Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Blown away by their customer service! Everything from the package delivery updates, to the careful packaging, to the quick responses and kind comments via Instagram DM - everything was seamless. And t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely superb and quirky glasses. I have bought the stainless steel wine goblets, gold topped tumblers, copper Moscow Mule beakers and stainless steel champagne flutes - and I’ve not finished as t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My first purchase with UDARELY was a beautiful success. I ordered 2 of their gorgeous ‘Cupid’s Glasses’ as well as their matching 3 set ‘Cupid Bowls’ for Valentine's Day and they were just as spectac... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After receiving two of my orders slightly damaged, they were so helpful and understanding. I wrote an email regarding each order, and explaining the issues, with images of the damage. They were apol... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Cristalería
  2. también en la categoría
  3. Fabricante de objetos de cristal
  4. Mercado navideño
  5. Proveedor de productos comestibles
  6. Tienda de artículos navideños
  7. Tienda de regalos

Escrito por la empresa

UDARELY is well known for the unicity of their drinkware collection. They mainly focus on double-walled glasses and all of their products are handmade. While some of UDARELY customers are looking to complete their own glassware collection with unique pieces, others find the perfect gifts for their loved ones. With UDARELY, the celebration comes every day, with every sip.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

98 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(98)

2 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Quick and efficient

Quick and efficient! Communication was very friendly and my order arrived faster than expected which is always great. I really love the quality of the product and am looking forward to ordering more!

25 de febrero de 2021
Opinión espontánea
Logotipo de UDARELY

Respuesta de UDARELY

Dear Ronai,

Your kind words and support mean a lot to us. 🙏 We're happy to hear that you're satisfied with both our products and services.
Definitely looking forward to having you as our customer once again in the future! ❤️

Warm regards,
UDARELY Team

Valorada con 5 estrellas sobre 5

I love my aquamarine luxury flutes

I love my aquamarine luxury flutes. Extremely fast shipping, especially during these trying times. Extremely secure packaging. Just an overall easy, amazing experience.

24 de febrero de 2021
Opinión espontánea
Logotipo de UDARELY

Respuesta de UDARELY

Dear Chantel,

Thank you for your kind words. We're really happy to hear that you are both satisfied with the products and the services. Your support is greatly appreciated. 🙏

Warm regards,
UDARELY Team

Valorada con 5 estrellas sobre 5

Definitely recommend!

I had a great experience with this brand. My first order was not successfully delivered due to an issue with the local post office. UDARELY customer service promptly dispatched another set and were available to answer my questions along the way. When the items finally arrived, one broke almost right away - I think the glass was a bit too thin on that piece - and they sent another two as a replacement. They were incredibly helpful, patient, and understanding. I also love the pieces I bought; I'd been eyeing them for months and was so glad I went for it.

22 de febrero de 2021
Opinión espontánea
Logotipo de UDARELY

Respuesta de UDARELY

Dear G.,

Thank you for your kind words! 🙏 Also, we're really glad to hear that you enjoy the products so much. Happy that we've found the best solutions for you. ❤️
Looking forward to having you as our customer once again in the future! Stay safe.

Warm regards,
UDARELY Team

Valorada con 5 estrellas sobre 5

I became a fan

I bought 10 glasses.
The product was of very satisfying quality. When the package arrived, unfortunately one glass was broken, even though it was well packed.
Since it is an international mail, I think that such an unfortunate accident is unavoidable.
I attached a photo to the support and told them that the glass was damaged, and on the same day I received a polite reply and was able to arrange a replacement product. With a gift of apology!
I'm Japanese, but I don't think there are many Japanese companies that provide such great support.
I highly recommend it.

20 de febrero de 2021
Opinión espontánea
Logotipo de UDARELY

Respuesta de UDARELY

Hello,

Thank you for your kind words, your support, and also for your understanding! We're really happy to hear that you are both satisfied with our products and our services. 🙏
We're looking forward to having you are our customer once again in the future!❤️

Warm regards,
UDARELY Team

Valorada con 5 estrellas sobre 5

I love my new glass skull cups

I love my new glass skull cups. They were the missing piece to my mini bar that is now complete. I will definitely be back to shop for more goodies soon✨🥂

20 de febrero de 2021
Opinión espontánea
Logotipo de UDARELY

Respuesta de UDARELY

Dear Tiffany,

We're really happy to hear that you enjoy your new skull glasses! ❤️
Definitely looking forward to having you as our customer once again.

Warm regards,
UDARELY Team

Valorada con 5 estrellas sobre 5

Highly recommend

Lovely, unique products and brilliant customer service. 100% recommend.

18 de febrero de 2021
Opinión espontánea
Logotipo de UDARELY

Respuesta de UDARELY

Hello Anne-Marie,

We're really happy to hear that you're satisfied with both our products and our services!
Looking forward to having you as our customer once again in the future. ❤️

Stay safe,
UDARELY Team

Valorada con 5 estrellas sobre 5

The order arrived in two weeks

The order arrived in two weeks, very well protected. All right. I found a glass with a small manufacturing defect, I contacted after sales and immediate response. very kind and they sent me two new glasses in 10 days. unbeatable. The glasses are very nice. I was pleasantly surprised.

17 de febrero de 2021
Opinión espontánea
Logotipo de UDARELY

Respuesta de UDARELY

Dear Luis,

Thank you for your kind words! It means a lot to us that you're satisfied with our products. 🙏
Looking forward to having you as our customer once again in the future!

Warm regards,
UDARELY Team

Valorada con 5 estrellas sobre 5

Liquid Lux...

My first purchase with UDARELY was a beautiful success. I ordered 2 of their gorgeous ‘Cupid’s Glasses’ as well as their matching 3 set ‘Cupid Bowls’ for Valentine's Day and they were just as spectacular as advertised. They have such stunning glassware and I am already excited to add more of their artistic pieces to add to our creative bar collection. Thank you so much for this magic:)

14 de febrero de 2021
Opinión espontánea
Logotipo de UDARELY

Respuesta de UDARELY

Dear June,

Thank you for your kind words! We're really happy to hear that you love both your new glasses and your new bowls (especially because the Cupid's bowls are our first bowls!)
We're looking forward to having you as our customer once again in the future.

Stay safe! ❤️

Warm regards,
UDARELY Team

Valorada con 5 estrellas sobre 5

RECOMMEND

I was so happy to receive these skull cups for Christmas from my best friend. As soon as I posted a video on Instagram I got many slide ups asking from where.. I gladly sent your companies Instagram.

1 de febrero de 2021
Opinión espontánea
Logotipo de UDARELY

Respuesta de UDARELY

Dear Cheechh,

We really appreciate your support 🙏 It means a lot to us! Looking forward to having you as our customer once again in the future! ❤️

Warm regards,
UDARELY Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. I encountered problems with an order as the courier had lost the package, I contacted Customer Service and they promptly knew how to help me. They were really kind and professional. Also the products I bought are really well made and beautiful.

1 de febrero de 2021
Opinión espontánea
Logotipo de UDARELY

Respuesta de UDARELY

Dear Elena,

Thank you for your kind words. 🙏 We're really happy to hear that you're satisfied with both our products and services. It means a lot to us! ❤️

Looking forward to having you as our customer once again. Stay safe! 🥰

Warm regards,
UDARELY Team

Valorada con 5 estrellas sobre 5

These skull cups were definitely worth…

These skull cups were definitely worth the wait! USPS lost my package but customer service was responsive and quick. Love these cups!

20 de enero de 2021
Opinión espontánea
Logotipo de UDARELY

Respuesta de UDARELY

Dear Jaquelinne,

Thank you for your kind words. 🙏 We're really happy that we were able to solve the issue fast and you're satisfied with both our products and our services. Looking forward to having you as our customer once again in the future! ❤️

Warm regards,
UDARELY Team

Valorada con 5 estrellas sobre 5

Beautiful glasses with good customer service

I bought two of the skulls glasses as a gift for my husband, who loved them. One arrived damaged, but they sent me a replacement set. Overall really pleased with them, they look great. I'd definitely shop here again.

16 de enero de 2021
Opinión espontánea
Logotipo de UDARELY

Respuesta de UDARELY

Dear Alice,

Thank you for your feedback. We're really happy to hear that you and your husband love your glasses! ❤️
Looking forward to having you as our customer once again in the future. Stay safe!

Warm regards,
UDAELY Team

Valorada con 5 estrellas sobre 5

Absolutely love my new skull glasses!

Blown away by their customer service! Everything from the package delivery updates, to the careful packaging, to the quick responses and kind comments via Instagram DM - everything was seamless. And the skull glasses I bought were even more beautiful in person than the photos! I also love that they can hold hot drinks as well - they look so cool with wine or coffee - not many designs can do both! I can't wait to purchase more beautiful glassware

15 de enero de 2021
Opinión espontánea
Logotipo de UDARELY

Respuesta de UDARELY

Dear Mia Amy,

Thank you for your kind words. We're really glad to hear that you enjoy your Skull glasses and you were satisfied with our services, as well. 🙏 Your support and feedback mean a lot to us. ❤️
Looking forward to having you as our customer once again in the future.

Warm regards,
UDARELY Team

Valorada con 5 estrellas sobre 5

Christmas mugs

I purchased 2 Christmas mugs from Udarely and when they arrived I was so pleased with them they were stunning - my friends have all commented on how lovely they are too! They are just as lovely as the pictures advertising them🙂

15 de enero de 2021
Opinión espontánea
Logotipo de UDARELY

Respuesta de UDARELY

Dear Carol,

Thank you for your feedback. ❤️
It means a lot to us to hear that you enjoy the Fir mugs and that your friends were also excited about them. Looking forward to having you as our customer once again in the future. Stay safe! 🙏

Warm regards,
UDARELY Team

Valorada con 5 estrellas sobre 5

This company is amazing with customer…

This company is amazing with customer service. Others should take note. I had a small defect in one of the 4 glasses I bought. They not only replaced mine but gave me an extra as a gift. They were fast and friendly. I look forward to buying from them again! #udarely

14 de enero de 2021
Opinión espontánea
Logotipo de UDARELY

Respuesta de UDARELY

Dear Danielle,

We're happy to hear that you were satisfied with both our products and our customer services. Your feedback means a lot to us! ❤️
Looking forward to having you as our customer once again in the future.

Warm regards,
UDARELY Team

Valorada con 5 estrellas sobre 5

I purchased some items from Udarely and…

I purchased some items from Udarely and unfortunately they got lost in the post and couldn’t be tracked. Alex in the customer service team was amazing and kept in touch with me throughout the whole process! When they arrived, they were amazing and very much worth the wait.

11 de enero de 2021
Opinión espontánea
Logotipo de UDARELY

Respuesta de UDARELY

Hello Katie,

Thank you for your kind words. We're glad that the issue was solved by Alex so fast and easily. Also, we're really happy to hear that you enjoy your new items. ❤️
Looking forward to having you as our customer once again in the future. Stay safe!

Warm regards,
UDARELY Team

Valorada con 5 estrellas sobre 5

Skull Glasses

I ordered the Skull glasses and I'm blown away by this quality! the glasses are stable and a real eye-catcher. price performance is great! i love to have extraordinary things, udarley definitely offers that

11 de enero de 2021
Opinión espontánea
Logotipo de UDARELY

Respuesta de UDARELY

Dear Anna,

We're really happy to hear that you like your glasses. ❤️ Your feedback means a lot to us and we're definitely looking forward to having you as a customer once again in the future. 🙏
Stay safe and enjoy your week! 🥂

Warm regards,
UDARELY Team

Valorada con 5 estrellas sobre 5

Couldn't rate the service any better…

Couldn't rate the service any better and products are beautiful.

Order was delivered internationally and unfortunately one glass broke in transit. Company couldn't have handled any better, getting back to me quickly and sending replacement glass plus a bonus as an apology

11 de enero de 2021
Opinión espontánea
Logotipo de UDARELY

Respuesta de UDARELY

Dear Alasdair,

We're really thankful for your kind words. 🙏 Also, we are happy that we were able to easily solve the issue. ❤️
Looking forward to having you as our customer once again in the future. Stay safe and enjoy your week! 🥂

Warm regards,
UDARELY Team

Valorada con 5 estrellas sobre 5

I ordered two glasses and unfortunately…

Wonderfull product and good service!
I ordered two glasses and unfortunately one of Them was broken when I recieved it. Wrote to costumerservice and they have sent me a New glass and even an extra one! Perfect service!

And I absolutely LOVE my skull-coffee glass👌🏻❤️

10 de enero de 2021
Opinión espontánea
Logotipo de UDARELY

Respuesta de UDARELY

Dear Maia,

Thank you for your kind words. We're really glad to hear that you love your skull glasses and that your issue was solved so easily and fast. ❤️
Looking forward to having you as our customer once again in the future. Stay safe! 🙏

Warm regards,
UDARELY Team

Valorada con 5 estrellas sobre 5

Responsive and helpful

Responsive and helpful customer service. My order broke in the mail, they swiftly sent a new one. The second one broke too but differently from the first (Lee Mug has 3 segments) so it was all good in the end.

10 de enero de 2021
Opinión espontánea
Logotipo de UDARELY

Respuesta de UDARELY

Dear CL Chok,

Thank you for your feedback. We're glad that we were able to solve the issue so easily and fast, and we really appreciate your support and understanding. 🙏
Really happy to hear that you're satisfied with both our glasses and our services. Stay safe!

Warm regards,
UDARELY Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más