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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Don’t waste your money on this company. I’m using a one-star review to promote a response. I bought an outdoor cover but after a mild shower, it soaked through and marked the paint. I think it’s an in... Ver más

Valorada con 5 estrellas sobre 5

Absolutely love our new leatherette seat covers from UK Custom Covers. The fit in our new Nissan NV300 is spot on and the quality is brilliant throughout. The finishing touches, especially having... Ver más

Valorada con 1 estrellas sobre 5

The cover arrived on time and seemed to fit but there was water ingress under the cover when it first rained after the heatwaves. It was wet between the cover and the soft-top roof. Contacted them 5 t... Ver más

Valorada con 5 estrellas sobre 5

I ordered campervan external covers. Good quality but they didn’t fit. I realised I had missed the warning note blazed across the top of the description advising they wouldn’t fit my van with a pop t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de equipamiento y accesorios para coches
  2. también en la categoría
  3. Tienda de accesorios para automóviles
  4. Tienda de accesorios para camiones

Escrito por la empresa

UK Custom Covers manufacture & distribute seat covers across the UK, Europe & North America. Founded in 2006, we pride ourselves on the quality of our product & service to our customers, whilst sticking to our roots of being a family-run business. Our brand was born, committing to getting premium products to outdoor enthusiasts, trade people & anyone with a habit of dirtying their vehicle. We offer highly customisable products, with our in-house embroidery service allowing you to make your purchase your own.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

631 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 18% de las opiniones negativas

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3,1

Todas las opiniones

(631)

72 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great product, great customer service

We've just got a new car and having had one of these previously that held up well to wet dog and recycle centre runs had to get another. Was all a bit rushed as needed ahead of our holiday. Contacted the team and they pulled a rabbit out the hat to help me out. Seriously couldn't be happier.

31 de julio de 2024
Opinión espontánea
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Respuesta de UK Custom Covers

Thank you for your positive feedback, we really appreciate it. We are glad we could provide the product in time for you.

Valorada con 5 estrellas sobre 5

Renault trafic seat covers

Great customer service, very nice seat covers, great quality, took abit of fitting but look great

28 de julio de 2024
Opinión espontánea
Logotipo de UK Custom Covers

Respuesta de UK Custom Covers

Thank you for the positive review, we appreciate it.

Valorada con 5 estrellas sobre 5

Poor quality seat covers that didn't…

Poor quality seat covers that didn't fit, company not interested in giving me my money back

5 de julio de 2024
Opinión espontánea
Logotipo de UK Custom Covers

Respuesta de UK Custom Covers

I can see from the customer service email exchanges that you have the incorrect armrest style and was advised we did not have an alternative to suit you seats, this can of course be returned back to us for a refund, please let the customer service team know and they can provide the return details.

Valorada con 5 estrellas sobre 5

Mini Clubman boot protector

I purchased a Mini Clubman boot protector. Initially an incorrect one was sent to me but customer service is excellent and all was speedily rectified. The cover itself is of superb quality and I would recommend them if you want to protect your car. Thank you

13 de julio de 2024
Opinión espontánea
Logotipo de UK Custom Covers

Respuesta de UK Custom Covers

Thank you for the positive feedback, we really appreciate it.

Valorada con 5 estrellas sobre 5

Awesome Delivery..

Great Customer Service, Delivery and product..

Take note businesses around the UK.

17 de mayo de 2024
Opinión espontánea
Logotipo de UK Custom Covers

Respuesta de UK Custom Covers

Thank you for the positive review, we appreciate it.

Valorada con 3 estrellas sobre 5

Customer services were pretty good to…

Customer services were pretty good to deal with, but were told that if we ordered by Friday, items would be delivered Tuesday. This did not happen, it was another few days after this.
Product itself is good, looks quite well made.

24 de junio de 2024
Logotipo de UK Custom Covers

Respuesta de UK Custom Covers

Thank you for your review, I am sorry to hear you did not receive this when you expected, this was a pre-order product and we dispatch all pre-orders as a priority once available.

Valorada con 3 estrellas sobre 5

Long Lead Time

A very long lead time with no explanations until after 3 weeks I called them. Good product once it finally turned up.

24 de junio de 2024
Logotipo de UK Custom Covers

Respuesta de UK Custom Covers

Thank you for your review, the product ordered was a pre-order item and advises the availability date on the advert, I am sorry if you had not noticed this at the time, we dispatch all pre-orders as a priority once available. We are glad you are happy with it when it arrived.

Valorada con 5 estrellas sobre 5

cover on Ducato

Good fit cover on Ducato, folds up back into pouch, dried quickly.

7 de junio de 2024
Opinión espontánea
Logotipo de UK Custom Covers

Respuesta de UK Custom Covers

Thank you for the positive review, we are glad you are happy with your product.

Valorada con 5 estrellas sobre 5

Very quick and simple order and…

Very quick and simple order and shipping.
Well made High quality boat cover.
Will return when in need of a new one.

28 de mayo de 2024
Logotipo de UK Custom Covers

Respuesta de UK Custom Covers

Thank you for your positive review, we appreciate it.

Valorada con 1 estrellas sobre 5

Poor quality products

Honda S2000 roof stand. Poor quality chipped product, with even worse after sales 'service.' Once they have your money, they don't care. Go elsewhere.

24 de mayo de 2024
Opinión espontánea
Logotipo de UK Custom Covers

Respuesta de UK Custom Covers

I am sorry to see this negative review, unfortunately I cannot see any order information for you to be able to look into this. Our customer service team try to help as much as possible so this sounds very unusual.

Valorada con 1 estrellas sobre 5

Awful company, poor quality, avoid.

The laser dinghy boat cover I purchased lasted for 16 months. The material faded and rotted and the wind blew a big hole in the cover. Custom covers were not interested in helping, said it was out of warranty so tuff.

18 de mayo de 2024
Opinión espontánea
Logotipo de UK Custom Covers

Respuesta de UK Custom Covers

Without knowing how the cover has been cared for (re-proofed etc..) over the time-frame and with it being out of the 12 month warranty we are unfortunately unable to resolve this. Our customer service team would not respond in the manner depicted.

Valorada con 5 estrellas sobre 5

T5 blackout cover

Very quick delivery and a quality product

25 de mayo de 2024
Logotipo de UK Custom Covers

Respuesta de UK Custom Covers

Thank you for the positive feedback, we appreciate it.

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