UCR Consultants Opiniones 

409
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have used UCR Consultants for a long time now. Jessica has always gone above and beyond to help us especially when we moved business premises her guidance was invaluable. Moving energy providers to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jessica Malvaganama at UCR looks after securing our energy accounts for our business premises . Jessica not only secures us great prices but more importantly to us she is excellent at helping us sor... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Though it meant having to act speedily under executive powers Jessica's survey of the market means we now have one of our major costs locked in for 2027 to 2030 at a saving on our recurrent expenditur... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was very pleased to deal with an honest company. The industry has many rouge consultants looking to push a hard sale and pressure you into making a decision. We have been burnt by a few of the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de servicios públicos de electricidad

Escrito por la empresa

Giving clients all the options to make informed decisions about their energy supplies, saving them time and money. UCR Consultants is a company dedicated to providing their clients with an impartial, professional service and a fair price for the energy they use. We will provide this service while constantly representing our culture and the work ethic it signifies, ensuring that all of our clients feel valued and understand the work which we undertake. We currently manage over 40,000 supplies for our customers and provide services across energy, water, domestic and energy reduction technology


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

409 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(409)

74 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Helpful and quick.

Helpful and quick.

13 de junio de 2024
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Respuesta de UCR Consultants

Thanks for leaving us a five star review! We keep it simple so that you can concentrate on running your business.

Best wishes from the UCR team

Valorada con 5 estrellas sobre 5

Brilliant customer support and communications

Pravina has been advising me on energy contracts for a number of years. She is courteous and sensitive to circumstances. I appreciated her advice and ways to communicate when going through a period of bereavement. One really has the feeling that she cares for my being able to make savings on my bills. She listens and considers my - the client's - perspective. One never gets the feeling that one is pressurized into a contract.

20 de junio de 2024
Opinión espontánea
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Respuesta de UCR Consultants

Pravina will love this! Thanks for leaving us a review and for taking the time to recognize Pravina for his work.

Best Wishes from the UCR team

Valorada con 5 estrellas sobre 5

Reliable Energy Consultant

Mahad Abdisalam was extremely helpful getting me the best rates and getting me in contract very quickly. He also took the time to help me sort out an issue I had with a scammer. I am very grateful for all his help and happy with his services. I would definitely recommend him to anyone who is looking for a trustworthy and reliable energy consultant.

18 de junio de 2024
Opinión espontánea
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Respuesta de UCR Consultants

Thanks so much for leaving us a great review. Mahad always works hard to make sure you're receiving the best service.

Best Wishes from the UCR team

Valorada con 5 estrellas sobre 5

Efficient

Efficient, friendly consultant

13 de junio de 2024
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Respuesta de UCR Consultants

Thanks for leaving us a five star review! We keep it simple so that you can concentrate on running your business.

Best wishes from the UCR team

Valorada con 5 estrellas sobre 5

Very clear and helpful

13 de junio de 2024
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Respuesta de UCR Consultants

Thanks for leaving us a five star review! We like to help business do there best by doing our best.

Best wishes from the UCR team

Valorada con 5 estrellas sobre 5

Helpful and efficient

13 de junio de 2024
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Respuesta de UCR Consultants

Thanks for this five star review! We build processes around our customers to make everything as efficient as possible!

Best wishes from the UCR team

Valorada con 5 estrellas sobre 5

Very helpfull they took there time to…

Very helpfull they took there time to explain what was going to happen
Very happy

13 de junio de 2024
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Respuesta de UCR Consultants

Thank you for your 5 star review, we will pass your feedback to the agent, they will be delighted.

Best wishes from the UCR team!

Valorada con 5 estrellas sobre 5

most helpful and informative assistance with perseverance!

Tyson made contact with us because we had sought help from UCR some time ago. I found him most helpful and he was quick to get relevant information out to us. He was willing to talk to agents who could give him more time and assistance on our behalf. He spent time assisting me with signing online forms where I needed much of his time too. And we seem to have a good deal on energy as a result.

22 de abril de 2024
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Respuesta de UCR Consultants

Thank You for your kind words. We will let Tyson know.

Best wishes from the UCR team!

Valorada con 5 estrellas sobre 5

Jessica was great and supplied the…

Jessica was great and supplied the Company with a Great Deal

19 de abril de 2024
Opinión espontánea
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Respuesta de UCR Consultants

Thank You for your kind words. We will let Jess know.

Best wishes from the UCR team!

Valorada con 5 estrellas sobre 5

Jessica was brilliant

Great service

20 de mayo de 2024
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Respuesta de UCR Consultants

Sorry to hear about your experience, Please can you share details so we can investigate.

Best wishes from the UCR team!

Valorada con 5 estrellas sobre 5

The agent was more than helpful and…

The agent was more than helpful and explained everything. I have used the same agent for the past 4-5yrs. He has saved me a lot on my bills.

20 de mayo de 2024
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Respuesta de UCR Consultants

Thank you for your 5 star review, |We appreciate your business.

Best wishes from the UCR team!

Valorada con 5 estrellas sobre 5

Responsive

Responsive, courteous and friendly.
Flexible in answering with additional information for comparison.

20 de mayo de 2024
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Respuesta de UCR Consultants

Thank you for your 5 star review.
Best wishes from the UCR team!

Valorada con 1 estrellas sobre 5

Scam artists PLEASE AVOID

Acted on behalf of my mum with a fake digital signature to swap our energy supplier causing us a year of stress swapping us from EDF who we were happy with, to an online only based supplier British Gas Lite. They put down all of our details wrong with no address and gave them false meter readings meaning they wouldn't accept our own meter readings, all the while charging us an extortionate rate. We had to get the energy ombudsman involved to sort out our case and it still isn't resolved. A despicable little company whose staff are obviously liars and deceitful individuals.

Avoid these scam artists

29 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not use this company I have been…

Do not use this company I have been locked into a overpriced deal for 3 years and the amount of commission they added onto my bill is extortionate very very dissatisfied customer

18 de abril de 2024
Opinión espontánea
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Respuesta de UCR Consultants

Sorry to hear about your experience, Please can you share details so we can investigate.

Best wishes from the UCR team!

Valorada con 1 estrellas sobre 5

This company misrepresented themselves…

This company misrepresented themselves and have a dishonest approach. Do not accept cold calls from this company, although you probably will think you are speaking to british gas. Without agreement they had signed us up to three year energy contract.
We have raised a formal complaint, they have never responded. Legal Action is being taken.

15 de abril de 2024
Opinión espontánea
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Respuesta de UCR Consultants

Sorry to hear about your experience, Please can you share details so we can investigate.

Best wishes from the UCR team!

Valorada con 5 estrellas sobre 5

I’ve never come across a sales person…

I’ve never come across a sales person like Hannah before. Her persistence and work ethic is praiseworthy. I say so because she has been trying to call me for weeks , I end up calling back but at a time when she is about to end her shift. Without any complaints she stays back for 1 hour to assist me over the phone with my gas meter. I unfortunately didn’t commit to a contract with her that day but she still didn’t give up and we signed up the next day. I had to leave my garage to rush to the mosque due to it being my religious month of fasting. Only to find out she was also observing a fast too. That made me realise that Hannah was speaking to me from her workplace when there was only 1 hour left for the fast to break. If I had kept her on the phone for longer. I can sense that she would’ve happily stayed behind longer and broken her fast at work if necessary, she was already late because of me but not once did she complain or rush. That kind of work ethic is praiseworthy. Putting her work before herself. I never write reviews but I felt this was necessary. If we all had employees like this who would work without looking at the clock and do what’s best for their customer then we would all be flourishing.
Thankyou Ucr consultants and Thankyou Hannah.

22 de marzo de 2024
Opinión espontánea
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Respuesta de UCR Consultants

Thank you for your 5 star review, we will pass your feedback to Hannah.

Best wishes from the UCR team!

Valorada con 1 estrellas sobre 5

UCR Consultants

DO NOT TAKE CALLS FROM THIS COMPANY! UCR contacted us last November, six months before our current contract was due to lapse, inferred they were from British Gas, bamboozled a junior member of staff with a very fast flowing, confusing telephone call. The UCR representative did not draw breath and made it very difficult for our member of staff to even try to interrupt. He was quite clearly on a mission to get the sale and wasn't going to stop for anything! Sadly we have ended up ties into a contract for three years which will cost our company at least £10,800 in additional charges above current gas prices over the contract term. We have complained to the UIA and they have unfortunately rejected our claim. A tough lesson learned for a small business like ours. Please be very aware!

28 de marzo de 2024
Opinión espontánea
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Respuesta de UCR Consultants

Sorry to hear about your experience, Please can you share details so we can investigate.

Best wishes from the UCR team!

Valorada con 5 estrellas sobre 5

I have been dealing with Rudy Modhvadia…

I have been dealing with Rudy Modhvadia for a while now, she is always there to help and assist and very polite and professional, really makes life easier with the day to day queries.

26 de marzo de 2024
Opinión espontánea
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Respuesta de UCR Consultants

Thank you for your 5 star review

Best wishes from the UCR team!

Valorada con 1 estrellas sobre 5

They put me on a business tariff after…

They put me on a business tariff after I told them I had just had brain surgery and was no longer running a business as I have incurable brain cancer.

18 de diciembre de 2023
Opinión espontánea
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Respuesta de UCR Consultants

Sorry to hear about your experience, We provided you with proof that you agreed the contract and signed it, you were given the option to review before signature at no point you were forced to take out the contract. If you are no longer trading and have moved out you can register a change of tenancy with the supplier and the contract would be cancelled.

Best wishes from the UCR team!

Valorada con 4 estrellas sobre 5

RENEWAL…

VERY CLEAR VOICE WHICH WAS GOOD AND REALLY HELPFUL IN GIVING ALL THE DETAILS

8 de enero de 2024
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Respuesta de UCR Consultants

Thank you for your feedback we will ensure Pravina gets your positive feedback.


Best wishes from the UCR team!

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