I have wasted an embarrassing amount of money on other "high-end" brands that my kittens treated like toxic waste. Virbac is high-quality nutrition, they actually stay full. They aren't constantly scr... Ver más
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Consulta las opiniones de los clientes
Virbac is great for my cat! 🐱 He loves his kibble food. There shipping, subscription service, everything is brilliant! I haven’t tried to contact them so I can’t comment on their communication/custom... Ver más
La empresa ha respondido
Great food ,Holly loves it arrived quickly , 4 stars was becouse of price . As holly has to stay on it due to her bile ,it would be nice for it to be a bit cheaper, i did get the prescription offer bu... Ver más
La empresa ha respondido
From ordering the gel it was a brill experience right through to delivery and I have got to say what a difference it has made to our household My buddies are so much calmer,no fighting and they ar... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de suministros para mascotas
- también en la categoría
- Tienda de alimentos para animales
Escrito por la empresa
Advancing the health of animals with those who care for them every day, so we can all live better together. This is our purpose. Established by vets, dedicated to animal health In 1968, Pierre-Richard Dick, a vet from Nice, drew upon his training at the Pasteur Institute, an internationally renowned centre for biomedical research, and founded Virbac. His desire was to provide vets, farmers and pet owners worldwide with a set of innovative solutions to fight and protect against animal diseases. More than 55 years later and we remain an independent business. Supported by a team of in-house vets, we're moving forward together to shape the future of animal health. As animal health experts we know that nutrition is a pillar of preventive medicine and an essential means of ensuring good pet health. So, our vet nutritionists formulated VETERINARY HPM® to be high in protein, low in carbohydrates and packed with nutritional benefits that promote the health and quality of life of our pets. Our range of dog and cat healthcare products provide owners with solutions for their pets' everyday needs. Whether it’s dental care, joint support, hygiene or calming solutions, we’ve got you and your furry companion covered. We don’t just talk a good talk, our products are award-winning too!
Información de contacto
Reino Unido
- webshop@virbac.co.uk
- uk.virbac.com
4,8
Excelente
655 opiniones
Invita a los clientes a opinar
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Ha contestado el 89% de las opiniones negativas
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delivered on time
20 de junio de 2026
Respuesta de Virbac UK Webshop
Hello,
Thank you so much for your feedback. We're thrilled to hear that your order arrived on time.
Forced to buy online and never got the order
Forced to buy online as Virbac stopped stocking our vet and then charged us for order that didn't arrive and unable to give us any updates. The one star is just for a fast reply (about nothing), they didn't really deserve it.
Changed from 1 to 4 stars as only after negative review the issue has been resolved and we eventually got our order with over a week delay.
30 de junio de 2026
Respuesta de Virbac UK Webshop
Dear Kevin,
Thank you for your review.
I am glad that after email correspondence we were able to resolve the extensive delay caused by DPD. We pride ourselves on providing an excellent customer experience through fast, efficient delivery, and we sincerely apologise that you did not experience this. We hope the replacement order and store credit show how much we truly appreciate you.
We hope to welcome you back soon for a much smoother experience.
Virbac . Excellent service and products
Virbac have the special dietary food available for my dog that I have on a monthly subscription. They always message a reminder for the date of next order and I am able to order earlier if required. The whole process from ordering, payment and delivery is excellent. 5 ⭐️
24 de mayo de 2026
Respuesta de Virbac UK Webshop
Dear Mrs Colby,
Thank you so much for your wonderful feedback.
We're so glad our flexible subscription service and reminders help you manage your dog's dietary needs seamlessly. Thank you for trusting us with your pets nutrition!🐾
Respuesta de Virbac UK Webshop
Dear David,
Thank you so much for the five star review!
We're thrilled to hear that our subscription service is working well for you.
Respuesta de Virbac UK Webshop
Dear Alesund,
Thank you so much for the wonderful review! We always aim for fast deliveries, but we're glad to hear our team took great care of you and resolved everything quickly. Thanks for choosing Virbac!
Easy to order and delivered very…
Easy to order and delivered very quickly excellent service
17 de junio de 2026
Respuesta de Virbac UK Webshop
Dear Merle,
That is fantastic to hear. Our goal is always to make things as simple and stress-free as possible, so your feedback means a lot.
Respuesta de Virbac UK Webshop
Dear Steve,
Thank you so much for the five star review.
I am pleased to hear that you found our website easy to use and that your order arrived on time.
Excellent service fast and efficient…
Excellent service fast and efficient thank you m walker
15 de junio de 2026
Respuesta de Virbac UK Webshop
Dear Mr Walker,
Thank you so much for your lovely review.
We are pleased to hear you had a great experience with us.
Respuesta de Virbac UK Webshop
Dear Linda,
Thank you for the wonderful feedback. We're delighted to hear you had a positive experience with us.
great company and service
competitive pricing and very quick delivery
would recomend
8 de junio de 2026
Respuesta de Virbac UK Webshop
Dear Mark,
Knowing that our competitive pricing and quick delivery hit the mark for you is exactly what we like to hear! Thank you so much for the wonderful review and for recommending us to others.
Respuesta de Virbac UK Webshop
Hello,
Thank you so much for leaving a review. We're so pleased you're enjoying the flexibility of our subscription service.
Trouble free and quick delivery
23 de mayo de 2026
Respuesta de Virbac UK Webshop
Dear Mr Allen,
Thank you for your wonderful feedback! We are pleased to hear your order arrived quickly.
Respuesta de Virbac UK Webshop
Dear Jayne,
Thank you for your fantastic feedback! We're pleased to hear your order arrived safely and on time.
It’s just so easy to order and quick on…
It’s just so easy to order and quick on delivery and updated all the way through
10 de junio de 2026
Respuesta de Virbac UK Webshop
Dear Stella,
Thank you for sharing your experience. We're so glad you found the ordering process easy and you appreciated the delivery updates along the way. Keeping things simple and speedy is what we aim for, and your feedback lets us know we're on the right track.
Prompt service
Prompt service, arrives when you say its going to.
Subscription enables you to change the dates to suit your requirements and this make your items cheaper to buy.
8 de junio de 2026
Respuesta de Virbac UK Webshop
Dear Julie,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that our subscription service is working well for you and providing the flexibility you need. We look forward to seeing you again soon.
Respuesta de Virbac UK Webshop
Dear Keith,
Thank you for your five star review.
While we always hope deliveries go smoothly, we're so pleased to hear our customer service team was able to resolve the issue for you. Your feedback means the world to us.
Good supplier of tasty dog food!
My dog has been having Virbac food for a few years now after being overweight. She enjoys it. The subscription is easy and can be amended as you wish. Good delivery times and price.
18 de mayo de 2026
Respuesta de Virbac UK Webshop
Dear Lisa,
Thank you so much for being such a loyal customer and sharing your wonderful experience.
It is incredibly rewarding to hear that your dog has been thriving on Virbac VETERINARY HPM for a few years now. We also love hearing that our subscription service is working well for you.
Thank you for trusting us with your pets nutrition for all these years!🐶
Respuesta de Virbac UK Webshop
Dear Chris,
Thank you so much for the excellent feedback!
Our goal is always to make things as simple and stress-free as possible, so your feedback means a lot.
Respuesta de Virbac UK Webshop
Dear Val,
Thank you for the fantastic feedback. We are thrilled to hear that you had a wonderful experience with us.
Very fast delivery
Very fast delivery. My dog and cat both like the food, which is a bit of a surprise as my dog doesn't usually like dry food. But, he's woofing it back twice a day.
4 de junio de 2026
Respuesta de Virbac UK Webshop
Dear Linda,
Thank you so much for taking the time to leave such a fantastic review. We are thrilled to hear that your order arrived quickly.
Thank you for trusting us to keep both of your furry family members happy, full and well-fed!
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