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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I 'm using the updrafplus premium plugin since 10 years and I'm currently installing it in every WP website I create for my company and my customers. Backups are comfortable and migration is smooth ;... Ver más

Valorada con 5 estrellas sobre 5

We have been using UpdraftPlus since 2016, to backup, migrate, and restore our client sites. While no plugin is perfect, it's a lot better than other backup solutions. UpdraftPlus has been an invaluab... Ver más

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Valorada con 5 estrellas sobre 5

Been using Updraft for 3 years now. A great app, especially for migration purposes. Back-ups are a breeze to configure and we use Dropbox («Plus» account) for storage and it works seamlessly. And the... Ver más

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Valorada con 5 estrellas sobre 5

I've never had to look at another website backup plugin after having come across Updraft. It has everything you'd need: easy backups to different types of backup options like GDrive, FTP servers, Dr... Ver más

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4,8

Excelente

TrustScore: 5 sobre 5

130 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Yep.

No idea if it's the best but it's pretty good.

19 de febrero de 2026
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Respuesta de UpdraftPlus

We’ll happily take “pretty good” and we’ll keep working hard to turn that into “definitely the best” someday 😉

And if you ever need more info, tips, or support, we’re always here to help. Thanks for the review!

Valorada con 5 estrellas sobre 5

Great WordPress extension and awesome suport

Been using Updraft for 3 years now. A great app, especially for migration purposes. Back-ups are a breeze to configure and we use Dropbox («Plus» account) for storage and it works seamlessly. And the support is awesome (fast and reliable). Thanks Nick for the great service.

11 de febrero de 2026
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Respuesta de UpdraftPlus

Thanks so much for the lovely review! And for sticking with us for 3 years! 🙌
We’ll be sure to pass the shoutout on to Nick! 😊

Valorada con 5 estrellas sobre 5

Works well, storage expensive

Works very well once you understandall the settings. It was a bit confusing to set up linking with other sites. Extra storage is expensive so set back up copies low to not have storage issues.

7 de febrero de 2026
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Respuesta de UpdraftPlus

Thanks for your review, and we’re glad to hear UpdraftPlus is working well overall!

We’d love to help clarify what’s going on with your storage, as it can be a bit confusing at first. The backup retention limit (how many backups to keep) and your storage space limit (how much total space you have) are separate settings.

For example, if your retention limit is set to keep 5 backups, UpdraftPlus will only delete older backups once there are 5 backups stored. But if your total storage fills up after just 2 or 3 large backups, the plugin won’t delete anything yet, because it hasn’t hit the 5-backup threshold. That’s why you’ll get a message about being over your quota, even though old backups haven’t been removed yet.

To resolve this, you can either:

1. Increase your storage space to hold more backups, or

2. Reduce your retention limit to keep fewer backups.

Once the number of stored backups reaches the retention limit, UpdraftPlus will automatically delete the oldest one to make room for the next.

The emails aren't intended to be a sales pitch; it’s just a friendly automated reminder to let you know you’re running low on space, in case you’d like to take action.

One of the nice things about UpdraftVault is that it allows a little buffer, so even if you go slightly over your quota (like how yours was at 103%), your backups won’t stop immediately. It gives you a bit of flexibility to sort things out without stress.

If you’d like help adjusting your settings, feel free to reach out to our support team:

Free users: https://wordpress.org/support/plugin/updraftplus/
Premium users: https://teamupdraft.com/support/premium-support-form/

Thanks again for your review and support! 😊

Valorada con 5 estrellas sobre 5

Updraft & Team Updraft is the best!

The level of customer service at UpdraftPlus is beyond amazing, and to be honest, quite rare in today's world. Nick was an absolute legend. If you need anything about migrating / cloning / backups, look no further. This plugin and this team will ENSURE you get more than your money's worth, even when everyone's lost hope. They are the best, and I will keep supporting them for as long as I have a website up & running. Thanks so much Nick, and all the team at Updraft. 10 stars.

30 de enero de 2026
Opinión espontánea
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Respuesta de UpdraftPlus

Thank you so much for the incredible review! 🌟

We're so glad to hear that you've had such a great experience with both the plugin and our support team. We'll be sure to pass your kind words on to Nick.

All the best!

Valorada con 5 estrellas sobre 5

Amazing customer service!

Just started using their product - I was blown away by the incredible customer service. I mistakenly purchased the wrong option because I hadn’t properly read all the info - and they even volunteered that I could refund the purchase & suggested the best solution. Can’t fault them - amazing company and will definitely stick with their products in the future.

28 de enero de 2026
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Respuesta de UpdraftPlus

Thank you so much for the lovely review!
We’re really glad we could help you find the right solution, it means a lot to hear that our support made a difference. We’re happy to have you with us!

Valorada con 5 estrellas sobre 5

Exceptional Plugin with Outstanding Support - 9 Years and Counting

We have been UpdraftPlus Premium subscribers since 2016, and it was one of the first premium plugins we ever invested in. Remarkably, it's the only premium plugin that has remained in our toolkit for this long – and for good reason.

UpdraftPlus provides essential functionality. What truly sets it apart is how strategically it has evolved over the years, consistently staying ahead of WordPress backup needs while maintaining reliability and ease of use.

However, what makes UpdraftPlus truly exceptional is their customer service. It's not just good – it's outstanding. Whenever we've needed support, their team has been responsive, knowledgeable, and genuinely helpful.

If you're looking for a reliable, professional-grade backup solution with a team that truly stands behind their product, UpdraftPlus Premium is the right choice. Nine years later, we're still loyal customers – that speaks volumes.

Highly recommended.

8 de diciembre de 2025
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Respuesta de UpdraftPlus

Thank you so much for this incredible review! 🙌
It honestly means the world to us to hear that UpdraftPlus has been a part of your toolkit for nine years. We’ve always aimed to build something reliable and genuinely helpful, so knowing that it's made a real difference for you (and that our support team has had your back along the way) makes us really proud.

Thanks again for your loyalty and kind words, we’ll keep doing our best to earn them!

Valorada con 5 estrellas sobre 5

Essential & best plugin for Wordpress

I'm a bit late in leaving this reply, I started using UpdraftPlus in 2013 when it was first launched, I'm a paying customer ever since (12 years as I type this!)

I'd honestly say it's business-life-changing, I almost use this daily for migrating staging to live sites, cloning and of course leaving it to do daily or in some cases hourly backups to cloud storage.

A bit like a family member or partner, I forget how I rely so much on this reliable and essential service.

If you're thinking of buying, don't hesitate - it will feel like a life-saver when you need to restore a site which if lost due to various reasons this takes the stress out of it all.

21 de noviembre de 2025
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Respuesta de UpdraftPlus

Wow, thank you so much for this beautiful review, and for being with us since 2013! 💙

We’re genuinely touched by your words. And honestly, many of us on the team feel the same way. We use UpdraftPlus on our own sites too, and it’s easy to forget just how often it quietly saves the day.

It means the world to hear that it’s been a business-life-changing tool for you. Thanks again for sticking with us for over a decade, we’re so grateful to have you as part of the UpdraftPlus fam.

Valorada con 5 estrellas sobre 5

Best Wordpress Backup Software, period.

UpdraftPlus is an indispensable tool for any WordPress user, and having used their products for over eight years, it has proven to be a solid, reliable, and well-supported solution throughout. The plugin is exceptionally fast at creating backups, streamlining the process so that you don’t have to worry about losing your valuable website data. Its consistent performance and robust functionality have saved many users, including myself, countless times from potential disasters.
The user-friendly interface and comprehensive support make it accessible for users of all levels, providing peace of mind with automatic backups and easy restoration options. Whether you are a casual blogger or managing a business website, UpdraftPlus is a must-have in your WordPress software arsenal, ensuring your site’s safety without compromise. Without a doubt, this tool stands out as a cornerstone for website security and maintenance.

13 de noviembre de 2025
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Respuesta de UpdraftPlus

Thank you so much for this incredible review! 🌟
We’re truly honoured to have earned your trust over the past eight years. It means a lot to hear that.

Knowing it’s made a difference gives us even more motivation to keep improving.

Thanks again for the kind words and ongoing support! 🙏

Valorada con 5 estrellas sobre 5

Quick Smart Support

After struggling to solve a problem - self inflicted) I had to give up and go to sleep. I had the last "smart thought" for the day - lets leave a message for the Helpdesk - maybe they will magically solve it by morning. . .
Guess what? Woke up and the email was there - "Problem Solved!" that is just like 6 hours later!

13 de septiembre de 2025
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Respuesta de UpdraftPlus

Thank you so much for the lovely review! 😊
We’re so glad our support team could help and even more glad you woke up to a solved problem!
We’re always here when you need us.

Valorada con 5 estrellas sobre 5

Very simple to use

The process of restoring a website is very simple and intuitive, even for a beginner. In a few minutes I managed to restore my website as it was, thank you so much for creating such a valuable tool!

1 de septiembre de 2025
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Respuesta de UpdraftPlus

Thank you so much for your kind review!
That’s exactly why we created UpdraftPlus. To make backups and restores simple, even for beginners.
So it means a lot to hear it’s doing exactly that. We’re so glad it helped you!

Valorada con 5 estrellas sobre 5

Sehr gute Software

Sehr gute Software, läuft zuverlässig und ist einfach zu konfigurieren. Zu Empfehlen!!

7 de agosto de 2025
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Vielen lieben Dank für die tolle Bewertung!

Valorada con 5 estrellas sobre 5

Been a year-long customer and i am very…

Been a year-long customer and i am very satisfied with the product and especially the support. I had some problems with renewals because the VAT was added even though i had my VAT ID entered. Everything was solved in just one day!

24 de abril de 2025
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Respuesta de UpdraftPlus

Thanks so much for the awesome review! We’re really happy to hear you’ve been enjoying the product and that our support team could help sort everything out quickly for you. We’re always here if you need anything. All the best

Valorada con 5 estrellas sobre 5

Solid customer service

Solid customer service, and product that with very few exceptions "just works." Gives me a lot of peace of mind and allows me to serve my web design clients well.

18 de abril de 2025
Opinión espontánea
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Respuesta de UpdraftPlus

Thank you so much for your kind words! 😊 It's great to know it's working smoothly for you, and we’re always here if you need a hand with anything. Thanks again for the support!

Valorada con 5 estrellas sobre 5

I was having issues with understanding…

I was having issues with understanding how to implement a pro copy of Updraft. A quick ticket to their support had a fast response and they really could not have been any more helpfull. Even though the problem was with me and not their software, they kept helping until the issue was resolved.

Their support is the best I have experienced to date. I am soo happy with the product and very sattisfied with the support when needed. This is a great company :)

1 de abril de 2025
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Respuesta de UpdraftPlus

Thank you so much for your kind words and lovely review! 😊 We’re really glad to hear that our support team could help you get everything sorted. We’re always happy to assist and make sure you’re up and running smoothly. All the best!

Valorada con 5 estrellas sobre 5

A great example of customer service

A great example of customer service! Thanks to Vanessa, I am happy and my client is happy. Vanessa at UpDraft went above and beyond the SLA and that expected. I couldn't be more grateful and thankful for the knowledge and expertise that Vanessa had and used to solve the issues I experienced. I would definitely recommend UpDraft as a product and they back it up with wonderful CS Staff. Thanks again!

30 de marzo de 2025
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Respuesta de UpdraftPlus

Hi Richard, thank you so much for your kind words and wonderful feedback! We're so glad to hear that Vanessa was able to go above and beyond to support you and your client. Providing helpful, expert support is something we take great pride in, and it's fantastic to know it made a difference.

We’ll be sure to pass your message along to Vanessa—your appreciation will mean the world to her.

All the best!

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