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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

"VMS is undoubtedly the go-to car media shop for all your needs. Mr. Ray, the owner, and his second in command, Mr. Jay, provide impeccable service. They're honest, kind, and passionate, ensuring ever... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Thanks to Usman for fitting in my media system. Absolutely love it! It has made such a massive improvement and looks really good. Usman also did a good job answering any questions I had when trying to... Ver más

Valorada con 5 estrellas sobre 5

I am so happy with my new carplay and reverse camera, my Hyundai i30 2010 is facing a newly and upgraded life, I appreciate you guys for the fittings. You are reliable. The VMS! this is truly your spe... Ver más

Valorada con 5 estrellas sobre 5

Lin from VMS was an excellent and expert installer, who arrived when agreed and worked hard to install my dash cam. He even went above and beyond with a question I had about where the OBD socket w... Ver más

Información sobre la empresa

  1. Tienda de equipamiento y accesorios para coches
  2. Taller de reparación de automóviles
  3. Tienda de accesorios para automóviles
  4. Tienda de estéreos para automóviles

Escrito por la empresa

The leading vehicle automotive upgrade specialists. We pride ourselves in providing your vehicle with the latest Android Screen, Carplay Boxes and accessories. We have retrofits available such as Apple CarPlay/Android Auto, Reverse Cameras, Rear Parking Sensors, Ambient Lighting and much more for your car. We aim to have products available for almost every vehicle on the market whilst also having engineers readily available across the UK to help with the installation process should wish to include the service with your purchase! With top professionalism and helpful staff, it is a no brainer to come to us for your vehicle upgrades without breaking the bank - shop with us today!


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

126 opiniones

5 estrellas
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1 estrella

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Valorada con 1 estrellas sobre 5

Avoid! Using cheap products from Ali express for a fraction of the price! Broken equipment, poor customer service

Where do I begin?

I am absolutely furious with my recent experience having an Android screen, reverse camera, and front/rear dash cams fitted to my car! Immediately after installation, the screen failed to connect to my phone and the car’s entire audio system stopped working, including the reverse sensors and every single noise the car use to make, nothing! Completely quiet. To make matters worse, both dash cams only power on when a door is opened which is completely useless, since they don’t work while actually driving which I thought was the point?

Out of frustration, I looked up the hardware online and found every single component on AliExpress for a fraction of what I was charged. Feeling completely ripped off, I emailed the company to ask about their massive mark-up and wasn’t surprised when they replied: “We could charge 1000% in theory.” That level of arrogance is unbelievable.
I am now over a thousand pounds out of pocket, with an Android screen that failed within 24 hours and dash cams that serve absolutely no purpose. Instead of receiving support, I was met with rudeness and dismissiveness!

If you value your money and sanity, AVOID THIS BUSINESS AT ALL COSTS. They are happy to overcharge for cheap products and clearly don’t care about after-sales support or the quality of their installation.

Just to clarify, front & rear dash cams are £55 on aliexpress. I was charged £170
The android screen is £170 on Ali express. I was charged £430!
I appreciate businesses need margins. But when you’re buying and fitting absolute garbage into peoples cars, you expect a little more quality? Maybe im mad!

I’ll be paying a proper company to rip this utter shit out!!

30 de agosto de 2025
Opinión espontánea
Logotipo de Vehicle Multimedia Systems

Respuesta de Vehicle Multimedia Systems

We're genuinely sorry to hear about your frustration, and we appreciate the opportunity to clarify a few key points.

Our technician completed the installation and setup of your Android screen, reverse camera, and dash cams, and confirmed everything was functioning correctly at the time of handover. Shortly after, you contacted us via WhatsApp regarding system issues, which we promptly addressed the same day. Our team guided you through the necessary steps to restore functionality—steps that were required due to changes made to the system settings after installation. As confirmed by yourself, everything was working when the engineer eft and only after you changed the settings you changed the configurations, which we still supported you through.

Regarding your concerns about pricing: we understand that online marketplaces like AliExpress offer lower-cost alternatives. However, these products often differ significantly in hardware quality, software compatibility, and warranty support. It's like getting a iPhone 16 over a iPhone 10, completely different hardware's/softwares which customers won't necessarily understand. Our pricing reflects not only the product itself but also the convenience of local installation, direct technical support, and peace of mind from working with a UK-based company. We stand by the value we offer, including same-day assistance and post-installation guidance. You had the option to go with China brands before you ordered from us why didn't you? It's worth noting that you had the option to purchase directly from overseas suppliers prior to placing your order with us. Choosing a UK-based provider like ourselves typically reflects a preference for local support, warranty coverage, and professional installation—benefits that aren't always guaranteed with international purchases.

We’re disappointed that despite our efforts to resolve your concerns, you've chosen to publicly misrepresent the situation, and every time we have support you, you have decided to find another excuse to raise, ultimately trying to make us look bad. We always aim to support our customers—even when issues arise from user modifications—and we believe our response to your case reflects that commitment.

Regarding your comment "utter shit" about the installation, it's worth noting that you expressed satisfaction and enthusiasm when the work was completed. Had you raised any concerns at that time, our engineers would have been more than willing to address "utter shit" immediately and ensure everything met your expectations.

Valorada con 5 estrellas sobre 5

Just had my rear parking sensors fitted…

Just had my rear parking sensors fitted on my car, Ray and his team (Antony & didn’t catch the other guys name) did a great job I’m so happy they also fitted my new car stereo for me too as Halfords in Portsmouth wouldn’t do it, being an old car it needed new wiring too and the guys gave extra time to get it done for me, great guys I’m pleased with the work would highly recommend, I’ll definitely use again
Michelle

31 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A seamless experience all around

A seamless experience all around. The Customer Service team was outstanding, offering clear advice on the product and the delivery process. Once the screen arrived on schedule, installer Ray was fantastic. He was efficient, completing the installation in just over an hour, and took the time to walk me through the new system's features. The price may be on the higher end, but the exceptional service and expertise make it a great value.

20 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

100% would recommend

Got a reverse camera fitted by Vehicle Multimedia Systems that I bought from Amazon on a car more than 20 years old. They came to me, fitted the camera and tidied up the wiring in my car with no fuss, finished within 25 mins. Very good pricing. 10/10 would recommend

6 de agosto de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

The system arrived with the technician…

The system arrived with the technician after a very long delay due to chasing the order and a date for the installation of the unit.

The system itself, after being fitted, looks nice, but the buttons stick at times.

The touch screen could be more intuitive and have a faster response, but in conclusion, having apple car play, a navigation system and internet connectivity, is better than nothing.

I wish I also received a manual with instructions as it’s hit and miss trying to operate the system without really knowing what things do, regarding navigating the system.

18 de julio de 2025
Valorada con 5 estrellas sobre 5

Great service

Great service, very thorough and was great at explaining what the next step to do.
Also an instant read out sent to my phone.

28 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The lads turned up on a Saturday…

The lads turned up on a Saturday afternoon to install a aftermarket HUD unit on a brand new model Y 2026 Juniper Tesla and did a fantastic job. Saved lots of time and very professional. I’ll use them again happily! (BTW the AMD and wiring is on the driver side, right side, unlike the older model Y which was on the left!)

26 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

These guys know their stuff

These guys know their stuff. I recommend using VehicleMultimedia System. My car’s new upgrade with a Tesla screen makes my car unique and special. Ray and his team are polite, dedicated and efficient at what they do.

17 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

CarPlay unit for 2013 BMW F11

Bought a CarPlay unit for my 2013 BMW 5 series (F11). Unit works great. Simple to fit but fitting was offered if you don’t feel like removing parts of the dash. This is the first time I’ve tried one of these CarPlay boxes and I’m really impressed. First time using wireless CarPlay too! Cheers!

21 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Found VMS online and couldn’t be…

Found VMS online and couldn’t be happier. Added CarPlay to my Toyota Yaris, really helps having navigation on the screen and avoid faffing around with my phone on the holder. Great experience with the sales agent to the engineer fitting the product. Thanks again!

15 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I got the Android screen + Apple…

I got the Android screen + Apple CarPlay for my daughter’s Renault Clio. Product is really good.
I requested for home install for an extra fee, but well worth it. Ray and Anthony did a great job fitting the unit. Very friendly and professional.

Highly recommend!!

29 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recently ordered a sync 3 system to…

Recently ordered a sync 3 system to replace my sync 2 in my Focus RS.I have been waiting excitedly for a few weeks waiting for the day.Multimedia Systems have been excellent from the start with helping to choose the right product to interest free options if needed.I was but in touch with my fitter Ray who kept me up to date the whole way and I had mobile fitting and he was extremely helpful
I recommend these guys and go for wireless it’s superb
Thanks Ray

29 de mayo de 2025
Opinión espontánea

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