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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Service has been great, no issues. Would be good to know in advance which day someone is coming so we can ensure access is available

La empresa ha respondido

Valorada con 2 estrellas sobre 5

My window cleaner stopped turning up, no reason has been given. I've since seen the same cleaner doing other properties on my street, so I'm not sure why he has stopped turning up, but he hasn't been... Ver más

Valorada con 1 estrellas sobre 5

Please be careful when you are booking a one-off clean. Even though the member of their staff has confirmed in writing that it will be a one-off clean, they have cleaned my windows again, without advi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is a reliable company who do an excellent job with friendly professional staff. No complaints whatsoever. Easy to pay with cash or bank transfer and in 12 months of being a customer they’ve never... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de limpieza de ventanas

Información proporcionada por diversas fuentes externas

We have a network of local window cleaners throughout the UK. Our free cleaning promotion gives you the opportunity to try us before paying anything. We also clean gutters, conservatories, driveways and patios.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 95% de las opiniones negativas

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3,9

Todas las opiniones

(2217)

74 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Good service

Good service. Low fuss and flexible for my needs

26 de mayo de 2026
Opinión espontánea
Logotipo de Ukwindowclean

Respuesta de Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Valorada con 5 estrellas sobre 5

Great service

Great service. Hassle Free billing.

5 de mayo de 2026
Opinión espontánea
Logotipo de Ukwindowclean

Respuesta de Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Valorada con 5 estrellas sobre 5

Happy with the service and matched the…

Very happy with the service and when price increased they matched the pricing to suit local competitors

19 de mayo de 2026
Opinión espontánea
Logotipo de Ukwindowclean

Respuesta de Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Valorada con 4 estrellas sobre 5

Good service

Good service. Usually friendly. Sometimes leaves streaks but think this is due to the style of washing where cloths are not used. Otherwise it’s a great service!

19 de mayo de 2026
Opinión espontánea
Logotipo de Ukwindowclean

Respuesta de Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Valorada con 4 estrellas sobre 5

Generally good

Generally good, a little rushed and kit not great on higher velux windows

19 de febrero de 2026
Opinión espontánea
Logotipo de Ukwindowclean

Respuesta de Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Valorada con 1 estrellas sobre 5

This is a very scammy company

This is a very scammy company. Once they have you signed up, you will find it very difficult to cancel. I emailed them to cancel (because there's no online account) and they refused, not once but twice.
The first time they demanded to know why I wanted to cancel, as if it's any of their business. When I confirmed that I was cancelling, you would think that would be enough?

But no, they sent a second email, this time insisting that they couldn't do it without filling out their online form (well hidden until now). This email went to spam filter, so I didn't see it for three weeks.

Then, they started calling and threatening legal action for non-payment. It's not clear that any windows had been washed since then, but they still wanted payment.

It's a lock-in scam. Do not use this company.

12 de mayo de 2026
Opinión espontánea
Logotipo de Ukwindowclean

Respuesta de Ukwindowclean

Please contact us directly if you’d like to discuss this.

Valorada con 1 estrellas sobre 5

Broke in Unsolited and clean windows and send an Invoice

Firstly this guy took it upon himself to Clean our windows without our Consent 11th May 2026 at 2.15pm (we have NEVER had a window cleaner) and then to make it worse, he let himself into my neighbours garden, Jumped over the fence into my garden and unlocked my rear gate and had the cheek to post an Invoice throug my door for £25. this is absolutely not on and i HAVE contacted 101 about this and Ihave submitted a crime report for tresspass. i have cameras all over my house so can show them the videos.

11 de mayo de 2026
Opinión espontánea
Logotipo de Ukwindowclean

Respuesta de Ukwindowclean

Please contact us directly if you’d like to discuss this.

Valorada con 5 estrellas sobre 5

Very professional

Very professional. Gleaming windows. my property has more than average as we are listed heritage building. excellent service.

4 de mayo de 2026
Opinión espontánea
Logotipo de Ukwindowclean

Respuesta de Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Valorada con 4 estrellas sobre 5

Sparkling Clean Windows

Ive used this Company for a few years now. They come out to your convenience. The operator did a thorough clean. I would recommend them.

28 de abril de 2026
Logotipo de Ukwindowclean

Respuesta de Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Valorada con 1 estrellas sobre 5

Inept unprofessional services

This is a cowboy outfit, never answer the phone hence a face less company. Operatives who submit an invoice stating the clean was completed = corrupt! Had on numerous occasions reported their actions, I have witnessed and recorded their inept service!! Give them a ZERO!!! For everything they claim to provide!!!The absolute arrogance and stupidity of the customer service Charging me for services which did not occur . Totally inept unprofessional services applied,give this lot a wide berth!!!

9 de marzo de 2026
Opinión espontánea
Logotipo de Ukwindowclean

Respuesta de Ukwindowclean

Disappointed to read this. Please contact us if you’d like to talk it through.

Valorada con 4 estrellas sobre 5

Good service and good price the window…

Good service and good price the window cleaner turns up when they say they will and goes a great job.

27 de abril de 2026
Opinión espontánea
Logotipo de Ukwindowclean

Respuesta de Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Valorada con 4 estrellas sobre 5

Good service

Good service, time of next clean not advised so a bit unpredictable

9 de abril de 2026
Opinión espontánea
Logotipo de Ukwindowclean

Respuesta de Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Valorada con 5 estrellas sobre 5

Excellent

Excellent, friendly & reliable service

2 de abril de 2026
Opinión espontánea
Logotipo de Ukwindowclean

Respuesta de Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Valorada con 5 estrellas sobre 5

Regular monthly cleaning of windows

Regular monthly cleaning of windows, frames and doors helps keep my house looking good on the outside.

10 de abril de 2026
Opinión espontánea
Logotipo de Ukwindowclean

Respuesta de Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Valorada con 5 estrellas sobre 5

They do the job

There's never any problems with this company. They do the job and don't disturb you unless you want them to. Excellent service.

10 de febrero de 2026
Opinión espontánea
Logotipo de Ukwindowclean

Respuesta de Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Valorada con 1 estrellas sobre 5

Avoid!

Similar story to below reviews, were a good company but now terrible, poor quality cleaning and chasing for money that is not owed. I pause my cleans over winter and a clean was done after I paused, contacted uk window clean and was assured that the charge for this clean would be removed from my account. Now trying to cancel as recent cleans have been rubbish, leaving windows looking worse than before the 'clean' and they are claiming to still be owed the money from last year. Contact number doesn't work and emails get you nowhere, the replies have no relevance at all to what you are asking they're just cut and paste jobs. Haven't yet had the legal threats the below reviewers have had but suspect that'll be the next thing. Avoid - not worth the hassle.

7 de abril de 2026
Opinión espontánea
Logotipo de Ukwindowclean

Respuesta de Ukwindowclean

Hopefully we can resolve this, in the meantime we sincerely apologise for the frustration.

Valorada con 1 estrellas sobre 5

They used to be really good. Now shambolic.

They used to be really good. Reliable and professional. However the latest attmpt was shambolic. 6 times failed to show when being told they would. Anyway the last time, end of February guy turns up. Terrible work. Literally wet the windows in super quick time and gone. Said we would be cancelling.
Bank transfer payment went through 3rd March.

Today got an email saying the following:

"We have still not received payment after several reminders. This leaves us with no choice but to pass this to a third party specialist debt collection agent. The next step being Court action.

Extra charges may apply if this matter is escalated and your credit file may be affected"

Whole load of waffle after that.

I replied to them saying it was paid 3rd March and I expect an apology asap.

Shame they are so unprofessional now as they used to be good.

I have made sure they know by email that I never want to see them at my home again.

17 de marzo de 2026
Opinión espontánea
Logotipo de Ukwindowclean

Respuesta de Ukwindowclean

We sincerely apologise for the frustration.

Valorada con 5 estrellas sobre 5

Excellent cleaning and regular…

Excellent cleaning and regular attendance without needing to be present, also dealing with a difficult side gate, highly recommended!

2 de marzo de 2026
Opinión espontánea
Logotipo de Ukwindowclean

Respuesta de Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Valorada con 1 estrellas sobre 5

Warning

Warning: I received months of threatening texts demanding payment but giving no amount or reason. All texts included a short url link to UK Window Clean. The messages came from multiple unregistered mobile numbers. The types of legal threats didn’t match real UK legal procedures. After a break, I got a new message today with a short url link to ‘UK Window Clean’. claiming to miss my business and requesting I click a link in the message. I cancelled them after poor service, and only then did the threats start. My bill was fully paid and I have the bank statements to prove it.

17 de febrero de 2026
Opinión espontánea
Logotipo de Ukwindowclean

Respuesta de Ukwindowclean

We sincerely apologise if a payment reconciliation has been mistaken.

Valorada con 4 estrellas sobre 5

The cleaning is good

The cleaning is good, but on a couple of occasions the cleaners haven’t turned up for days and I’ve had to keep chasing.

22 de enero de 2026
Opinión espontánea
Logotipo de Ukwindowclean

Respuesta de Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

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