The shakes helped kick start a period of weightloss and helped with motivation and resetting habits. The app I still use as it helps maintain my focus and I’m still going strong after 1000 days of sta... Ver más
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Consulta las opiniones de los clientes
After signing up with Habitual due to price increases, I thought I’ll give them ago. I’ve had great communication from the team at Habitual after my parcel never arrived due to Royal Mail. Rebecca hel... Ver más
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The shakes, soups and porridge are so easy to make, taste delicious and are full of nutrition. The Habitual team couldn't be more helpful! IIf you have a problem and reach out to them they respond imm... Ver más
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I cannot praise them enough, so professional, on time and the whole Habitual experience helps you learn and adjust life, it’s not just losing weight it’s changing habits. Rebecca has been a great he... Ver más
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Información sobre la empresa
Sobre Habitual
Escrito por la empresa
Type 2 diabetes reversal and prevention programmes that combine behaviour change with nutritional treatment.
How does Habitual work?
1. Select a plan. Just visit our website and take a read of our plans to find the one for you.
2. Complete your assessment. To get setup you’ll need to complete a quick 5 minute assessment to check our programme is right and safe for you.
3.Start your health journey. Once your order arrives you’ll be on your way to completing your health journey
What do I get from Habitual?
At Habitual, we understand the importance of a comprehensive approach to health and weight management. That's why we offer a range of plans tailored to meet your needs.
Our TDR (Total Diet Replacement) plans provide delicious and nutritious meals that not only help with weight loss but also support blood sugar control. Alongside this, we have medication programmes that include GLP-1s, which have shown promising results in managing weight loss.
How is Habitual different?
What really makes us different, is that by choosing any of our programmes, you will not only receive the necessary support from our dedicated Patient Support team but also have the opportunity to join our wonderful community.
The Habitual community is comprised of people who are on their own health journeys, allowing you to connect, share experiences, and learn from others who are working towards a similar goal.
We’re all about being with you for your journey, so we don’t just deliver your order and leave everything up to you, we’re always here to help.
Don't wait any longer to take control of your health. Join us at Habitual and embark on a journey towards better health and improved well-being.
Información de contacto
25 Eccleston Pl, London, SW1W 9NF, London, Reino Unido
- hello@tryhabitual.com
- tryhabitual.com
4,6
Excelente
1 mil opiniones
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Respuesta de Habitual
Hi DhirenKumar,
Thank you for the great feedback! We're so glad to hear you're enjoying the product.
If you ever have any questions or need support, we're always here to help.
Best,
The Habitual Team
First class products
Was on the porridges and shakes for 18 weeks, i lost 5 stone in weight and put my type 2 diabetes into remission. Excellent product and does what it says. Thank you
10 de septiembre de 2024
Respuesta de Habitual
Hi Stephen,
Wow – what an amazing achievement! Losing 5 stone in 18 weeks and putting your type 2 diabetes into remission is truly inspiring. We’re absolutely thrilled to hear that our products played a part in your journey.
Thank you for trusting us and for taking the time to share your story. We're so proud to have supported you, and we wish you continued health and happiness moving forward.
Best,
The Habitual Team
Respuesta de Habitual
Hi Karen,
Thank you for taking the time to write this review. 😊
Best,
The Habitual Team
Respuesta de Habitual
Hi Jessica,
Thank you for your feedback! We're glad to hear you received your order quickly and found the site fairly easy to use.
Best,
The Habitual Team
Respuesta de Habitual
Hi Phil,
Thank you so much for your kind words! We're really glad to hear that you found our products and support helpful. If you ever need anything else or have questions, we're always here to help!
Best,
The Habitual Team
I’m impressed
I don’t think high protein meal replacements get any better than this. I ordered the tomato and green vegetables soups they both taste amazing.
14 de agosto de 2025
Respuesta de Habitual
Hi,
Thank you for taking the time to share your review. We truly value your feedback and remain committed to providing you with the best possible products and service.
Best,
The Habitual Team
Great service, products and care.
Rebecca in the support team was really helpful and gave me answers to my questions. Respectful and kind, the support team are always really great. They have acted efficiently and in my best interest… to the point a pharmacist called me on a couple of occasions to check in with me following some issues. Habitual is a trustworthy company and I won’t be going anywhere else for my weight loss support.
23 de agosto de 2025
Opinión espontánea
Respuesta de Habitual
Hi Sally,
Thank you for taking the time to share your review. We truly value your feedback and remain committed to providing you with the best possible products and service.
Best,
The Habitual Team
A very poor start to my journey with…
A very poor start to my journey with Habitual. I only got the pen sent to me without the needles and sharps box. Then after several days the needles arrived, of course this delayed my start on monjaro. And I’m still waiting for the sharps box. So if I’d gotten all of the items together I could have began several days earlier.
14 de agosto de 2025
Respuesta de Habitual
Hi Maria,
Thank you for sharing your feedback . We’re really sorry your journey with Habitual didn’t start as smoothly as it should have. A member of our care team has since been in touch with you directly and arranged for replacement needles to be sent, which have now been delivered.
We’ll continue to work on improving our processes to make sure this doesn’t happen again. We truly appreciate your patience and understanding as we resolved this for you.
Best,
The Habitual Team
Ordering easy and simple and recieved…
Ordering easy and simple and recieved order within 2 working days. Excellent Service
18 de agosto de 2025
Respuesta de Habitual
Hi Mr Malde,
We're thrilled to hear this and thank you for your review.
Best,
The Habitual Team
Help when you need it
Habitual always respond quickly to any problems that you might encounter. Their responses are always useful.
12 de agosto de 2025
Respuesta de Habitual
Hi Mrs Downton,
Thank you so much for your lovely review. 😊
Best,
The Habitual Team
A bit more information
lots of information but wanted to find out about the free membership to gym its a massive bonus and you are not making enough of it. I am a juniper subscriber currently, the prices (ATM) are similar but i like the idea of UK based company and gym access. could somebody tell me how I can speak you about gym and transition over I only have a stone to loose my bmi is 27. something - Ps there are loads of people wanting to change provider but are close to goal and seems like changing is a real issue - either bmi too low or have to start at the beginning - for those of us who have been on this medication journey for a while there needs to be some sensible thinking here on the providers behalf as they are missing out on many new customers.
22 de agosto de 2025
Opinión espontánea
Respuesta de Habitual
Hi Julie,
We'd be happy to provide more information and answer your questions.
Could you please reach out to us at hello@tryhabitual.com?
Best,
The Habitual Team
Could do with more flavours of soup
Love the soups and porridge but found the shakes still made me hungry. Would of been great if there was more flavours of soup as doesn't seem much of a choice.
27 de febrero de 2025
Respuesta de Habitual
Hi,
Hope you're having a great day!
Thank you for your feedback. We’re delighted to hear you’re enjoying the soups and porridge,
Feedback like yours helps us make our products and services better, so thank you again for taking the time to let us know.
Best,
The Habitual Team
Respuesta de Habitual
Hi Karen,
We're thrilled to hear this and hope that you're enjoying your order!
Best,
The Habitual Team
Quick delivery
Quick delivery. Meals are tasty but very limited for lactose free meals
7 de agosto de 2025
Respuesta de Habitual
Hi there,
Thank you for your feedback! We're glad you enjoyed the quick delivery and found the meals tasty. We appreciate your suggestion regarding lactose-free options. While we don’t currently have plans to expand our range in that area, we truly value your input and will continue doing our best to offer delicious meals for a variety of dietary needs.
Best,
The Habitual Team
I’m so disappointed with the change in…
I’m so disappointed with the change in flavour to the meals I ordered this month, the strawberry shake is now very bland and doesn’t taste of strawberrys anymore and the green vegetable soup I feel tastes more like a thin potato soup and has a nasty aftertaste which is very powdery. Such a shame that the company has seen fit to make any changes to there products, as I have always enjoyed the flavour so much in the past.
It would have been good to have known about any changes in advance before ordering.
6 de agosto de 2025
Respuesta de Habitual
Hi there,
We’re glad to hear that you’ve been enjoying our programme.
We've recently partnered with a new manufacturing team. This change was driven by our commitment to improving consistency and availability—meaning fewer out-of-stock items and a more reliable experience for you.
In addition, this partnership enables us to expand our range over time, offering new flavours and more variety, while maintaining the standards you expect from us.
We understand that some have noticed differences in taste or texture. Please know that the new recipes were carefully tested to ensure broad appeal and improved palatability. While we recognise they may not be exactly what you're used to, they were developed to better meet the needs of a wider range of participants.
Best
The Habitual Team
Respuesta de Habitual
Hi,
Hope you're having a great day.
Thank you for taking the time to write this review. We appreciate your feedback.
Best,
The Habitual Team
Respuesta de Habitual
Hi David,
We're so thrilled to hear this and thank you for sharing your experience. 😊
Best,
The Habitual Team
Stay clear!
This was via the NHS route for diabetes reversal.
Wanted to give it 100% soDid it and followed the plan to a T. And I did lose weight just over a stone. Over the few weeks. And my blood sugars went down.
And then when you get to the next stage and start re introduce you start to realise that what ever you do you will start to put on weight again and your blood sugar will go back up again and you start to have real food.
The only reason you lost weight is because you where eating less then 800k each day - less the WW2 prisoners had in Japan.
Then when I started putting weight back on after stopping the packets and started eating real food, I got told I would have to re-start or get kicked off the program.
When you ask questions that are off there scripts you get told customers service will come back to you, but they never do.
Then they changed the ingredients in the package with out informing anyone, I ended up having an allergic reaction and my legs swollen up and damaged my foot so I was not able to go to the gym anymore and in a worse place then when I started.
This is where habitual was really bad, the only reason you would change you’re product would be to make them cheeper but this was done at the cost to your customers by making the products taste worse and just appalling.
As I was not able to attend the meetings I was then kicked off the course as I did not attend as they did not want to deal with the issue and have there numbers messed up and for people to realise that the products are gross and only work if you stave yourself and the risk of your own health issues.
Stay clear of this horrible product and poor service
11 de agosto de 2025
Opinión espontánea
Respuesta de Habitual
Hi Craig,
Hope you're well.
Thank you for sharing your experience. We understand your concerns, but we’d like to clarify that while we provided the products for your plan, the rest of your programme such as the structure, support, and medical guidance was delivered by another provider via the NHS pathway.
Our program is separate from the NHS diabetes reversal pathways, and our approach, and support may differ significantly from what you’ve described.
If you’d like to learn more about how our plan works, please visit our website for full details.
Best,
The Habitual Team
Delivery issue
Thanks for your quick response and clarification it makes sense. I appreciate it.
11 de agosto de 2025
Respuesta de Habitual
Hi,
Thank you for your review. Our delivery days are UK next-day delivery on weekdays, and a member of our team has already reached out to help resolve this for you.
We’re sorry for the delay and appreciate your patience while we get this sorted
Best,
The Habitual Team
Rapid delivery
8 de agosto de 2025
Respuesta de Habitual
Hi Shahed,
Thank you for taking the time to write this review. We appreciate your feedback. 😊
Best,
The Habitual Team
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