I have been using the app for a while, and now that I have tried to redeem cash back they have suspended my account and are refusing to help. I have sent emails and done chats and this is truly a terr... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Started out alright, entered the location where I filled up, got a refund in hours ! Then they started screwing me, got the fuel, submitted my purchase, this company kept me waiting almost a week,then... Ver más
All my UPSIDE BALANCE DISAPPERED ONE MORNING. no way of talking to a live representative. Someone SUPPOSEDLY logged into my account withdrew funds . Customer Reprenrltative via email after 3 day... Ver más
Horrible app! Nothing but problems from the beginning. When I was finally able to find how to reach them-which was difficult-they "supposedly" credited my account for the money I WASN'T getting from t... Ver más
Información sobre la empresa
Escrito por la empresa
Upside provides a marketing platform (similar to Facebook ads or Google AdWords) to retailers. Through the power of OpenBanking, we are helping our customers to effortlessly save money. The platform, in turn, enable retailers to reach new and infrequent customers, to hyper-personalise cashback offers.
Información de contacto
71-75 Shelton Street, WC2H 9JQ, London, Reino Unido
- talktous@upsidesaving.com
- upsidesaving.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
You never receive the offer when you…
You never receive the offer when you get gas. Or the transaction didn’t go thru. My last offer said .26 off a gallon and I got .10cents no one to ask. Seems like a waste of time
STA AWAY..... CRAP
This app was CRAP! I got the app downloaded. Went to the gas station they told me to, got the promo code....not once but 4 times. It would NEVER let me add my credit card. There's even a place to take a picture of it. Ask a friend and my son to try, still NO LUCK. Keep your penny a gallon rebate, you're more trouble than you're worth!!!!
I created an account yesterday with the…
I created an account yesterday with the upside app ,
went to the assigned gas station, I should have known,
never trust voice actors , they never reveal their identity, I never got rewarded for my first fill up. all they want is your payment method.
Very disappointing using Downside app
Can you get money back using this app . . . yes
Then why the low rating, because you as the user have to do all the work. Over 50% of the time, I have to come back and provide information to Upside to get my money. Always an excuse, they'll say it is the vendor, or still need a copy of the receipt. Even told me that my receipt was not good because did not show the last 4 digits of the card, but then approved the same purchase 4 days later. Not sure the $1 here and there is worth my time to prove them that their app and vendors stink. Should change name to Downside.
BAIT AND SWITCH. DONT TRUST
This is a bait and switch..they offer you one refund then give you another. They offered me 25c a gal then paid me 15c. All they would say is the offer wasn't available when I made the purchase. But that's not what the app said. Anyways I'm deleting this crap and going to qt from now on.
Horrible company to have to deal with…
Horrible company to have to deal with they don’t have phone number just a damnd computer response.
I was buying gas thought I would buy a stereo from Amazon when I get enough had $151 until I woke up with an email saying enjoy your ace hardware gift card.
Well reported to upside that I didn’t authorize them to cash out to ace hardware.
Don’t trust this company there isn’t enough savings to begin with and you can’t get hold of a real person for help.
False advertising
I claimed an offer 60/gallon 3 times and then gave me $6.25 for them 3 times I don't even want that I'm deleting somebody should sue them for false advertising and no help
New phone and savings disappeared
I’ve spent almost a month trying to get the money I earned back. When I got a new phone, the money I had saved was gone. I got emails from the company responding to my issue but apparently they don’t have access to my account at their end. They wanted me to find emails from them or where I had sent referrals (I never did). They seem to close out the ticket if you don’t respond within a few days as resolved, it seems. I finally deleted their app. You may have better luck.
The price of gas on the app isn't close…
The price of gas on the app isn't close to the pump price at the station.upside gave a price of 3.93 but the stations pump price was 4.65.cant trust the app to find the best price or even the correct price
This app is a rip off most of the time…
This app is a rip off most of the time they say my receipts are processing turn around and say they’re expired. I would not recommend for anybody to get this app. I’m fixing to do away with it. I drive for a living. I’m a delivery driver get gas every day if not every other day, or maybe four or five times so I would not recommend this app to anybody that I have on record
Terrible Can’t even get cash balance…
Terrible Can’t even get cash balance back Deleted it!!!
More and more offers expire
More and more offers expire. What I find most interesting is no feedback from Upside on any of these complaints or positive feedbacks. That only proves to me that they could care less about the users.
My wife has this
My wife has this. It's basically screwed her out of everything. Thought I'd see for myself. Claimed a offer for $.45 back a gallon. Soon as I checked the app, their processing $.04 a gallon. If this is true, lawsuit for false advertising. Contact a firm before I even done it. We'll see.
This app is trash
This app is trash. I had accumulated $30 or so in my account, one day it vanished. Contacted the company, did everything they said, no $ returned. Opened new account, had $7 next day opened app, now it's gone. Again contacted company, no resolution. I'm only out rebate dollars so really no big deal but I've stopped using any of the companies that subscribe to the app for reimbursement and deleted the app. Told everyone I know to cash out and delete
You at on your Owen!
No - absolutely no avenue to contact customer service. I have been cheated out of cash back and even bonuses and have no way to even ask anyone questions, let alone get any assistance.
Upside is a waste of time
Upside is a waste of time . no cash back . they just want your credit card and personal info.
SCAM cashback w/ undisclosed fine prints to deny
AVOID: SCAM cashback & referrals. Undisclosed hidden criteria to deny/blocks upon redeeming cashback are placed which allows company to mine more data.
FALSE promise of future cashback (lower price) by paying HIGHER gas prices upfront ON selective gas stations vs. costco or sams.
SKIP and stick to upfront prices, these cashback have MANY hidden rules/changes. Often deny and/or blocking accounts including not honoring referrals.
== Undisclosed criteria upon CASHBACK redeem ==
your phone ID or your PayPal and this has resulted in a hold on your account.
Any pending transactions and cash-out requests will not be processed until the hold has been removed from your account.
Can you let us know if any of the following apply to your account:
Created more than one account
Created more than one account and used referral code from previous account
Share phone with family member
Share PayPal with family member
==============================
Email only stated the following criteria, the other was disclosure after the fact. Telling family/friends to not use my referral and delete the app now. Paid for higher gas prices and waste of time instead of going to costco or sams.
======= EMAIL for referral ONLY stated ===
Earning potential upgraded:
$20 for every referral
Share Upside Expires in 3 weeks
Knowledge is power money. Let your circle know about Upside.
For a limited time, you’ll earn $20 for every person you refer to Upside. Referrals must successfully earn cash back on a purchase of $10 or more for you to get the bonus.
Valid 6/8/24 through 7/6/24. Share Upside
This bonus only applies to new users who use your code between 6/8/24 and 7/6/24. Referrals must earn cash back on a purchase of $10 or more.
Referrals must both claim your code and transact during the validity period. The $20 bonus will be added directly to your Upside account.
=========================
2 times in a row at same 7-11 in…
2 times in a row at same 7-11 in gainesville virginia app had one price and station had higher price...should have gone to station nearer with NO app...cheaper both times...
1 plus 1 equals 2
What other words are there to pronounce besides great and amazing! You literally spend money on fuel and food and build up money on the back end and save for the future run in! We don’t have to go through college to be a rocket scientist to comprehend this. Download the app expeditiously.
It's a ripoff. Tried to cash out the system stole my funds!
Have a real CS department not a fake BOT?? I attempted to cash out and my money disappeared while I was in the middle of the action. No validation of what happened no CS to email or call. Should be an investigation by Better Business.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








