Don’t waste your money on this company. I’m using a one-star review to promote a response. I bought an outdoor cover but after a mild shower, it soaked through and marked the paint. I think it’s an in... Ver más
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Consulta las opiniones de los clientes
Absolutely love our new leatherette seat covers from UK Custom Covers. The fit in our new Nissan NV300 is spot on and the quality is brilliant throughout. The finishing touches, especially having... Ver más
The cover arrived on time and seemed to fit but there was water ingress under the cover when it first rained after the heatwaves. It was wet between the cover and the soft-top roof. Contacted them 5 t... Ver más
I ordered campervan external covers. Good quality but they didn’t fit. I realised I had missed the warning note blazed across the top of the description advising they wouldn’t fit my van with a pop t... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de equipamiento y accesorios para coches
- también en la categoría
- Tienda de accesorios para automóviles
- Tienda de accesorios para camiones
Escrito por la empresa
UK Custom Covers manufacture & distribute seat covers across the UK, Europe & North America. Founded in 2006, we pride ourselves on the quality of our product & service to our customers, whilst sticking to our roots of being a family-run business. Our brand was born, committing to getting premium products to outdoor enthusiasts, trade people & anyone with a habit of dirtying their vehicle. We offer highly customisable products, with our in-house embroidery service allowing you to make your purchase your own.
Información de contacto
37 Standard Way, PO16 8XG, Fareham, Reino Unido
- 02392383635
- support@ukcustomcovers.com
- ukcustomcovers.com
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Poor communication
Poor communication. Ordered a soft top cover from the website and was expecting to wait 5 weeks for delivery. When it didn't arrive, I had to ask when I might get delivery, to then be told it would be another 4 weeks. In the meantime time the same cover was advertised on eBay as in-stock and when I asked if they were available, I was told no they were not, and they where £15.00 cheaper on eBay and on the website as it was now black Friday deals. I then asked if I would be getting a refund to the lowe price since Im still waiting for delivery of my order. To be fair, they did give me the refund of £14 once my order had been dispatched. As for the cover, it is well made and well designed and worth what I paid, but it wasn't worth waiting almost 10 weeks for.

Respuesta de UK Custom Covers
Service is great, product is naff
Service is great, product is naff. Can't fault the website and service.
We bought a £60 cover for our Volvo XC70. Letting our cocker spaniel in the boot frayed one of the elastic loops around the head rest, and snapped a velcro loop in the same corner. Continuing to do a tip run with grass clippings caused further issues, and loading fence posts finished the cover off entirely. These covers are completely useless for light to medium tasks.
Sadly, I'm well out of range of returning or requesting a refund, but feel like this is £60 wasted. I would recommend spending a little more money for harder wearing brands.

Respuesta de UK Custom Covers
T6.1 Single Seat Storage Organiser.
Just received my Transporter T6.1 Single Seat Storage
Organiser.
Quick delivery, quality appears good and fitting was straight forward.

Respuesta de UK Custom Covers
The caravan top cover is exactly what I wanted
The caravan top cover is just what I was hoping for. It fits very nicely, the straps are secure and well made, and I like the carry bag to put the cover back into when we take the cover off. The delivery was exactly as promised, and when I had a question before purchasing, it was answered very quickly by Ann, and clarified the situation, and I immediately ordered. This will keep the roof and solar panels nice and clean, but we can still gain easy access into the caravan.
Thanks again

Respuesta de UK Custom Covers
The covers came quickly and I was…
The covers came quickly and I was looking forward to getting them on. I started fitting them and quickly discovered it’s a lot more difficult than expected. Within about 3 hours I still hadn’t finished trying to fit them. I was taking the seat out and unbolting components etc. I cut my hands up trying to feed these little elastic straps through the plastic dressing on the driver seat. The headrest covers didn’t fit.

Respuesta de UK Custom Covers
Dissapointed
Glad it is now very clear ford courier covers only fit vans with folding seats - sadly not my van. Returned the covers but UKcustomcovers never received them. My loss.

Respuesta de UK Custom Covers
Products are not well sized and need…
Products are not well sized and need modifying to enable them to be used. Disappointing.

Respuesta de UK Custom Covers
Good Cover but…
Purchased a cover for a mini convertible.
Whilst the cover seems decent quality and delivery was quick I asked two questions of the company about the cover which they were unable to answer satisfactorily.
So, a good product at a reasonable price but customer service or more specifically, product knowledge seems lacking.

Respuesta de UK Custom Covers

Respuesta de UK Custom Covers
Poor selection of boot protectors for VW ID3…
They only offer a boot protector option with the raised floor option on the VW ID3. Silly really as most of these cars don’t come with the raised floor option! Not massively clear on their website - which shows the lowered floor option. Woman on the phone seemed to have poor product knowledge. Expect better these days…

Respuesta de UK Custom Covers
Persenning DART 18 schlechte Ware
Ich habe am 16.62023 eine Persenning für meinen DART 18 gekauft. Leider hat diese nur 15 Monate gehalten, dann ist sie überall eingerissen. Nach Reklamation auf Ersatz erhielt ich die Antwort - Garantie ist leider abgelaufen. Es gehört verboten, solch schlechte Ware zu verkaufen.

Respuesta de UK Custom Covers
Product as described
Product as described. Great communications about product details and order progress. Fast free delivery. Thanks.

Respuesta de UK Custom Covers
I have ordered twice from this…
I have ordered twice from this despicable company.the first order was wrong and order changed not by me.
Second order yet again changes made without my knowledge I have spent and lost a fortune with this company DO NOT TRUST THEM.

Respuesta de UK Custom Covers
Bought seat covers for Renault traffic
Bought seat covers for Renault traffic, middle seat cover design is poor where it connects at the back not very well thought out as it Velcro’s to seat and isn’t the most secure connection, seats are a very good quality leather and the other 2 seats fit well

Respuesta de UK Custom Covers
Got seat covers for my transit connect…
Got seat covers for my transit connect van.... even Harry Potter could not wave his wand and make them fit.... if you put vasaline on the headrest covers they still wouldnt fit not fit for purpose..... in saying that i got a mat for the back which was veery good....and fron rubber mats with logo which are very good.... also in side seat covers cover the handles for putting the seats back and forwards handles are covered....

Respuesta de UK Custom Covers
Next day delivery, good material and it fits
Next day delivery. Seems to be a good quality material and it fits well.

Respuesta de UK Custom Covers
Great covers but no instructions on how…
Great covers but no instructions on how to fit them, it was very difficult

Respuesta de UK Custom Covers
Excellent product
This screen cover was excellent! It was very easy to fit and only took a minute. The ends hook over the drivers and passenger door for added security. The material kept out the light and covered the windows perfectly.
It was so much easier than fitting out internal blinds. Would definitely recommend 👍

Respuesta de UK Custom Covers
Great quality product
Great quality product. It’s quite thin though- not stupid plastic bag thin like some. A bit worried how long it will last if I keep taking it off and putting on again. The fit is perfect for the old mini though and the elastic tucks in perfectly.

Respuesta de UK Custom Covers

Respuesta de UK Custom Covers
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