Tyreleader.co.uk Opiniones 

28.791
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Ordered a tyre on June 24th given a 3-4 day delivery time. It is now July 14th & still no tyre. DX courier will only respond to sender & tracking indicates my item has been loaded/unloaded on their ve... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Urgent on time tyre delivery straight to the wheel refurbishing company at a good price. Easy to deal with and helpful to ensure correct tyres selected. They also deliver direct to tyre fitters. Worth... Ver más

Valorada con 5 estrellas sobre 5

Website, easy to use. Product availability superb at times of need. Pricing, competitive. Delivery, a bit slow, but thats the 3rd party courier not tyreleader. Never had one issue at all, used... Ver más

Valorada con 5 estrellas sobre 5

Great price. Didn’t have any delivery information or courier tracking but delivered within 72 hours. No problem to me.

Información sobre la empresa

  1. Tienda de neumáticos

Sobre Tyreleader.co.uk

Escrito por la empresa

Since our establishment in 2016, we have become a leading player in the European online tyre market. This success is based on the trust of many professionals and the preference of hundreds of thousands of consumers. Our reputation is built on three pillars: rigor, excellence, and competitive pricing.

Our expert teams are committed to offering you an exceptional customer experience, supported by efficient logistics and optimized processes, ensuring maximum satisfaction with every purchase.

Our commitment? To consistently offer you the best prices on the market. For your tyre needs, choose excellence and reliability by choosing our company.

Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

29 mil opiniones

5 estrellas
4 estrellas
3 estrellas
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1 estrella

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4,2

Todas las opiniones

(28.791)

599 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Everything started well

Everything started well, with the tyre despatched quickly. But, after a missed delivery, I was unable to rearrange it due to the tracking number being untraceable.

This is in spite of emailing both Tyreleader, where I received dismissive Ai generated responses, and the courier company. We exchanged eight emails, and they attempted to do nothing to fix it. As after all, it’s impossible to get a parcel re-delivered when it doesn’t in the couriers system via the tracking number.

Essentially, the email assistance was very unhelpful throughout. With each party blaming the other.

Not a good experience at all. Left me in a bind without the tyre that I needed. Do yourself a favour, pay more elsewhere. Which is what I’ve had to do to get a tyre at the second attempt.

1 de julio de 2026
Opinión espontánea
Logotipo de Tyreleader.co.uk

Respuesta de Tyreleader.co.uk

We are sorry to read about this experience. A missed delivery combined with tracking that could not be traced is clearly not acceptable, especially when you needed the tyre urgently.

As you have already contacted us, we will prioritise your complaint internally so our after-sales team can review the delivery issue, the tracking anomaly and the exchanges with the carrier as quickly as possible.

We also take your feedback about the email support seriously and will use it to improve our service.

Valorada con 1 estrellas sobre 5

BE AWARE

Ordered tyres on 22/6 had an email from DX with a tracking number advising the tyres had been scanned in at there depot. Now 29/6 and still no update from DX. Have sent several emails to both Tyreleader and DX. I have been advised that DX need to confirm to Tyreleader that the goods have gone missing before they look at issuing a refund. Be warned if you are desperate or need your tyres quickly, if I had realised this I would have used and alternative company. Absolute rubbish customer service, stuck in the middle still awaiting my tyres and money already taken from my account. Can’t gat a definite answer as to when this will be resolved so can’t even source an alternative.
BE AWARE people 😡
UPDATE
The courier has confirmed the tyres have gone missing, Tyreleader are now telling me I can have a refund once DX have issued them with a credit note. I have received nothing yet and been advised they will review it again on the 6/7. Over a week now and they still have my money and no tyres 😡 legally I am the consumer and should not be waiting for DX to issue a credit note to Tyreleader, I should have been immediately reimbursed as soon as DX confirmed the tyres were missing.

29 de junio de 2026
Opinión espontánea
Logotipo de Tyreleader.co.uk

Respuesta de Tyreleader.co.uk

We’re sorry to read about this delay and the lack of clear answers.

As you have already contacted us, your request will be prioritised internally so our after-sales team can push the investigation with DX and get back to you as quickly as possible. A parcel showing as scanned at the depot with no further update for several days is clearly not the experience expected.

Transport delays can sometimes happen, but we fully understand your frustration, especially as you are left waiting without your tyres and without a clear resolution. Thank you for your feedback; it is taken seriously and helps us improve the way these cases are handled.

Valorada con 5 estrellas sobre 5

Trustworthy Company for sure

Website, easy to use.
Product availability superb at times of need.
Pricing, competitive.
Delivery, a bit slow, but thats the 3rd party courier not tyreleader.
Never had one issue at all, used a number of times now, and will keep going back,

28 de junio de 2026
Valorada con 1 estrellas sobre 5

Useless for home delivery

They use APC for delivery and only include 1 redelivery attempt. They do not permit APC to leave the item safe. Never using them again

24 de junio de 2026
Opinión espontánea
Logotipo de Tyreleader.co.uk

Respuesta de Tyreleader.co.uk

We’re sorry to read about your delivery experience.

Carrier conditions can vary, and safe-place delivery is usually subject to the transporter’s rules or a specific authorisation. If you have not already contacted our service après-vente, please open a ticket via your customer area or contact form so our agents can review the APC handling of your delivery and assist you appropriately.

Your feedback is valuable and helps us improve our service.

Valorada con 1 estrellas sobre 5

Cancelled order

Just received an email to say my order has been cancelled and have been given a credit note
If they cancelled the order I want a full refund (invoice number GB-0626-00678)
There is no human contact and no telephone number to resolve this issue. Having placed my order as guest the website will not allow me to log on to gather more information
The website is unusable if you have an issue
Here I am ........no tyres and no money and no response what so ever .....an absolute disgrace !

DO NOT USE

25 de junio de 2026
Opinión espontánea
Logotipo de Tyreleader.co.uk

Respuesta de Tyreleader.co.uk

We are sorry to read about your experience and understand your frustration.

Your order needs to be reviewed by our service after-sales team so they can check why it was cancelled, why a credit note was issued, and what solution applies in your case. Guest orders can also be handled: please contact us via our contact form or live messaging, quoting invoice GB-0626-00678 and the email address used for the order.

If you have already sent a request, your complaint will be prioritised internally for a faster review.

We also take your comments about guest access and the lack of direct contact seriously, as this feedback helps us improve our service.

Valorada con 1 estrellas sobre 5

Incorrect info on website

Incorrect info on website. Lack of communication. Tyres were lost and took 2 weeks to find. No tracking info given to fitters.
Total shambles of an organisation.

20 de mayo de 2026
Opinión espontánea
Logotipo de Tyreleader.co.uk

Respuesta de Tyreleader.co.uk

We are sorry to read about this experience. What you describe regarding the incorrect website information, the lack of communication, and the apparent loss of the tyres is not the level of service we aim to provide.

Please open a ticket with our service après-vente via your customer account if this has not already been done. Our team will then be able to investigate the delivery issue, check the tracking details linked to your order, and review why the fitting centre may not have received the necessary information.

All orders normally have tracking available, so if this was missing, that would need to be checked carefully. Thank you for your feedback, which helps us improve our service.

Valorada con 4 estrellas sobre 5

Good product, but problematic delivery!

Good product, quick delivery. Unfortunately, courier delivered tyres to a wrong address - was at home, no delivery, no email notification of delivery or update! Receiver came to inform me on the 3rd day that they had the tyres. Turned out that courier went to the wrong street with similar house numbering, delivered to the neighbour of the wrong address with same house number as mine and left the something for you card in the mailbox of the wrong address to collect the tyres from his neighbour. Tracking not straightforward- you have to visit their website, etc. Then my neighbour with the said house number didn't have the tyres, as they were on the wrong street thinking it was my street!

A call from the courier or an email notification of delivery who have been helpful!

16 de junio de 2026

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