There was an internal issue with confirmation of my ordering process. A quick chat with Kelvin and Bruce and they resolved it quickly while keeping the lines of communication open so that I could mon... Ver más
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Consulta las opiniones de los clientes
had a small change to an existing order with Uplift which had not shipped yet. Bruce promptly hopped on the chat and helped resolve my changes quickly and with the utmost care and accuracy. A welcome... Ver más
I had an amazing customer service experience with UPLIFT Desk! My brand new chair arrived with a minor fabric issue on the cushion. I reached out via live chat and was connected with Luca Marzari. L... Ver más
Uplift Desk Customer Success Team Lead Luca Marzari is truly exceptional. I placed an order over the weekend, and he went above and beyond to help me make custom changes. His flexible, nimble, and pos... Ver más
Información sobre la empresa
Escrito por la empresa
UPLIFT Desk is an Austin-based office furniture company that offers hundreds of products and free space planning services. Whether you're looking for a desk for your home office or 100 desks for your new corporate office, we've got you covered. Awarded the Best Standing Desk 5 years in a row by Wirecutter!
Información de contacto
1848 Ferguson Ln, 78754, Austin, Estados Unidos
- 1-800-349-3839
- info@upliftdesk.com
- upliftdesk.com
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Ashley P fantastic customer service
Ashley P provided fantastic white glove customer service helping me build my desk and ensuring I had the appropriate accessories. Made it quick and easy to work with. Thanks again.
Amazing customer service
Amazing customer service! Recently purchased an L-Shape desks and 6-monitor arm. Truly thankful for Jamie Caudle’s help as I had a number of technical questions which required specific specs and measurements. Jamie was so detailed, efficient and responsive that it truly made what can be a cumbersome process seamless. Additionally, Jamie provided a quote and delivery timeline within minutes. Thank you Jamie, so appreciative of your service!!!
Jamie was super helpful in my special…
Jamie was super helpful in my special request to pay with multiple pre paid cards. He even got me more of a discount!
Getting replacement parts and some extra accessories
I absolutely love this desk. When I noticed a few parts missing, Anthony did a wonderful job of getting the ball rolling to get replacements - even offering to help with another order I was going to place, he got Kelly involved to help and they both did an absolutely fabulous job of helping me get everything I needed - especially with a custom quote! These guys I definitely recommend, and I look forward to potentially more accessories and hopefully converting friends to fellow UPLIFT owners.
Natalie was fantastic!
Natalie was fantastic!! She helped me address my issue quickly over the phone and was super timely in her follow-up email responses. I really appreciated that she went above and beyond to help me get a replacement lamp, given that it was my primary light for work! Thanks so much, Natalie!
Happy Customer
I worked with Kelly in Sales who was very helpful and quick to respond to my inquiry. I also used the Chat a couple times (once before and once after purchase) and chatted with Jamie both times. Jamie was very helpful and knowledgeable.
The desk shipped quickly and arrived just 4 days later!
Making Lemonade
Ashley P. made it super easy getting a discount on a frame I wanted after my husband found himself with an extra desk top due to cosmetic defects from shipping. She made it a straightforward process and I am looking forward to upgrading my home office setup!
Worked with Anthony to resolve an issue…
Worked with Anthony to resolve an issue I had with a defective monitor arm. He was easy to speak with and fixed my problem in no time. Would highly recommend.
Really quick turn around and excellent…
Really quick turn around and excellent communication!
Great service
I had a small bit of cosmetic damage on one of the desktops in my recent order (presumably from shipping) and was unsure if anything could be done to rectify it. Very quickly after submitting a request through the website, Akilah H. responded (on a Saturday, no less!) and was able to present me a variety of options and within hours a replacement desktop order was entered for me. The process could not have been easier!
Danielle was awesome!
I worked with Danielle and she was great! She answered all of my questions quickly and was very knowledgeable.
Quality and great customer care …
The entire UpLift Desk ordering experience was terrific. Shipping was quick and everything arrived in great condition. There were so many things to choose from that. I missed one of the free opportunities for a desk lamp. I want to thank Brennan for quickly responding to my email asking if I could still get the lamp. After clarifying the shipping address it’s on its way. The quality of the product seems very good. I would recommend to others to consider an UpLift desk.
Great service & communication from Mr
Great service & communication from Mr. Jamie Caudle...we had a small snafu in shipping (likely fedex damaged the desktop) and Jamie got me squared away. Many thanks!
Ira Curl
Excellent Support
John provided excellent support on both answering all my questions were answered and helping me complete my order. Highly recommend!
Uplift Standing Desk Purchase Experience
Danielle B was a great help in guiding me to choose an Uplift Desk. Not only did she explain what sets Uplift apart from the competitors I mentioned, but she was prompt in responding to my all my questions. Excellent customer support is one of the biggest reasons to go with Uplift!
Sean was so understanding
Sean was so understanding, kind and helpful! My issue was resolved quickly, and his followup was timely and thorough! Thanks, Sean!!!!
Super helpful support!
Reached out to support about a purchasing decision and was connected with Natalie. She was able to clear up some confusion that I had and helped me set up the purchase.
Had an issue with a new monitor stand…
Had an issue with a new monitor stand not including the wiring adaptor.
Sean Arguera was a fantastic resource, resolved the issue in 10mins and the adaptor is on its way.
Excellent service
Chris B
Uplift desk has a first-rate product
Uplift desk has a first-rate product. This is my second Uplift desk as we love the first one so much. Sales representative Kelly helped me find exactly what I need and made the quote and order process seamless. Highly recommend.
Great customer service!
I bought different items from Uplift like desks and chairs. In my last order, there was a damaged part. It wasn't Uplift's fault because a chair came from a different company, and Uplift was only a middleman. But they fixed the problem fast. Big thanks to Jeremy Laurel for helping out!
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