience with full time support
I had a wonderful experience with Habitual. I switched from my previous provider for my Mounjaro pen because their service was poor, and moving to Habitual turned out to be the best decision. Everything is managed seamlessly through their app, and the entire switch took just one day—my new Mounjaro pen arrived the very next morning.
Every question or request is answered quickly. I’m also impressed by the free gym pass and the discounts they offer for various activities. On top of that, there are plenty of short lessons, helpful articles, and amazing recipes to support you throughout your weight-loss journey.
18 de septiembre de 2025
Opinión espontánea
Respuesta de Habitual
Hi Tara,
Thank you so much for taking the time to share your experience — we’re thrilled to hear that making the switch to Habitual has been such a positive move for you!
It’s great to know that everything from the quick delivery to the in-app support and extra perks like the gym pass and resources have made a real difference. Supporting you through your journey is exactly what we’re here for, and we’re so glad you’re finding value in all the tools and content we’ve created.
Thanks again for your kind words — we’re excited to keep supporting you every step of the way!
Best,
The Habitual Team
Respuesta de Habitual
Hi Steve,
Hope you're having a great day!
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
Habitual lead the way while others follow
A great experience with thw product ordering process. The coach Yazmin was excellent engaging challanging when I required her to be as well as supportive and empathetic.
The company should link their brilliant App so coaches can see it
The physical books link in with the App
Well done
18 de septiembre de 2024
Respuesta de Habitual
Hi Sean,
We're thrilled to hear you had a great experience with the ordering process and that your coach was both supportive and constructively challenging.
Thanks again for taking the time to share your thoughts!
Best,
The Habitual Team
Coach was amazing very kind just the…
Coach was amazing very kind just the diet itself was ridiculous
18 de abril de 2025
Respuesta de Habitual
Hi Gary,
We’re really glad to hear you had a great experience with your coach. However, we’re sorry to hear that the diet didn’t meet your expectations. We’ve reached out to get more details about what didn’t work for you so we can better understand your concerns and see how we can help.
Best,
The Habitual Team
It is possible, the team at habitual is very supportive.
The speedy nature of how my meals get to me when I need them.
15 de octubre de 2024
Respuesta de Habitual
Hi Mariam,
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
Respuesta de Habitual
Hi Gary,
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
Soups were very nice
Soups were very nice
I ordered too many milk shakes and ran out of the soups very quickly
12 de septiembre de 2025
Respuesta de Habitual
Hi Judith,
Hope you're well.
Thank you for taking the time to write this review. We’re really glad to hear you loved the soups. Your feedback helps us keep improving our products and services.
Best,
The Habitual Team
Respuesta de Habitual
Hi Shabana,
Hope you're well.
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
Disolves well in water
A great fibre supplement with 8 different types of soluble fibres. You really have to pack the scoop solid to ensure you get the full 10g (I weighed mine) - a level scoop is only 8g. However, it disolves well in plain water and isn't too gritty. This is definitely an improvement on a previous and more expensive fibre supplement I tried. This one's a keeper.
1 de septiembre de 2025
Respuesta de Habitual
Hi Sue,
Thank you for taking the time to write this review. We’re really glad to hear you’re enjoying our fibre supplements.
Best,
The Habitual Team
Habitual and weight loss
I found the supervised TDR program easier than what I had built it up too in my head, with the help of my coach and the Habitual food replacement, the first three months flew by, not having to think about what I was eating so I could focus on everything else was great.
His help then with reintroducing food ( which I did struggle with) made it a little easier.
I actually lost three stone over all and returned to pre diabetes. The program worked for me and three months later I am still maintaining the weight I achieved so feel proud I persevered to the end.
Which leaves me the task of saying thank you to my Doctor for encouraging me to do it, my coach Dalvir, Habitual for the food replacement sachets and Xyla for running the program, plus all the friends who put up with me.
10 de septiembre de 2024
Respuesta de Habitual
Hi Jane,
Thank you so much for sharing your story — we’re genuinely moved by your journey and incredibly proud of everything you’ve achieved.
It’s amazing to hear that the programme ended up being more manageable than expected, and that the structure gave you space to focus on yourself without the daily stress of food decisions. Your honesty about the challenges of reintroducing food is also really appreciated — it’s something many people can relate to, and we’re so glad that with Dalvir’s support, you were able to navigate it.
Losing three stone and returning to pre-diabetes is no small feat — and the fact that you’re still maintaining your weight three months on speaks volumes about your commitment and perseverance. You absolutely should feel proud.
Thank you for your kind words about the team, and for giving us the opportunity to support you. We’re cheering you on for whatever comes next.
Best,
The Habitual Team
Lovely products and staff that help you…
Lovely products and staff that help you to achieve your goal
13 de septiembre de 2024
Respuesta de Habitual
Hi John,
Thank you so much for your kind words! We're thrilled to hear that you're enjoying our products and that our team has been able to support you in reaching your goals. That's exactly what we're here for!
If there's ever anything more we can do to help, please don’t hesitate to reach out.
Wishing you continued success!
Best,
The Habitual Team
The product made it easy to keep to the…
The product made it easy to keep to the diet plan
11 de septiembre de 2024
Respuesta de Habitual
Hi Jacqueline,
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
The product was great
The product was great. Delivery was time was prompt. But limited in the choice due to being out of stock in certain preferred flavours.
10 de septiembre de 2024
Respuesta de Habitual
Hi Greg,
We're really glad to hear you enjoyed the product and that delivery was prompt.
We did want to let you know that all our flavours are currently in stock and have been for the past few weeks. So we'd love for you to check back and see the full range now available!
If you're happy with the updated selection, we’d really appreciate it if you could consider updating your review to reflect that. Your feedback helps others and means a lot to us.
Best,
The Habitual Team
It completely transformed me
It completely transformed me. It was difficult at first but the level of support was brilliant. The app is very helpful and informative and always at hand.
12 de septiembre de 2024
Respuesta de Habitual
Hi John,
Thank you for sharing your experience! We're so happy to hear that the journey has been transformational for you. It’s completely normal for things to feel challenging at first, and we’re proud to have been there to support you along the way.
It’s also great to know the app has been a helpful tool for you—our goal is to make sure you always feel supported and informed.
Keep up the amazing work, and please reach out if there’s anything else we can do to help!
Best,
The Habitual Team
Great app to track your weifhr and…
Great app to track your weifhr and habit. They will remind you about taking the injection. The coin system can be pretty rewarding.
29 de agosto de 2025
Respuesta de Habitual
Hi Jessica,
Thank you for taking the time to write this review. We’re so glad to hear you're enjoying our app and services. Keep up the amazing work!
Best,
The Habitual Team
Great online lessons to help you…
Great online lessons to help you succeed and give you knowledge
Track your weight online
27 de agosto de 2025
Respuesta de Habitual
Hi Moira,
Thank you for taking the time to write this review. We’re glad to hear you’re enjoying our lessons and tracking your daily habit in the app. Keep up the amazing work!
Best,
The Habitual Team
very expensive place to buy and…
very expensive place to buy and terrible customer service
6 de septiembre de 2025
Opinión espontánea
Respuesta de Habitual
Hi Pauline,
We’re sorry to hear that you didn’t feel the experience matched your expectations. Our meals are priced at £2.50 each, which is actually more affordable than many similar options you’ll find in supermarkets. We also believe our pricing reflects the full value of what we offer — including not just nutritious meals, but also access to a comprehensive app with progress tracking, daily content, and a rewards system where you can earn discounts, gifts, and vouchers.
In addition, our members benefit from support via a dedicated Clinical and Care Team, a free PureGym or Hussle membership, and a loyalty programme designed to reward consistency and engagement.
We're particularly disappointed to hear you didn’t have a positive experience with our customer service, as this is something we take great pride in. If you’d be willing to reach out to us directly, we’d really appreciate the opportunity to look into what happened and see how we can make things right.
Best,
The Habitual Team
Shop app is not good takes you…
Shop app is not good takes you different products. Delivery hasn’t arrived yet. It should have arrived yesterday. DHL advise it will arrive today.
Reason for 1 star was due to waiting in for a delivery which didn’t arrive.
DHL apparently incorrectly routed the delivery so needed to arrange another day to be at home to take delivery.
Habitual have given the reason why but how do you prevent this happening again?
The box was huge for the product packed.
Due to Habitual staff at least engaging I’m am increasing experience from 1 star to 3.
3 de septiembre de 2025
Respuesta de Habitual
Hi Tony,
We can see that your order has now arrived and we've reached out to you directly for more information on the app.
Best,
The Habitual Team
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