Amazing customer service. I was having a few issues with using this as it is my first time however when contacting Verify through email, they were amazing and helped me. A special mention to Allen who... Ver más
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Consulta las opiniones de los clientes
Allen made it easy to use Verify Online. I told him I troubles that I wasn’t able to upload a passport photo and instead he helped me upload my driving license instead. Verified very quickly and t... Ver más
La empresa ha respondido
I would like to sincerely thank Allen for all the support and assistance he provided during my verification process for my CRB check. He was extremely helpful throughout, guiding me clearly through ea... Ver más
La empresa ha respondido
Adviser Allen in the Customer Support Team was excellent in responding to my concerns and resolving them. He answered my emails promptly and found solutions to the difficulties I was experiencing wit... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Verify Online provides an immediate and effective decision on the legitimacy of a document by using a range of specialist techniques. Simply register an account online and upload a scan or photo of your document from your smartphone, tablet or computer. It couldn’t be easier. Verify Online will validate the uploaded document by using advanced mathematical algorithms, colour wave technology and by referencing a proprietary library of document images.
Información de contacto
124 City Road, EC1V 2NX, London , Reino Unido
- 03330 300 007
- support@verifyonline.co.uk
- verifyonline.co.uk
4,7
Excelente
836 opiniones
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Amazing customer service by Allen
Amazing customer service. I was having a few issues with using this as it is my first time however when contacting Verify through email, they were amazing and helped me. A special mention to Allen who helped me throughout this, Allen was helping me after his working hours and made it fully accessible for me. He was great help, thanks Allen!
21 de mayo de 2026
Alan was extremely helpful and…
Alan was extremely helpful and efficient and was able to resolve my issue . Thank you.
21 de mayo de 2026
Respuesta de Verify Online
Hi Em, thank you for your feedback — great to hear Allen was able to help so efficiently and get everything resolved for you. We’ll be sure he sees your comments.
Resolving difficulties with online process
Adviser Allen in the Customer Support Team was excellent in responding to my concerns and resolving them. He answered my emails promptly and found solutions to the difficulties I was experiencing with the online process. He was extremely helpful.
21 de mayo de 2026
Respuesta de Verify Online
Hi Eve, thank you for sharing this. It’s great to hear Allen was able to respond so quickly and guide you through the issues you were having with the online process. We’ll make sure he sees your feedback.
Allen is very helpful
Allen is very helpful. He was quick to respond to my queries. He did help which is very much appreciated
21 de mayo de 2026
Respuesta de Verify Online
Hi Ignatius, thank you for your feedback. I’m really glad to hear Allen was able to help and keep everything moving quickly for you. Your kind words are very much appreciated.
I would like to sincerely thank Allen..
I would like to sincerely thank Allen for all the support and assistance he provided during my verification process for my CRB check. He was extremely helpful throughout, guiding me clearly through each step, responding promptly to any questions, and making the entire process much smoother and less stressful. His professionalism, patience, and willingness to help were greatly appreciated.
18 de mayo de 2026
Respuesta de Verify Online
Thank you for taking the time to share your experience. It’s great to hear how much Allen’s guidance and support helped throughout your verification process. We’ll make sure your feedback reaches him — he’ll be pleased to know his professionalism and patience made such a positive difference.
Easy to use *Allen*
Allen made it easy to use Verify Online. I told him I troubles that I wasn’t able to upload a passport photo and instead he helped me upload my driving license instead. Verified very quickly and then was able to use this to continue with my DBS application.
Thank you for your help.
Zoe
14 de mayo de 2026
Respuesta de Verify Online
Thank you, Zoe. We’re really glad to hear Allen was able to make the process straightforward for you. It’s great that switching to your driving licence helped get everything verified quickly so you could continue with your DBS application without delay. We appreciate you taking the time to share your experience and we’re pleased Allen’s support made things easier for you.
Respuesta de Verify Online
Hi Kevin, thank you for sharing your experience. We’re glad to hear you found the support responsive and helpful. If you need anything else as you continue the process, we’re here to assist.
Respuesta de Verify Online
Hi Nimo, thank you for your review. We’re glad to hear you had a good experience with us.
Very quick and easy device from
Very quick and easy device from Alien. Was always happy to help and sorted out my problem quicky and politely.
3 de mayo de 2026
Respuesta de Verify Online
Hi Nicola, thanks for sharing your feedback. It’s great to hear that Allen made the process quick and easy for you, and that your issue was sorted promptly and politely. We’re glad everything went smoothly for you.
The support team is very punctual and…
The support team is very punctual and spot on when it comes to customer service and attending the matter at hand.
2 de mayo de 2026
Respuesta de Verify Online
Hi Mxolisi, thanks for sharing your feedback. It’s great to hear that you found the support team punctual and attentive. We’re really glad the team were able to handle everything smoothly for you.
Good efficient service
Good efficient service, I didn’t have to wait too long for a response and any issues were sorted quickly
1 de mayo de 2026
Respuesta de Verify Online
Hi Sheila, thanks for sharing your feedback. It’s great to hear you found the service efficient and that any issues were sorted quickly. We’re really glad the response time met your expectations and everything was resolved without delay.
I was directed to this company by…
I was directed to this company by Clearcheck, who I thought was the gov.uk website after paying an extraordinary amount for a DBS check. I paid them £15, later to find it was just to verufy my email address and mobile number. I later was asked for scans of my marriage certificate and passport and am now worried about identity fraud. Don't use them.
16 de abril de 2026
Opinión espontánea
Respuesta de Verify Online
Hi Ernestine, thanks for taking the time to share your experience. I’m sorry to hear how worrying this has felt, but I want to reassure you that this is not an identity‑fraud situation. The documents requested are standard for DBS identity verification, and they are not used for anything outside that process.
Our support team will contact you directly to review your application, check what’s happened, and help get this resolved for you.
Respuesta de Verify Online
Hi Tess, thanks for sharing your feedback. It’s great to hear you received a quick and polite response, that’s exactly the level of service we aim to deliver. We’re really glad everything went smoothly for you.
Excellent customer services
Allen in customer services was very helpful in sending through a new link to complete my id verification after the original link timed out. Very prompt reply with clear instructions and a follow up to ensure everything had been submitted without any issues.
30 de abril de 2026
Respuesta de Verify Online
Hi Ben, thank you for your review. It’s great to hear Allen was able to get a new link over to you quickly and guide you through the ID verification with clear instructions. We’re glad everything went through smoothly in the end, and we appreciate you taking the time to share your experience.
As someonewho is not naturally good at…
As someonewho is not naturally good at computers, all this online stuff gets very confusing, and Allen at Verify was patient with my many mistakes and so extremely helpful in his clear instructions and links that I am be happy to recommend him to anyone struggling to navigate the online checks.
Thank you Allen for your help and endless patience.
30 de abril de 2026
Respuesta de Verify Online
Hi Michelle, thank you for sharing your experience. I’m really glad to hear Allen was able to guide you through the online checks with patience and clear instructions. We’ll make sure your feedback reaches him.
Helping Hand Gratefully Received
I couldn't, probably because of my age, complete the verify form. I became stuck when I had to scan my passport with my mobile. I was, kindly, then given an alternative method with more simple uploading of photographed material with a "verifier" present who was able to check the documents and sign as an independent person. This was much easier for me.
24 de abril de 2026
Respuesta de Verify Online
Hi David, thank you for sharing your experience. I’m glad to hear that once the initial scanning step became difficult, the team were able to offer an alternative method that worked better for you. It’s great that the simpler upload option and support from the verifier made the process much easier. We appreciate you taking the time to leave this review.
Efficient and helpful.
Allen was my contact from the support team. He was quick to respond to my queries and assisted me until my query was resolved. Overall a very positive experience.
16 de abril de 2026
Respuesta de Verify Online
Hi Telly, thanks for sharing your feedback. It’s great to hear Allen was able to help and keep things moving quickly for you. We’re glad the experience was a positive one.
Initially encountered a problem in that…
Initially encountered a problem in that scanning software would not work. Alternative approach quickly presented and proved successful. Everything resolved within a few hours and kept fully informed throughout. Excellent service.
15 de abril de 2026
Respuesta de Verify Online
Thank you for sharing your experience. I’m glad we were able to offer a quick alternative when the scanning software caused an issue. It’s great to hear everything was resolved within a few hours and that you felt fully informed throughout. We appreciate your feedback and are pleased the service met your expectations.
Very helpfull and answered all my…
Very helpfull and answered all my questions. Made me feel so much at ease. Brilliant
13 de abril de 2026
Respuesta de Verify Online
Hi Linzi, thank you for your review. We’re really glad to hear you found the support helpful and that your questions were answered clearly. It’s great to know the team helped put you at ease. We appreciate you taking the time to share this.
A very helpful and friendly advisor who…
A very helpful and friendly advisor who sorted out the issue very promptly. He also offered further help if I needed it after the issue was resolved.
He sent me very clear and precise instructions. An excellent good quality service; everything was resolved in such a timely and efficient way. Thank you very much.
11 de abril de 2026
Respuesta de Verify Online
Thank you for taking the time to share this. I’m really pleased to hear your advisor was both helpful and friendly, and that the issue was resolved so promptly. It’s great to know the clear instructions and follow‑up support made the process easier for you. We appreciate your kind words and are glad everything is now sorted.
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