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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

There was an internal issue with confirmation of my ordering process. A quick chat with Kelvin and Bruce and they resolved it quickly while keeping the lines of communication open so that I could mon... Ver más

Valorada con 5 estrellas sobre 5

had a small change to an existing order with Uplift which had not shipped yet. Bruce promptly hopped on the chat and helped resolve my changes quickly and with the utmost care and accuracy. A welcome... Ver más

Valorada con 5 estrellas sobre 5

I had an amazing customer service experience with UPLIFT Desk! My brand new chair arrived with a minor fabric issue on the cushion. I reached out via live chat and was connected with Luca Marzari. L... Ver más

Valorada con 5 estrellas sobre 5

Uplift Desk Customer Success Team Lead Luca Marzari is truly exceptional. I placed an order over the weekend, and he went above and beyond to help me make custom changes. His flexible, nimble, and pos... Ver más

Información sobre la empresa

  1. Electrónica y tecnología

Escrito por la empresa

UPLIFT Desk is an Austin-based office furniture company that offers hundreds of products and free space planning services. Whether you're looking for a desk for your home office or 100 desks for your new corporate office, we've got you covered. Awarded the Best Standing Desk 5 years in a row by Wirecutter!


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

231 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Best customer support I've experienced in a while

My large desktop had some cosmetic damage that happened in transit. I reached out to Uplift to resolve and received a prompt response representative Jeremy Laurel. He provided outstanding customer service with the utmost professionalism and resolved my issue quickly. I'm quite impressed with Uplift and and their customer-centric support. I will certainly buy any future desks and office furniture from Uplift after this stellar customer treatment. I will also share my positive experience with others who are looking for a desk.

12 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Jeremy Laurel provided excellent customer service in getting my replacement cable after I submitted a warranty replacement. Personable, polite, and knowledgeable. 10/10.

I’m loving the desk so far and look forward to using the standing function once the cable comes in.

18 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

UPLIFT Desk stands behind their product

Purchased an UPLIFT desk a couple of months ago and just noticed a very deep, long fissure in the solid wood desktop. Not sure if it was delivered that way, or developed since we got it, but I sent photos and contacted customer service, where Jeremy got back to me the same day saying they’d replace the desktop by the end of the week! I was relieved because the desk was expensive and the crack was an eyesore and a nuisance. So thanks to Jeremy and the company for standing behind their product and providing great customer service!

14 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality Office Furniture with Great Customer Support

I've purchased several items from UPLIFT Desk over the years. Their product quality is great and their customer service is top notch! I had an issue with the hydraulic lift on one side of my desk a while back and they sent out a replacement promptly. Most recently I worked with "Fantasia Banks" on an order and she was such a pleasure to speak with. I highly recommend UPLIFT Desk if you want quality office furniture with great customer support.

8 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic customer service

I have multiple products from Uplift Desk and recently one of my chairs broke. I called and spoke to Fantasia and she was fantastic. Quickly addressed my issue and connected me with the warranty team. My replacement chair is already on the way!

7 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer support

Customer support representative Fantasia was fantastic. Quick responses and excellent communication helped resolve my issues. Thanks.

1 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing Customer Service

I worked with Sean Arguera over the course of nearly 2 months to resolve issues I had with interoperability of multiple products. While one, a standing desk converter, ended up not working out for me, Sean and the warranty team worked HARD to make this right, sending replacements to resolve any potential product issues and taking care of me as a customer when the product eventually didn't fit my setup. Uplift has consistently provided the best customer service I've experienced across any product company over the years.

26 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

My rep

My rep, John Buseman, made sure that the delivery was timed right to arrive at my son's new apartment not too early, not too late, Bravo!!

24 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Help with

Jeremy helped me out with getting a new part sent over that I had originally forgotten to order. He also helped with a small issue I had with one of the accessories I ordered. Big fan - thank you for the help!

23 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awesome customer service

Accidentally ordered the wrong feet size for my desk base. Reached out to customer service and within minutes, Britney Pete was able to fix my order! So far so good, will update when I have had a chance to use the frame!

18 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy To Work With

We bought 3 desks for our office and it was fairly pain free. There was a little bit of damage on one of the desk tops when it arrived. We were able to get a replacement quickly (we could have gotten a credit or free gift instead, as the damage didn't render the desktop completely unusable, but it was enough that we just opted for the replacement). There was also some issue with the legs (one of the desks we purchased was an L-shapped standing desk and we were sent feet for a standard desk). When we realized we were missing parts/had gotten the wrong parts, UpLift and more specifically Fantasia were awesome to work with to get the issue sorted out. Incredibly professional, courteous, and apologetic, the issue was resolved within a few days.

5 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I want to thank Bney for the great…

I want to thank Bney for the great customer service! She was patient with me and resolved my issue. As they say in IT, it was a user issue. Bney walked me through the process. Great job Bney!

16 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Uplifting Customer Service

I had the pleasure of working with Fantasia from Uplift, and her customer service was outstanding! She was incredibly patient, attentive, and thorough in addressing all of my concerns. Fantasia went above and beyond to ensure my experience was smooth and positive. Her professionalism and friendly demeanor made all the difference.

24 de agosto de 2024
Opinión espontánea

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