Tyreleader.co.uk Opiniones 

28.802
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Wouldn't use anybody else did have a look on other sites and Tyre leader were by far cheaper for the type of tyre I was needing. Delivered quicker than said as always. From now on won't be looking at... Ver más

Valorada con 5 estrellas sobre 5

Website, easy to use. Product availability superb at times of need. Pricing, competitive. Delivery, a bit slow, but thats the 3rd party courier not tyreleader. Never had one issue at all, used... Ver más

Valorada con 2 estrellas sobre 5

Ordered a tyre on June 24th given a 3-4 day delivery time. It is now July 14th & still no tyre. DX courier will only respond to sender & tracking indicates my item has been loaded/unloaded on their ve... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Urgent on time tyre delivery straight to the wheel refurbishing company at a good price. Easy to deal with and helpful to ensure correct tyres selected. They also deliver direct to tyre fitters. Worth... Ver más

Información sobre la empresa

  1. Tienda de neumáticos

Sobre Tyreleader.co.uk

Escrito por la empresa

Since our establishment in 2016, we have become a leading player in the European online tyre market. This success is based on the trust of many professionals and the preference of hundreds of thousands of consumers. Our reputation is built on three pillars: rigor, excellence, and competitive pricing.

Our expert teams are committed to offering you an exceptional customer experience, supported by efficient logistics and optimized processes, ensuring maximum satisfaction with every purchase.

Our commitment? To consistently offer you the best prices on the market. For your tyre needs, choose excellence and reliability by choosing our company.

Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

29 mil opiniones

5 estrellas
4 estrellas
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1 estrella

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4,2

Todas las opiniones

(28.802)

564 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service, exceptional delivery time - ordered Wednesday late afternoon, arrived Thursday morning.

Couldn't ask for any better to be fair 👍🏼

29 de abril de 2026
Valorada con 1 estrellas sobre 5

STILL no response to my original ticket…

STILL no response to my original ticket even after being told It will be re opened and looked into!! Shocking customer service!! Will be taking this further. Stay far away from this company. Their warranty is a SCAM! They think they hold the power to close your ticket, staff are very arrogant and fail to uphold their warranty and close your ticket with no escalation process. STAY FAR AWAY from this company. Horrible customer service. Quick to take your money yet leave you stranded when failing to uphold their tyre warranty whilst giving you a run around. Reported to Trading Standards

20 de abril de 2026
Opinión espontánea
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Respuesta de Tyreleader.co.uk

We are sorry to read about your experience and the lack of follow-up on your existing ticket.

As your request has already been opened, we will have it prioritised internally so our after-sales team can review your warranty claim promptly and provide you with a clear update. We also take your comments about the communication and handling of your case very seriously.

Our site complies with the consumer protection rules applicable in the countries where we operate, and these are set out in our terms and conditions. In any case, your situation will be checked carefully by the relevant team.

Valorada con 3 estrellas sobre 5

What I did not like was the email from…

What I did not like was the email from you with all the terms and conditions around ten pages long. Was there any need for that rubbish. For crying out loud all I bought was a couple of tyres not the Crown Jewels. I looked at it and deleted it as I did not think it was necessary. No one else does stupid things like this. Who ever came up with this idea needs to get a grip and do some proper work.

24 de abril de 2026
Logotipo de Tyreleader.co.uk

Respuesta de Tyreleader.co.uk

Thank you for your feedback, and we are sorry this email felt excessive. The information sent after an order includes important order details, legal information and consumer protection terms, but we understand that the format can seem too long for a simple purchase.

Your comments are valuable, and we will take them into account to improve the clarity and usefulness of our communications.

Valorada con 1 estrellas sobre 5

Be careful as tyres can be 3 years old and be very dirty

Ordered two 19” tyres for the BMW as they were about £5 each cheaper than camskill. I was tempted just to go with Camskill as I was ordering the back tyres from them and thought will save a tenner and order from Tyreleader.
3 days later received tyres that are exactly 36 months old in a dirty condition. (DOT dated 1923 tyres received end of April 2026).

Contacted customer service and repeatedly fobbed off saying as they are technically not over 36 months nothing to complain about. (just for comparison, the back tyres from Camskill were dated DOT 1126)

Will not order from Tyreleader any more.

[2871039] Support ticket number.

20 de abril de 2026
Opinión espontánea
Logotipo de Tyreleader.co.uk

Respuesta de Tyreleader.co.uk

We are sorry to read about your experience.

A DOT under 36 months is not normally displayed on the site, as tyres stored correctly can retain their qualities over time. That said, we understand that receiving tyres dated 1923 at the end of April 2026, and in a visibly dirty condition, may be disappointing.

As you have already contacted customer service, your complaint will be prioritised internally so our after-sales service can review both the condition of the tyres received and the handling of your request as quickly as possible. If you have a ticket number, please share it so we can help ensure a prompt follow-up.

Valorada con 1 estrellas sobre 5

SCAMMERS AVOID!

SCAMMERS AVOID!
I ordered two tyres. I never received any notification that they will attempt delivery for my tyres. So I missed one attempt. On the second attempt, my partner was at home the delivery man didn’t even knock on the door, when he attempted to deliver the tyres. I have it recorded on camera how he just walked off without knocking.
After that the delivery company didn’t attempt anything delivery. So I called up the delivery company in hopes that I can just go to delivery depot and pick up the tyres as my MOT is due. As I was talking to the delivery customer service, I explained that I am not happy with the service. That they didn’t inform me of when they were attending delivery. The customer service told me that the retailer didn’t provide them with my email address. Long story short the tyres got sent back to the merchant. I then reached out to tyres leader customer service, and spoke to Ed, who absolutely useless! I explained the situation with the delivery that it is unacceptable. I work full time I need to be informed when the delivery will be. And the fact that when they attempted delivery second time . They didn’t even knock! I have a clearly footage of that on camera that I can provide. Instead of the company looking into this matter, they have CHARGED ME £25 FEE.
I will be taking this up with my bank and trading standards beyond unacceptable

2 de abril de 2026
Opinión espontánea
Logotipo de Tyreleader.co.uk

Respuesta de Tyreleader.co.uk

We are sorry to read about your experience and fully understand your frustration.

As you have already contacted our customer service, your complaint can be prioritised internally so our team can review the delivery attempts, the lack of notification and the return fee applied after the parcel was sent back.

For each order, a tracking number is normally available and email notifications should be sent during delivery. If this did not happen, this is an anomaly that must be checked. Likewise, if the driver did not knock and left without attempting delivery properly, this will be raised with the carrier. If you have camera footage, please add it to your existing case so our after-sales team can assess it.

Return charges may apply when a parcel is returned to sender, but in your case the circumstances you describe should be reviewed carefully before any conclusion is reached.

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