Ukwindowclean Opiniones 

Generally quite happy with service given but sometimes my selection of cleaning once every 2 months perhaps needs consideration due to weather conditions.

Very reliable company. The window clean is always done to a high standard and good competitive rates. Would recommend

They turn up regularly and clean all windows even when we are not in.

Service has been great, no issues. Would be good to know in advance which day someone is coming so we can ensure access is available

Really great service, always do a great job.

Good, regular cleaning with a text the day before to confirm they are coming

Please be careful when you are booking a one-off clean. Even though the member of their staff has confirmed in writing that it will be a one-off clean, they have cleaned my windows again, without advising me, when I was on holiday. When I came back, I have also discovered that they broke the drain cover (it was near the window) and the drain pipe has a whole in it. Overall, they damaged my property and now they want a payment for the service I haven't booked. I have only contracted for one clean and they want me to pay for two. This is OUTRAGEOUS! Do not use their services, even they seems to be cheaper than the others. Please be warned!

Good service, comes regularly, decent price, cant complain

Not sure they cleaned the windows. Couldn’t tell. They sure charged me though. And kept coming back and charging me again. I had to dispute it as I hadn’t asked them to come back. They got threatening. I had to pay in the end as it wasn’t worth being threatened over. I hope they stop threatening me now. I never wish to deal with them again.

Not actually sure they’re a window cleaning company so much a a paperwork for work not done and threaten if not paid company.

Avoid.

Reliable service, peace of mind

This is a reliable company who do an excellent job with friendly professional staff. No complaints whatsoever. Easy to pay with cash or bank transfer and in 12 months of being a customer they’ve never missed a clean. Thank you

My window cleaner stopped turning up, no reason has been given. I've since seen the same cleaner doing other properties on my street, so I'm not sure why he has stopped turning up, but he hasn't been since January. I always paid on time and never had any complaints or issues with the clean etc. I emailed a few times and am always told to contact my local franchisee by phone but I never get any answer. I'm now using another service. It's a shame because the service I did receive was good.

DO NOT RECCOMEND, BLAME YOU FOR DAMAGE THEY CAUSE AND COMMUNICATION IS HORRIFIC! We used this company for a year maybe 2. Communication was not great and they would turn up abit haphazardly but nothing we were overly concerned with. Until one day they are cleaning out windows and the man broke out window. Smashed it accidently with the side of the brush when trying to close a top floor bathroom window. He called the company immediately and they advised they would resolve the issue.
At the time we ere understanding accidents happen and I was sure the company would utilise their insurance and get it fixed. How wrong I was. after 2 days I had not heard anything from them. No acknowledgement, apology nothing. I contacted them the day after, their SLA is 24/48hrs for a reply. 72 hrs later nothing. I sent a second follow up email to chase which again took 48 hrs for a response. They advised it was being looked into. nothing more. I sent evidence of the break, explained it was dangerous as there was loose glass we would not reach but would be a major accident waiting to happen if it was to fall out. NOTHING. a week later I chased again. and 48hrs later still no response. This reflected the communication for the next month plus of trying to get this issue resolved. After numerous chases and no SLA or real complaint process provided. They first attempted to fob us off by saying the damage was already there and the guy felt intimidated by me a 5ft 3 young woman who was friendly and understanding. I sent video evidence of this. After over a month of chasing, providing quotes, photos , videos context etc. They essentially said as we couldnt prove the window was not broken before the clean (the guy said it was) that they were not willing to resolve the issue.
Their customer service is awful. Not one human to speak to over the phone, not sticking to their SLAs and then damaging our property and blaming us. Oh and they tried to come back and clean our windows after we had cancelled it.
I would not recommend to anyone. EVER worst experience of customer service, complaint management and damage resolution. If you do us them make sure you photograph your windows.

Emailed for a quote was offered a free first clean the clean was disgusting the windows were dirty and streaky they scheduled a free clean to rectify and didnt turn up emailed about it they said definitely the following week and a no show again very poor clean and unreasonable.

I asked for a free quote. Rescheduled their visit twice so I couldn't tell them what I needed exactly. Then they sent a threatening letter with a hefty bill. I would avoid at all costs

Please avoid using. Very disappointed as the cleaners damaged the conservatory guttering and left without saying anything or even telling me they had finished. Customer Services have not accepted my photographic evidence and any attempt to communicate by phone always goes to voice mail. It is a shame that customers are not trusted in a company that relies on franchise outsourcing. I would suggest more QA to ascertain the true quality of workmanship and the true professionalism of workers. This has surprised me and caused extra expense on a 3 year old conservatory.

Really reliable, efficient and hassle free service. Thanks guys!

Stay away . Trying to say i owed them money for cleans that weren't carried out. Threatening court action . Then they let it drop after I proved they we're trying to scam me . £48.75 better off.

We not book or order the company to clean our windows he came clean put slip to pay £20 came in garden without any permission and didn't clean all windows. Scamming why i need pay if they not been ordered for my address and the job not been done properly windows still dirty! Goole. UK