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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

There was an internal issue with confirmation of my ordering process. A quick chat with Kelvin and Bruce and they resolved it quickly while keeping the lines of communication open so that I could mon... Ver más

Valorada con 5 estrellas sobre 5

had a small change to an existing order with Uplift which had not shipped yet. Bruce promptly hopped on the chat and helped resolve my changes quickly and with the utmost care and accuracy. A welcome... Ver más

Valorada con 5 estrellas sobre 5

I had an amazing customer service experience with UPLIFT Desk! My brand new chair arrived with a minor fabric issue on the cushion. I reached out via live chat and was connected with Luca Marzari. L... Ver más

Valorada con 5 estrellas sobre 5

Uplift Desk Customer Success Team Lead Luca Marzari is truly exceptional. I placed an order over the weekend, and he went above and beyond to help me make custom changes. His flexible, nimble, and pos... Ver más

Información sobre la empresa

  1. Electrónica y tecnología

Escrito por la empresa

UPLIFT Desk is an Austin-based office furniture company that offers hundreds of products and free space planning services. Whether you're looking for a desk for your home office or 100 desks for your new corporate office, we've got you covered. Awarded the Best Standing Desk 5 years in a row by Wirecutter!


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

231 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great customer service.

Recently switched monitors and my monitor arm broke. Sent an email to customer service and got a real response from a real person with real help. It was amazing.

After exchanging some emails with Chandler, I got a replacement at a discount since I was under warranty.

I wish more companies had real people who are familiar with the products they sell doing customer service. It makes a huge difference.

Awesome job.

6 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Update to sit stand

I called in because I wanted to convert my existing desk to a standing desk. I previously purchased the static height legs and frame and have been using it with my desk top for several years.I wanted to switch the legs out to the motorized sit-stand legs and could find an option on the website to buy just that. The support rep Jeremy Laurel advised me over the phone, and then via email, his support was great. I’ve just assembled it and am very happy. Thanks

19 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Shoutout to Kris R.!

Kris was great at helping troubleshoot after a personal error on our order -- thank you for your swift and clear communication, Kris!

4 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service!

My desktop arrived slightly damaged. After contacting UPLIFT's customer support, Kris helped me and the issue was handled quickly and effortlessly. Excellent service (and a beautiful desk!)

29 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delivery Question

I called in to Uplift's customer support as desk we ordered was returned for damage. I spoke with Akilah Hicks and was quickly informed of the status. All of my questions were answered in less than five minutes.

27 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Was grateful to have Bney handle my…

Was grateful to have Bney handle my issues on two separate occasions and my situation was handled with exceptional care and concern for customer satisfaction. Very happy with the experiences

28 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Uplift Desks and the customer service received

Spoke online with Bney Pete and she was great. The customer service was beyond my expectations and I am very happy with the outcome. I highly recommend Uplift Desks, they are a great product and the customer service is beyond any other out there!

27 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service

Kris R. was so helpful at helping me order two desks and set a custom shipping date. The customer service at Uplift is amazing, and I can't wait to use our new desks!

26 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

great experience

The website is very easy to use and I love how much you can customize the desk. The desk is very high quality and looks beautiful! I had a question and Danielle with customer service was quick to respond and was thorough and kind in answering my questions and helping me.

21 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Customer Service

Had great customer service from Jeremy L. My tabletop unfortunately got damaged on the way, but Jeremy was able to get it taken care very quickly. Thank you!

19 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

This is my second order with Uplift…

This is my second order with Uplift Desks in the last four years, so as a repeat customer, and I am always impressed by the order process, item quality, durability, and impeccable visual appeal! The 15-year warranty is no joke and makes me very grateful that I chose Uplift for my standing desk purchases! Their customer service is second to none - helpful, caring, and always looking to ensure their products are delivering the high caliber results they strive to provide. Couldn’t be disappointed even if I wanted to be, so thank you again and I look forward to being a lifelong, repeat customer!

20 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Jamie provided professional, friendly and expeditious service. Looking forward to trying out our new ergonomic gear in the office!

20 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer Service was great

We reached out to uplift customer service for a small issue with our desk and Brennan was able to resolve it and we are happy with the response and service we received from him. Uplift has quality products with great costumer service!

20 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service! Shoutout to Danielle B. for all the help to figure out what I needed! Super excited to use my new UPLIFT desk!

19 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jamie was super helpful!

Jamie was super helpful, very efficient and kind to boot! They made my experience very smooth and answered all questions in a timely manner! Will definitely refer and reach out again as needed!

19 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product and fantastic service

Great product and fantastic customer service. Just bought a second uplift desk for our household. Contacted customer service about a question we had, and received very timely and professional help from Jamie that made our purchasing experience smooth and easy. Thanks Jamie!

17 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Service

I highly recommend Uplift—quality products and excellent customer service. I recently worked with both Chandler H. (8/13) and Jeremy L. (8/17)—both were outstanding! Polite, professional, and extremely helpful. Thanks again to both of them for their assistance.

17 de agosto de 2024
Opinión espontánea

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