Tyreleader.co.uk Opiniones 

28.795
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Website, easy to use. Product availability superb at times of need. Pricing, competitive. Delivery, a bit slow, but thats the 3rd party courier not tyreleader. Never had one issue at all, used... Ver más

Valorada con 5 estrellas sobre 5

Urgent on time tyre delivery straight to the wheel refurbishing company at a good price. Easy to deal with and helpful to ensure correct tyres selected. They also deliver direct to tyre fitters. Worth... Ver más

Valorada con 2 estrellas sobre 5

Ordered a tyre on June 24th given a 3-4 day delivery time. It is now July 14th & still no tyre. DX courier will only respond to sender & tracking indicates my item has been loaded/unloaded on their ve... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great price. Didn’t have any delivery information or courier tracking but delivered within 72 hours. No problem to me.

Información sobre la empresa

  1. Tienda de neumáticos

Sobre Tyreleader.co.uk

Escrito por la empresa

Since our establishment in 2016, we have become a leading player in the European online tyre market. This success is based on the trust of many professionals and the preference of hundreds of thousands of consumers. Our reputation is built on three pillars: rigor, excellence, and competitive pricing.

Our expert teams are committed to offering you an exceptional customer experience, supported by efficient logistics and optimized processes, ensuring maximum satisfaction with every purchase.

Our commitment? To consistently offer you the best prices on the market. For your tyre needs, choose excellence and reliability by choosing our company.

Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

29 mil opiniones

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4,2

Todas las opiniones

(28.795)

603 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Stay Away

Ordered 4 tires, only 3 arrived. I’ve tried contacting the delivery company who were a little helpful and said they’d sort it out but it has since been 3 weeks and still I’ve received nothing. Can’t even get in contact with tyreleader.co.uk. Don’t waste your time buying from this website

20 de mayo de 2026
Logotipo de Tyreleader.co.uk

Respuesta de Tyreleader.co.uk

We’re sorry to read about this experience.

Orders can sometimes be split into several parcels due to transport constraints, but a 3-week delay for the missing tyre is clearly not the service expected. Please open a ticket via your customer account or our contact form with your order number so our after-sales team can investigate this with the carrier and provide an appropriate solution as quickly as possible.

If you have already submitted a request, it will be prioritised internally for faster follow-up. Your feedback is taken seriously and helps us improve our service.

Valorada con 5 estrellas sobre 5

5 BIG GOLDEN STARS.

Website was very easy to use and navigate. Tyres arrived promptly, 2 days and they were with me. 2nd time I’ve used them. Brilliant, what else could you ask for? Highly recommend using Tyreleader.co.uk

21 de mayo de 2026
Valorada con 1 estrellas sobre 5

Passive Aggressive Company - Nothing Is Their Fault

21/05/2026 - My Response To Tyre Leader

Thank you for your well rehearsed response.
You have omitted so much of what you are burdening the customers to deal with, and here are just a few examples of which I have experienced at your hands;

1. Tyre Leader are allowing me to keep the faulty tyre and they don't want me to go to the trouble of sending it back to them. Oh thank you for that goodwill gesture - now I can have the privilege of having to pay a garage to dispose of it!

2. I am left with one good tyre, but have nowhere to have it fitted even if I wanted to: you do understand Tyre Leader, it's best practice to have same make/model of tyres on each axle?

3. So now, where is my replacement tyre if your only option is to provide a refund, and that was only after much grief being inflicted by you.
Where is my replacement???

4. As per my initial review, just as I said they would, it's not Tyre Leader's fault fitting station partner are not keeping their details up to date, even when said fitting partner has never associated itself with Tyre Leader.

5. Oh forget it - I can't do this anymore - you have wasted so much of my time, energy and caused so much mental distress, I just hope the people reading these reviews walk away from for disgraceful company.

PS Shoppers, don't just look on Trust pilot for reviews on Tyre Leader - do a broader search and you will be shocked how reviews are for this company. I only wish I had done so myself.

---——--------------------
20/05/2026 - Original review

Well, looks like I am not the only one being scammed by this company.

I ordered two tyres for my wife's car and selected a partner fitting station a few miles from our home.
A few days later, no communication so I checked tracking. Great, they have been delivered, but only some seventy miles away in a different county.

Contacted Tyre Leader and the initial response was promising, or so I thought. They would raise a claim, I was told.

In the mean time I spoke with my nominated fitting garage, and they say they have no connection with Tyre Leader and have never signed up with them as a fitting partner. What I said?

In the mean time, I don't hear anything from Tyre Leader, but a day or so, the fitting garage contact me to tell me they have'found' two tyres in their yard. What's more, one tyre is badly damaged, and they want me to pick them up.

I contact Tyre Leader and inform them of this discovery and of the damage - send pictures they said.
So I send many pictures detailing the damage.
A day later, they want more pictures with specific information - I comply a send yet more pictures.
Another day passes and they want even more pictures. I tell them they already have what they want, just zoom in!
Nope. That's not good enough for Tyre Leader, and they send me a warning to say of I don't comply, They will cancel my claim.

So I send more pictures are per their request, but also indicating the totally unrealistic repetitive request for pictures they have me sending them. I also tell them that there are no places locally I can have the tyres fitted, so I want both tyres picked up and a refund provided - of course, they fail to acknowledge my communication.

In the meantime, I am at their mercy... Still waiting for the next request for more pictures; what is this a model's photo shoot?

I expect they may reply to this review, as some retailer's do with the usual 'please reach out to us, or, we cannot find your details, or, any number of other statements which in no way holds them remotely responsible for this absolute nightmare of a purchase.

To end this review - do not buy fro Tyre Leader - when it goes wrong through no fault of your own, they will have you jumping through all manner of hoops, until I suspect, one has no more energy to complain further???

Prove me wrong Tyre Leader and put this right.

10 de mayo de 2026
Opinión espontánea
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Respuesta de Tyreleader.co.uk

We are sorry to read about your experience and understand your frustration.

Based on what you describe, your case is already open with our after-sales team, so we will ask for it to be prioritised internally for a quicker and more appropriate review.

Regarding the fitting station, partner garages are responsible for keeping their information up to date, and if a listed centre was probably not correctly referenced, this will also be checked. Concerning the damaged tyre, the request for photos is sometimes needed so the team can complete the carrier/product assessment, but we understand that repeated requests can feel excessive in a situation like yours.

Your feedback about the lack of clear communication has been noted carefully. Our team will review your claim, the delivery issue, the condition of the tyres and the fitting-point situation so that an appropriate outcome can be provided through your existing ticket.

Valorada con 1 estrellas sobre 5

A Truly Dishonest Company - Stay Clear.

UPDATE 20/05/2026

Received a response from Tyre Leader as you can see below. Unfortunately, but as to be expected, they leave out pertinent information, such as...

1. They had the opportunity to provide a refund for the faulty tyres weeks ago, instead they keep wanting more and more pictures?

2. The fitting partner garage have told me directly that they have no connection to Tyre Leader, yest tyre Leader are saying that it is the responsibility of their fitting partners to keep their records updated?

3. I am left with faulty tyres which I cannot have fitted anywhere else convenient to me.

4. Tyre Leader have persistently asked for more and more information which has no bearing on this matter.

5. I have had to collect the faulty tyres from the fitting station because Tyre Leader will not arrange to have them collected, and quite rightly so, the fitting 'partner' don't ant them hanging around on their premises.

It remains to be seen if |Tyre Leader has the audacity to responded again to this update...

In the mean time, I repeat - DO NOT BUY FROM TYRE LEADER - as soon as there is a problem, they will request more and more information and repetitive pictures even when you have already provided this information, yet still will not acknowledge their products as being faulty.

-------------------------------------------

ORIGINAL POST

Ordered tyres to be delivered to one of their 'fitting partners'...
From this point Tyre Leader have shown their customer service ethos.
Fitting partner denies having any connection with Tyre Leader, and, the tyres arrived damaged.
Tyres Leader is doing everything it can to deny responsibility for the damaged tyres and will not acknowledge they are using garages as so called pertners without consent.

Still no sign of a refund from Tyre Leader after 4 weeks.

Heed my advice - stay clear.

1 de mayo de 2026
Opinión espontánea
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Respuesta de Tyreleader.co.uk

We are sorry to read about your experience.

If you already have an open ticket, we will ask our after-sales team to prioritise the review of your complaint, including the condition of the tyres, the fitting partner information, and the status of your refund request. Our partner garages are expected to keep their details up to date, and we will verify this point internally.

If no ticket has been opened yet, please submit your complaint via your customer area so our team can investigate fully and provide an appropriate response.

Thank you for your feedback. We take this type of report seriously and use it to improve our service.

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