Virbac UK Webshop Opiniones 

655
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have wasted an embarrassing amount of money on other "high-end" brands that my kittens treated like toxic waste. Virbac is high-quality nutrition, they actually stay full. They aren't constantly scr... Ver más

Valorada con 5 estrellas sobre 5

Virbac is great for my cat! 🐱 He loves his kibble food. There shipping, subscription service, everything is brilliant! I haven’t tried to contact them so I can’t comment on their communication/custom... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Great food ,Holly loves it arrived quickly , 4 stars was becouse of price . As holly has to stay on it due to her bile ,it would be nice for it to be a bit cheaper, i did get the prescription offer bu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From ordering the gel it was a brill experience right through to delivery and I have got to say what a difference it has made to our household My buddies are so much calmer,no fighting and they ar... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de suministros para mascotas
  2. también en la categoría
  3. Tienda de alimentos para animales

Escrito por la empresa

Advancing the health of animals with those who care for them every day, so we can all live better together. This is our purpose. Established by vets, dedicated to animal health In 1968, Pierre-Richard Dick, a vet from Nice, drew upon his training at the Pasteur Institute, an internationally renowned centre for biomedical research, and founded Virbac. His desire was to provide vets, farmers and pet owners worldwide with a set of innovative solutions to fight and protect against animal diseases. More than 55 years later and we remain an independent business. Supported by a team of in-house vets, we're moving forward together to shape the future of animal health. As animal health experts we know that nutrition is a pillar of preventive medicine and an essential means of ensuring good pet health. So, our vet nutritionists formulated VETERINARY HPM® to be high in protein, low in carbohydrates and packed with nutritional benefits that promote the health and quality of life of our pets. Our range of dog and cat healthcare products provide owners with solutions for their pets' everyday needs. Whether it’s dental care, joint support, hygiene or calming solutions, we’ve got you and your furry companion covered. We don’t just talk a good talk, our products are award-winning too!


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

655 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 89% de las opiniones negativas

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4,8

Todas las opiniones

(655)

513 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

My fussy dog with stomach problem

My dog has persistent diarrhoea and I was recommended by the vet to use Virbac sensitive to settle his stomach. The problem, my dog is a fussy eater so I was not sure if he will try it. To my amazement he just go for the food without any hesitation.

2 de junio de 2026
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Respuesta de Virbac UK Webshop

Dear Ping,

Thank you so much for sharing this wonderful feedback.
We are absolutely thrilled to hear that your dog didn't hesitate for a second and dived right into the food! We hope his stomach continues to settle and that he stays happy and healthy.
Give him an extra belly rub from us!🐶

Valorada con 5 estrellas sobre 5

I always use Virbac for my dog’s…

I always use Virbac for my dog’s hypoallergenic food.
They provide a fast efficient service .
I cannot fault them

13 de mayo de 2026
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Respuesta de Virbac UK Webshop

Dear Jo,

Thank you for the fantastic feedback!
We are so glad to hear that we can consistently provide a fast, efficient service for you and your dog. Thank you for being such a loyal customer.

Valorada con 5 estrellas sobre 5

Easy to control delivery schedules

Easy to control delivery schedules, competitive prices

13 de mayo de 2026
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Respuesta de Virbac UK Webshop

Dear Lesley,

Thank you for the wonderful review. We are delighted that you're loving the convenience of our subscription service and that you're happy with our prices. Thank you for being a valued customer.

Valorada con 5 estrellas sobre 5

Excellent service

12 de mayo de 2026
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Respuesta de Virbac UK Webshop

Dear David,

Thank you for your five star review.
We're thrilled to hear you had an excellent experience with us.

Valorada con 5 estrellas sobre 5

Excellent prompt service and my dog…

Excellent prompt service and my dog loves the food.

30 de mayo de 2026
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Respuesta de Virbac UK Webshop

Dear Susan,

Thank you for the wonderful feedback.
It's great to hear that your dog loves VETERINARY HPM. Thank you for choosing Virbac to keep your four-legged family member happy & healthy🐾

Valorada con 5 estrellas sobre 5

Reliable

Speedy delivery

29 de mayo de 2026
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Respuesta de Virbac UK Webshop

Dear John,

Thank you for leaving a review. Glad we could get your order to you quickly.

Valorada con 5 estrellas sobre 5

Excellent easy to order and delivered…

Excellent easy to order and delivered within timescale.

29 de mayo de 2026
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Respuesta de Virbac UK Webshop

Dear Hilary,

Thank you so much for sharing your experience.
We're so glad to hear that your found the ordering process easy and that your delivery arrived on time.

Valorada con 5 estrellas sobre 5

Quick

Quick, easy and fast delivery

30 de mayo de 2026
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Respuesta de Virbac UK Webshop

Dear Mark,

Thank you so much for sharing! We're so glad we could get your order to you quickly.

Valorada con 5 estrellas sobre 5

Delivery dates were easy to change and…

Delivery dates were easy to change and delivery arrived on time as advised

29 de mayo de 2026
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Respuesta de Virbac UK Webshop

Dear Sharon,

Thank you so much for the fantastic feedback. Providing a seamless and reliable delivery service is incredibly important to us, and we are delighted to hear that you had such a great experience.

Valorada con 5 estrellas sobre 5

A great service

Thanks for the quick and easy transaction. A fuss free service and very quick delivery. Perfect

28 de mayo de 2026
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Respuesta de Virbac UK Webshop

Dear Sabrina,

Thank you so much for the wonderful review.
We're thrilled to hear that everything went smoothly and your delivery arrived on time.

Valorada con 5 estrellas sobre 5

Good product

Good product, quick delivery and great price

27 de mayo de 2026
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Respuesta de Virbac UK Webshop

Dear Les,

Thank you for taking the time to leave a review.
We're thrilled to hear you had a great experience with us.

Valorada con 5 estrellas sobre 5

Super easy to change the order when…

Super easy to change the order when necessary.
Delivery is quick and reliable.
Very happy

27 de mayo de 2026
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Respuesta de Virbac UK Webshop

Dear Pauline,

Thank you so much for your wonderful review.
We are thrilled to hear that your order arrived on time and that you are enjoying the convenience of our Subscribe & Save service.

Valorada con 5 estrellas sobre 5

Great product

Great product, easy to manage subscription 👍

8 de mayo de 2026
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Respuesta de Virbac UK Webshop

Dear Suzanne,

Thank you so much for the lovely review.
We're thrilled to hear you're pleased with our product and that our subscription service is making your life a little bit easier.

Valorada con 5 estrellas sobre 5

The product works well

The product works well, and the price is reasonable.

7 de febrero de 2026
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Respuesta de Virbac UK Webshop

Dear Ruth,

Thank you so much for the wonderful review.
We are absolutely thrilled to hear that our EpiOtic ear cleaner is working well for your pet, and we're equally delighted that you find our pricing reasonable!

Valorada con 5 estrellas sobre 5

Great service

Great service

3 de mayo de 2026
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Respuesta de Virbac UK Webshop

Dear David,

Thank you so much for taking the time to leave us a review. We are absolutely delighted to hear that you are happy with our service.

Valorada con 5 estrellas sobre 5

Prompt service

Prompt service

22 de mayo de 2026
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Respuesta de Virbac UK Webshop

Dear Sarah,

Thank you for your great review. We look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

Reliable

Reliable despatch, good communication and speedy delivery

21 de mayo de 2026
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Respuesta de Virbac UK Webshop

Dear Jane,

Thank you for taking the time to share your experience.
We are absolutely thrilled to hear you are pleased with our delivery service. Thank you for choosing Virbac.

Valorada con 5 estrellas sobre 5

Such a prompt delivery

Such a prompt delivery. An excellent service. Thank you

20 de mayo de 2026
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Respuesta de Virbac UK Webshop

Dear Sian,

We're really pleased to hear your parcel arrived on time. We really appreciate you taking the time to share your positive experience with us.

Valorada con 3 estrellas sobre 5

…great until they aren't

I needed to cancel a delivery so contacted you by phone unfortunately I am still waiting for a refund nearly 3 weeks later. Otherwise a very good service but the ordering/cancelling website is very poor.

9 de mayo de 2026
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Respuesta de Virbac UK Webshop

Dear Mrs Gibbons,

Thank you for your review.
I can confirm that your refund was issued to your original payment method last week. If you cannot see the funds in your account just yet, we kindly suggest checking with your bank, as processing times can vary. A note for next time, if the order is with the courier company, it may take a couple of weeks for the package to be returned back to our warehouse. We truly appreciate your understanding and patience while we managed this return with DPD.

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