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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

The prices are cheap easy to navigate Some vape taste old and off on new products strange also says £30 spent free shipping always get charged £4.99 next day delivery doesn’t shows free shipping onl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Placed my first order in December, everything was great, received within few days. Placed another one last week and spend £190. Few days later received an email requesting my photo ID and proof of add... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Would highly recommend vape gala for all your vaping needs! The devices are fabulous and great tasting. Customer service is exceptional especially after one device had arrived damaged, the res... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered some Vapes, got delivered on the next day. (I wasn't home at that time...) Only issue was that I didn't get a tracking number or confirmation of delivery, but since I wrote to them at:... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de cigarrillos electrónicos

Escrito por la empresa

Vape Gala is an online vape shop set by vape lovers for vape lovers. We have collaborated with a variety of vape brands to provide you with high-quality vapes. You will have a diversity of manufacturers to choose from, and you can switch from one to the other whenever you like. You can also buy the products in bulk at the same time if you feel comfortable placing orders this way.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

179 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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Ha contestado el 50% de las opiniones negativas

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4,3

Todas las opiniones

(179)

14 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Faulty product being sent.

I'm a regular customer of Vapegala and everything usually goes smooth. As soon as something didnt and I got in contact with their team they quickly rectified the problem I had and sorted it out same day.

16 de noviembre de 2022
Opinión espontánea
Logotipo de vapegala.co.uk

Respuesta de vapegala.co.uk

Thank you for your wonderful feedback and 5 stars.

Valorada con 5 estrellas sobre 5

5 star company ✨️

I've ordered from this site several times but the last time I ordered one of the vapes didn't work (I've used loads of disposable vapes and this does happen from time to time)
I messaged them on whatsapp as they have there number on there website and they gor back to me and sorted it out on the same day.
Definitely recommend this site.
Great easy to use website
Loads of different vapes in stock
Very good customer service

14 de noviembre de 2022
Opinión espontánea
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Respuesta de vapegala.co.uk

Thank you for your wonderful feedback and 5 stars.

Valorada con 5 estrellas sobre 5

Excellent customer service

Quick delivery, really friendly and helpful customer service :) thanks vape gala!

8 de noviembre de 2022
Opinión espontánea
Logotipo de vapegala.co.uk

Respuesta de vapegala.co.uk

Thank you for your wonderful feedback and 5 stars.

Valorada con 5 estrellas sobre 5

I had a faulty disposable unit sent out…

I had a faulty disposable unit sent out to me spoke with them directly and they sent a replacement unit out very very impressed how this was handled will continue to use there website with out a doubt the customer service is top notch

7 de noviembre de 2022
Opinión espontánea
Logotipo de vapegala.co.uk

Respuesta de vapegala.co.uk

Thank you for your wonderful feedback and 5 stars.

Valorada con 5 estrellas sobre 5

I had a issue with a item I purchased…

I had a issue with a item I purchased and there responses was brilliant and instant!
Would really recommend this company.
Thanks again for your help 🌟

2 de noviembre de 2022
Opinión espontánea
Logotipo de vapegala.co.uk

Respuesta de vapegala.co.uk

Thank you for your wonderful feedback and 5 stars.

Valorada con 5 estrellas sobre 5

I’ve been using this company for months…

I’ve been using this company for months now and have had no problems whatsoever. An item was missing in my parcel but the customer service was really good and it got sorted within just a day! Would highly recommend ordering from this company

1 de noviembre de 2022
Opinión espontánea
Logotipo de vapegala.co.uk

Respuesta de vapegala.co.uk

Thank you for your wonderful feedback and 5 stars.

Valorada con 5 estrellas sobre 5

Honest recommendations

Honest recommendations! Super fast delivery, support works perfectly, highest quality products! Can’t imagine ordering vapes from any other shop!

21 de octubre de 2022
Opinión espontánea
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Respuesta de vapegala.co.uk

Thank you for your wonderful feedback and 5 stars.

Valorada con 1 estrellas sobre 5

First time I ordered from this company…

First time I ordered from this company everything was great. I ordered some vapes last week which came this Wednesday both Vapes were flashing blue lights hadn’t even used them. I gave it another 10 minutes then both vapes wasn’t lighting on. I contacted them on WhatsApp and nothing was done. Very disappointed as they didn’t offer me a refund or send new Vapes that actually worked as I put money towards these vapes in the first place.

13 de octubre de 2022
Opinión espontánea
Logotipo de vapegala.co.uk

Respuesta de vapegala.co.uk

Hi there! thank you so much for your valuable feedback, I can see that one of our customer service agents has contacted you and issued a replacement for the faulty items.

We are sorry, they have not reached the standard you thought they would. We get these straight from the manufacturers and then they go on to the shelves ready for distribution.

For any further questions or problems, please get back to us, Best regards,

Valorada con 5 estrellas sobre 5

Wide range of flavours

Wide range of flavours, deals on the vapes are the best i’ve seen and the delivery come a day early! very happy with my order and will be using them again

7 de octubre de 2022
Opinión espontánea
Logotipo de vapegala.co.uk

Respuesta de vapegala.co.uk

Thank you for your wonderful feedback and 5 stars.

Valorada con 5 estrellas sobre 5

The only vape place you need!

Would highly recommend vape gala for all your vaping needs!
The devices are fabulous and great tasting.

Customer service is exceptional especially after one device had arrived damaged, the response was almost instant and sorted quickly.

Thank you Vape Gala!

7 de octubre de 2022
Opinión espontánea
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Respuesta de vapegala.co.uk

Thank you for your wonderful feedback and 5 stars.

Valorada con 5 estrellas sobre 5

Easy to order quick to arrive

Easy to navigate and once order is delivered normal within the next two days.
Use every month as the flavours and variety is amazing

5 de septiembre de 2022
Opinión espontánea
Logotipo de vapegala.co.uk

Respuesta de vapegala.co.uk

Thank you for your wonderful feedback and 5 stars.

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service.

Unfortunately I received a faulty vape, contacted customer services and the problem was resolved very quickly and with no fuss what so ever.

I have had several orders from this company and this is the first time I have ever had a problem but cannot fault the way it was handled.

Will definitely continue using Vapegala for my vaping needs.

27 de septiembre de 2022
Opinión espontánea
Logotipo de vapegala.co.uk

Respuesta de vapegala.co.uk

We apologies for that next time you won't face any problem related to our products. Thank you for your wonderful feedback and 5 stars.

Valorada con 5 estrellas sobre 5

Another great order 👌 love buying from…

Another great order 👌 love buying from this place and will continue to do so. Highly recommended. Customer service is amazing 🙂

15 de septiembre de 2022
Opinión espontánea
Logotipo de vapegala.co.uk

Respuesta de vapegala.co.uk

Thank you for your wonderful feedback and 5 stars.

Valorada con 5 estrellas sobre 5

Dealt with an issue professionally

Had an issue and it was resolved within the first few hours i had raised it with them, dealt with very well. Excellent customer service

15 de septiembre de 2022
Opinión espontánea
Logotipo de vapegala.co.uk

Respuesta de vapegala.co.uk

Thank you for your wonderful feedback and 5 stars.

Valorada con 5 estrellas sobre 5

Good experience

When I received a faulty product which was no fault of vapegala’s, they were kind enough to place a new order for the same product at no added cost to replace this product going above and beyond just sending a refund!

15 de septiembre de 2022
Opinión espontánea
Logotipo de vapegala.co.uk

Respuesta de vapegala.co.uk

Thank you for your wonderful feedback and 5 stars.

Valorada con 5 estrellas sobre 5

Fast and efficient customer service!!!!

the best experience i have had till now, R & M kits and IVG crystal bars are great! and above all , their customer support is really fast and efficient

4 de agosto de 2022
Opinión espontánea
Logotipo de vapegala.co.uk

Respuesta de vapegala.co.uk

Thank you for your wonderful feedback and 5 stars.

Valorada con 4 estrellas sobre 5

Recently ordered 2 7000 R and M Vapes

Recently ordered 2 7000 R and M Vapes. Products worked well as always. Only downside was that there was a strand of hair stuck in the coil which I removed. Product works well and I plan on ordering more soon

12 de septiembre de 2022
Opinión espontánea
Logotipo de vapegala.co.uk

Respuesta de vapegala.co.uk

Hi Daz The Bad, Thanks for the valuabel feedback next time you won't face any issue with our products.

Valorada con 5 estrellas sobre 5

Great Products and Customer Service

Couldn't fault VapeGala at all great service and range of products and the customer services is so quick not waiting around 2-3 days for emails to be returned is always a bonus. Only issue is the cost of next day shipping. £7.99 was a bit much.

6 de septiembre de 2022
Opinión espontánea
Logotipo de vapegala.co.uk

Respuesta de vapegala.co.uk

Thank you for your wonderful feedback and 5 stars.

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