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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Super fast delivery, great deals on a regular basis, value for money, rewards program, all topped off with outstanding customer service. Had a package unknowingly delivered to a waste paper bin that... Ver más

Valorada con 5 estrellas sobre 5

Excellent quality products with a great range of kits, juices, and accessories. Delivery was fast and everything arrived in perfect condition. I highly recommend this company for anyone looking for re... Ver más

Valorada con 5 estrellas sobre 5

Im a repeat customer and the Delivery service is always fast and customer service is great! They have answered any queries quickly, and their products are great value for money!

Valorada con 5 estrellas sobre 5

Good price, quick delivery. I once had an order that didn't turn up and it was sorted out to my satisfaction

Información sobre la empresa

  1. Comida, bebida y tabaco

Información proporcionada por diversas fuentes externas

Manufacturer and distributor of the exquisite City Vape range & LVWell CBD.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

698 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Valorada con 5 estrellas sobre 5

Very reliable on line company.

Very reliable on line company.
I was told by my Consultant to stop smoking or we'll you know 🥺.
My order was dealt with promptly and at very reasonable prices.
I will use this company everytime I need vape products especially the Gotex X brand.
Very Good Online Company 10 / 10

30 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Great Sevice

The speed with which the order arrives is fantastic. Your emails keeping the customer informed of progress is very helpful

31 de enero de 2025
Valorada con 2 estrellas sobre 5

3 days waiting then stated a refund coming back to my family members account

My family member has tried to order from this site and after 3 days of us waiting and paying extra money for next day delivery it then stated that a refund would be sent to their account in 10 working days, terrible service

22 de enero de 2025
Opinión espontánea
Logotipo de UK Vape Supply LTD

Respuesta de UK Vape Supply LTD

Hi Jack, you may have the wrong company unfortunately, we don't offer next day delivery or any option to pay extra for faster shipping, we only offer 1 shipping service (Royal Mail Tracked 24) and most of the orders we process, it is free of charge due to the order value. That said we do want to help our customers as much as we can so please have the customer contact us directly, we cant help a customer through a review website and a third party unfortunately. Generally a refund is only put through if we have tried to contact the customer and had no response, this is always done the day of the order and we advise that the refund will take 3 to 5 working days to arrive back with the customer on their payment card.


Many thanks for your review and as I say, please have the customer contact us if they require assistance.

Valorada con 5 estrellas sobre 5

Everything has been resolved, updated review...

This is my second order from the company,1st was great and 2nd not so great, as I order 3 packs of KOP Xlim Plus cartridges 4ml and I received 3 packs of Oxva Xlim cartridges 2ml, extremely disappointed,tried to contact them today but they don't work weekends,which is frustrating,as I needed them asap.
Ashley was on the voicemail recording.
Left my details and waiting patiently for a reply to get this resolved asap

Updated review.

Customer service was amazing and dealt with my issue asap and the correct pods were sent out with a returns label and padded envelope,thank you Shawn.

18 de enero de 2025
Opinión espontánea
Logotipo de UK Vape Supply LTD

Respuesta de UK Vape Supply LTD

Hi Alex,

Of course this will be resolved for you today. We are closed weekends because our couriers do not operate collection routes here at the weekend.
If possible please contact enquiries@ukvapesupply.co.uk with your order number so that we are 100% certain we have the correct order and account.

Many thanks

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