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Bertazzoni UK Opiniones 

137
•
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Really hard to get the temperature right! The temperature knob does not show the temperature clearly (Dial shows 100, 150, 200, 250, etc. with no other markings) so you have to guess where the dial... Ver más

Valorada con 5 estrellas sobre 5

This is a great range cooker. Very sturdy, and well built and it looks great. It heats well, and the various settings really help with cooking different foods. It is considerably better than our... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

So far so good. Purchased through John lewis, delivery, installation and old cooker taken away included in price. Lovely looking oven, good quality build. Oven cooks very well and even. Preheats quic... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The restriction on sockets closer than 7.5 cm only became apparent after we had ordered and payed for our new cooker. We had had two similar range cookers in the same space and never had a problem and... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de electrodomésticos

Escrito por la empresa

For 140 years, Bertazzoni cooking appliances have helped people bring the best of home-cooked food to the family table. Bertazzoni has built a reputation on the quality of its engineering and a deep passion for food and family. Born in Emilia-Romagna, Italy, they are now available around the globe. Whether you choose our built-in or free-standing Bertazzoni cooking appliances can help you cook with precision, flair and flavour.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

137 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(137)

107 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Beautiful design

Early days, but beautiful design combined with ease of use. Love the display. Very pleased so far.

8 de febrero de 2026
Opinión espontánea
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Respuesta de Bertazzoni UK

Dear Customer,
we're happy to hear that you are pleased with the beautiful design, ease of use, and display! Thank you for sharing your positive experience with us.
The Bertazzoni Team

Valorada con 1 estrellas sobre 5

Thermocouple Faulure in two months

The thermocouple on the large burner is not working so the burner does not stay alight, and the support service I rang at 5:30 on Friday says leave a message but then the system said the mail box is full so I can not leave a message considering we have had the hob only since installed and usable since December it is very disappointing to have to arrange a repair

6 de febrero de 2026
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Respuesta de Bertazzoni UK

Dear Customer,

We sincerely apologize for the inconvenience and frustration you’ve experienced.
We have sent you an information request via email —please check it out and provide the requested details.

We remain at your disposal and look forward to your response.

Best Regards,

The Bertazzoni Team

Valorada con 5 estrellas sobre 5

Great gas hob

Fab appliance you asked for serial no or model number here it is P905LPRONE
I asked for cleaning advice but got no answer even though I updated my review as I wasn’t given an option on here to reply to your request.

2 de febrero de 2026
Opinión espontánea
Logotipo de Bertazzoni UK

Respuesta de Bertazzoni UK

Dear Customer,
we appreciate you providing the model number. We're happy you like the appliance! We sent you our cleaning advices for your hob via email.
We are available for any further need.
The Bertazzoni Team

Valorada con 5 estrellas sobre 5

Lovely oven,cooks great

Lovely oven,cooks great. Good communication from company too when setting up warranty.

6 de febrero de 2026
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Respuesta de Bertazzoni UK

Dear Customer,
we are happy to hear that you are pleased with the oven's performance. It's great to know our communication was helpful.
Best Regards,
The Bertazzoni Team

Valorada con 5 estrellas sobre 5

Lovely gas hob

Lovely gas hob. Very good quality.
Warranty and customer services 5star.
Item arrived slightly damaged from courier. They sorted the issue very quickly and engineer called day before to give eta 😁

27 de enero de 2026
Logotipo de Bertazzoni UK

Respuesta de Bertazzoni UK

Dear Kevin,

we're happy to hear that you are fully satisfied with your experience with Bertazzoni.

We are so glad our warranty and customer service met your expectations. We appreciate your feedback regarding the delivery and are pleased the issue was resolved quickly.

Kind Regards,
The Bertazzoni Team

Valorada con 3 estrellas sobre 5

Socket snags

The restriction on sockets closer than 7.5 cm only became apparent after we had ordered and payed for our new cooker. We had had two similar range cookers in the same space and never had a problem and the sockets which have been there for 26 yrs showed no signs of heat damage!we blanked them off but might have selected differently if we had known at time of purchase.As it turns out the height of the gas supply (75cm) seemed to be less critical and we just needed to prevent flexible gas tubing from dragging on floor!We knew this at time of purchase so changed the pipe beforehand

28 de enero de 2026
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Respuesta de Bertazzoni UK

Dear Customer,

We sincerely apologize for the inconvenience and frustration you’ve experienced.

We have sent you an information request via email —please check it out and provide the requested details.
We remain at your disposal and look forward to your response.

Best Regards,
The Bertazzoni Team

Valorada con 5 estrellas sobre 5

Fab cooker, we’re chuffed

We bought a Bertazzoni cooker from John Lewis. It’s a range cooker, all electric, with an induction hob. We’re really happy with it. You can steer very precisely how hot you want every pot on the hob. Having an actual knob to turn is so much better than the usual touch buttons under the hob’s pane. For the oven there are many modes to choose from, like convection, traditional heat, grill, fast heat-up etc. And the cooker looks a real marvel in our kitchen!

22 de enero de 2026
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Respuesta de Bertazzoni UK

Dear Customer,

we're happy to hear that you're enjoying your Bertazzoni range cooker! It's great to know the hob's precise control and physical knobs are a plus, and that the oven's modes meet your needs.

We appreciate you sharing how it enhances your kitchen.

Best Regards,
The Bertazzoni Team

Valorada con 5 estrellas sobre 5

Top quality range cooker

Top quality range cooker, great service

20 de enero de 2026
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Respuesta de Bertazzoni UK

Dear Dale,
we're happy to hear that you are enjoying the top quality range cooker and our service.
Thank you for your positive feedback!
The Bertazzoni Team

Valorada con 1 estrellas sobre 5

Design problems

I bought a pro105Iext. £5500
On the grill when you shut the door the door and glass retaining brackets grab the door seal and drag it down. I now have a split in the seal due to this.
Called out engineers under warranty and was told that the split in the seal is a design feature to allow moisture to come out (bull shit) so I asked why the other seals didn’t have a split and he said he didn’t know.
He then said that he accepted there was a problem with the seal on the grill being dragged down by the door, however he said you don’t actually need the door seal for the grill (bull shit).
There is clearly a design problem with the grill door seal on the more expensive ovens in the range, and will be seeking compensation.
What I’m annoyed about is Bertazzoni engineers taking the customer for idiots.
Bertazzoni, you know you have a problem with these models, sort it out.

4 de enero de 2026
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Respuesta de Bertazzoni UK

Dear customer,
We appreciate you bringing this to our attention.
We're sorry to hear about the grill door seal issue and the unsatisfactory service experience. We have sent you an email to investigate your problem further.
Best Regards,
The Bertazzoni team

Valorada con 5 estrellas sobre 5

Very good quality cooker

Very good quality cooker, totally worth the money!

8 de enero de 2026
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Respuesta de Bertazzoni UK

Dear Mat,
we're happy to hear that you find our cooker to be of very good quality and worth the money. Thank you for your positive feedback.
The Bertazzoni Team

Valorada con 5 estrellas sobre 5

Very happy with our Bertazzoni cooker and extractor hood

Very happy with our Bertazzoni cooker and extractor hood. The quality is excellent and they feel truly well-built and premium. The cooker has great functions and performs brilliantly, and the extractor hood is powerful, effective, and stylish. Both have exceeded our expectations. Would definitely recommend Bertazzoni for quality kitchen appliances.

7 de enero de 2026
Logotipo de Bertazzoni UK

Respuesta de Bertazzoni UK

Dear Lammy,
we're happy to hear that you are very satisfied with your Bertazzoni cooker and extractor hood. We appreciate you recommending Bertazzoni appliances!
The Bertazzoni Team

Valorada con 1 estrellas sobre 5

Rubbish

Rubbish! Bought the top of the range Heritage oven with induction hob - RRP £5k.

The induction hob is utterly useless. Rather than adjusting the heat, it adjust temperature of your cooking by pulsating heat at different intervals. The impact is that in say a 5 (mid range setting) there is a burst of energy, and then a 4 second pause. This is enough for your food to rise up to boil vigoursly, and then completely stop boiling, the impact being it is impossible to simmer food.

It lacks a timer and a clock which is a bit silly, but instead has a temperature gauge that just says if the oven is high or low temperature (utterly pointless given you control the temperature!)

The induction unit is circa 3mm below the stainless steel rim, meaning it’s also super vulnerable to marking with any pans than you move around

In summary, if you are actually looking to use this oven, go elsewhere. If your looking to look at an oven, and not use it, then yeah it does look nice!

Spoke to sales/customer service team and unhelpful as per other reviews

7 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love my Bertazzoni 😊

Love my Bertazzoni 😊
Cooks beautifully, excellent cooker, looks great.
Customer service is excellent, sorted out small issues I had immediately.
Everything about it is first class quality.

15 de diciembre de 2025
Logotipo de Bertazzoni UK

Respuesta de Bertazzoni UK

Dear Linda,
we're happy to hear that you love your Bertazzoni! It's great to know the cooker's performance and appearance meet your expectations. We appreciate your feedback regarding our customer service and the product's quality.
The Bertazzoni Team

Valorada con 5 estrellas sobre 5

The reputation of their range cookers goes before them.

Purchased a Bertazzoni Professional range cooker from Rangecookershowroom in North London. Not our original choice, but we were quickly impressed by the reputation, versatility and build quality of the Bertazzoni brand. So far we have been delighted with its performance.

25 de noviembre de 2025
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Respuesta de Bertazzoni UK

Dear Philip,
we are glad to hear that you're delighted with your Bertazzoni range cooker! We appreciate you sharing your positive experience and are so happy you're impressed with its versatility and build quality.
Thank you for your feedback.
The Bertazzoni Team

Valorada con 5 estrellas sobre 5

Superb

Superb! Faster than quoted delivery, excellent communication from Ian Black Electricals Hull and the delivery company alike. The delivery men were professional and enthusiastic about the product. A pleasure to deal with.

23 de diciembre de 2025
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Respuesta de Bertazzoni UK

Dear Geraldine, we are happy to hear that you had a superb experience! It's great to know that you received faster delivery and excellent communication. We appreciate your positive feedback regarding the team's professionalism and enthusiasm.
The Bertazzoni Team

Valorada con 5 estrellas sobre 5

RangeCookerFan

This is our third range cooker and easily the best. We decided to buy a Bertazzzoni because of the build quality. My previous range ovens had multiple ovens, mostly unused. We therefore chose a single large oven - and it is great being able to cook meals with multiple dishes without having complicated stacking arrangements. We also moved from gas hob to induction hob which is also great - more elegant, practical (eg cleaning) and incredible fast. We have solar panels so this is part of a plan to move away from gas/petrol to electric. The only downside is that we had to upgrade our electrical supply from 33A to 50A, which required additional work in our new kitchen - if we had realised earlier would have factored into our kitchen work.

17 de diciembre de 2025
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Respuesta de Bertazzoni UK

Dear Mark,
we are happy to hear that you consider this range cooker the best! It's great to know the build quality and single oven meet your needs. We appreciate you sharing the electrical upgrade experience; this is valuable feedback for others considering a similar transition to induction.
The Bertazzoni team

Valorada con 5 estrellas sobre 5

The cooker is just perfect!!

The cooker is just perfect!!! The oven work easy and there are a lots of functions.
Order, payment and delivery went smoothly.

11 de diciembre de 2025
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Respuesta de Bertazzoni UK

Dear Barbara we are glad to hear that you find the cooker perfect and the oven easy to use with many functions. We appreciate your positive feedback regarding the order, payment, and delivery process.
Best Regards,
The Bertazzoni Team

Valorada con 1 estrellas sobre 5

Bertazzoni broke down after 10 weeks - unreliable.

We bought a Bertazzoni French style Fridge-Freezer from Diss Ironworks in September 2025, it broke down 10 weeks later. It's a nice appliance but we are worried about reliability and having to call an engineer to replace parts is a nuisance.

17 de diciembre de 2025
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Respuesta de Bertazzoni UK

Dear David,

we appreciate your feedback. We’re sorry to hear about the issues with your fridge-freezer shortly after purchase and the inconvenience of needing repairs. We are confident that our service team will carry out the intervention with the highest level of professionalism and effectiveness.

Please feel free to reach us if you need further assistance.

Kind regards,
The Bertazzoni Team

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