Amazing customer service. I was having a few issues with using this as it is my first time however when contacting Verify through email, they were amazing and helped me. A special mention to Allen who... Ver más
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Consulta las opiniones de los clientes
Allen made it easy to use Verify Online. I told him I troubles that I wasn’t able to upload a passport photo and instead he helped me upload my driving license instead. Verified very quickly and t... Ver más
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I would like to sincerely thank Allen for all the support and assistance he provided during my verification process for my CRB check. He was extremely helpful throughout, guiding me clearly through ea... Ver más
La empresa ha respondido
Adviser Allen in the Customer Support Team was excellent in responding to my concerns and resolving them. He answered my emails promptly and found solutions to the difficulties I was experiencing wit... Ver más
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Información sobre la empresa
Escrito por la empresa
Verify Online provides an immediate and effective decision on the legitimacy of a document by using a range of specialist techniques. Simply register an account online and upload a scan or photo of your document from your smartphone, tablet or computer. It couldn’t be easier. Verify Online will validate the uploaded document by using advanced mathematical algorithms, colour wave technology and by referencing a proprietary library of document images.
Información de contacto
124 City Road, EC1V 2NX, London , Reino Unido
- 03330 300 007
- support@verifyonline.co.uk
- verifyonline.co.uk
4,7
Excelente
836 opiniones
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Had an issue with the DBS company…
Had an issue with the DBS company accepting the certificate. Allen from Verify Online was of great help and resolved the problem for me quickly and efficiently.
10 de abril de 2026
Respuesta de Verify Online
Hi Sukhraj, thank you for sharing your experience. I’m glad to hear Allen was able to step in and get the DBS certificate issue sorted quickly. We’ll make sure your feedback reaches him, he’ll appreciate it. If you need anything else, we’re here to help.
To whom this may concern,
To whom this may concern,
I don’t generally do reviews but this time I’m gonna do it……
Now this man Allen to me was a savior and for the record I’m not being paid and I’m stone sober, I needed my DBS Check double lively so panicked and ended up robbing myself of 101 quid.
Now a quick moan the phone number you as a company is designed for people like me, it’s just a polite way of saying use the internet you knob.
So here comes the good bit, your colleague/employee ‘ALLEN 😇’
Put my faith back into talking to a computer keyboard ⌨️, he was quick to reply, helpful, professional and generally got me out of the shit, my dbs is in the system now being processed and I have Allen to personally thank so thanks again. I’m an electrical testing and commissioning engineer on an oil refinery who’s now a happy customer 👍🏻
Sent from my iPhone
8 de abril de 2026
Respuesta de Verify Online
Hi Jody, thank you for taking the time to share this. We’re really glad to hear that Allen was able to step in, reassure you, and get everything moving quickly. We’ll make sure your feedback reaches him. If you ever need support again, we’re here to help.
Quick solution to my probmlem, quick response
Quick solution to my problem. Very polite. Fast response to my query. Clear instructions/explanation, precise language.
2 de abril de 2026
Respuesta de Verify Online
Hi Elizabeth, thank you for your review. We’re really glad to hear that your issue was resolved quickly and that you found the communication clear, polite, and precise. Providing fast, helpful support is something we take seriously, so it’s great to know that was your experience. We appreciate you taking the time to share your feedback.
I really struggled with the technology…
I really struggled with the technology ( old lady syndrome!), but Verify were very helpful, and sorted everything out for me.
1 de abril de 2026
Respuesta de Verify Online
Hi Sandra, thank you for your review. We’re really glad to hear that our team were able to support you and make the process easier, especially when the technology felt a bit challenging. It’s important to us that everyone can get through their application smoothly, and it’s great to know we were able to help. We appreciate you taking the time to share your experience.
Allen was very quick with getting the…
Allen was very quick with getting the issue sorted and managed to sort the issue straight away great customer service
29 de marzo de 2026
Respuesta de Verify Online
Hi Josh, thanks so much for sharing this. It’s great to hear Allen was able to get everything sorted so quickly for you. He takes real pride in helping customers, and your feedback will mean a lot to him. We’re glad the experience felt smooth from start to finish.
Allen was so helpful
Allen was so helpful. Guided me through the process and e mailed me promptly. Can’t praise Allen enough. Thank you
26 de marzo de 2026
Respuesta de Verify Online
Hi Sian, thank you for sharing this. It’s great to hear how helpful Allen was and that he guided you through everything so smoothly. I’ll make sure your feedback is passed on to him. We really appreciate you taking the time to leave such a kind review.
Great customer support - Allen!
Had an issue and their customer service team resolved very quickly!
24 de marzo de 2026
Respuesta de Verify Online
Hi Ronan, thanks for sharing your experience. I’m glad our customer service team were able to sort things out quickly for you. We appreciate you taking the time to leave a review.
186685
186685 I have been going through the process of a DBS.
I have emailed them several times and I have at all times received a response very quickly. I emailed on a Sunday evening, expecting them to receive it early Monday morning, but I actually got a response that night, which I was not expecting. Superb response from a gentleman called Allan
20 de marzo de 2026
Opinión espontánea
Respuesta de Verify Online
Hi Tobia, thank you for sharing this. We’re really pleased to hear that the process has been smooth and that our team has been quick to respond. It’s great to know Allen was able to support you so promptly, even out of hours. We’ll make sure your feedback is passed on to him.
We appreciate you taking the time to leave a review and for highlighting your experience.
Wonderful customer service
Allen has been extremely helpful and always responded to my need for help very quickly and clearly.
23 de marzo de 2026
Respuesta de Verify Online
Hi Marcus, thank you for taking the time to share this. We’re delighted to hear how helpful Allen has been, and it’s great to know his quick, clear support made such a positive impact.
Allen was a great assistant
Allen was a great assistant , it really helped me a lot during my situation . Also he is very kind and patient.
19 de marzo de 2026
Respuesta de Verify Online
Hi Servete, thank you so much for sharing this. We’re really glad to hear that Allen was able to support you when you needed it most. We appreciate you taking the time to leave this review.
Thank you
Thank you. Couldn’t work out how to use it , guidance from the team helped the procedure forward, quick response from Allen
18 de marzo de 2026
Respuesta de Verify Online
Hi Tina, thank you for your review. I’m glad to hear your certificate arrived and that Allen’s guidance helped you move the process forward. We appreciate you taking the time to share your experience.
Respuesta de Verify Online
Thanks for your kind words. We’re glad you found us easy to contact and we’re always here to help whenever you need anything.
I had difficulty with completing an…
I had difficulty with completing an online verification and customer support had a fast response that was very helpful, straightforward and no fuss and also very friendly. Thanks again :).
16 de marzo de 2026
Respuesta de Verify Online
Hi Leanne, thank you for sharing this. I’m really glad our team could step in quickly and make the verification process easier for you. It’s great to hear the support you received felt clear, helpful, and friendly. We appreciate you taking the time to leave a review and we’re always here if you need anything in the future.
Good service
Had a technical issue with getting on to the site but the issue was solved quickly by customer support.
Very helpful indeed
13 de marzo de 2026
Respuesta de Verify Online
Hi Kirsty, thank you for your review. I’m glad to hear the technical issue was resolved quickly and that our support team was able to help. It’s great to know you found the service helpful.
Thanks to Allen all is good
Allen made the process much more bearable, very supportive and helpful. Quick to answer with good tips if things don't work as expected. Thanks very much for your help Allen!
10 de marzo de 2026
Respuesta de Verify Online
Hi Sandra, thank you for the kind words. I’m really glad to hear Allen was able to make the process easier for you. He takes a lot of pride in being supportive and quick to help, so your feedback means a great deal. I’ll be sure to pass this on to him.
I had a great experience with trust…
I had a great experience with trust pilot. Good co operation, good response, timely results, effective work, great choice
9 de marzo de 2026
Respuesta de Verify Online
Hi Benazir, thank you for sharing your experience with us. It’s great to hear that you found our team cooperative, responsive, and effective. We’re glad the process felt smooth and timely for you. Your feedback means a lot.
Great communication
Great communication
Very efficient & helpful
Big shout out to Allen
6 de marzo de 2026
Respuesta de Verify Online
Hi Richard, thanks for sharing your feedback. It’s great to hear the communication was clear and the support helpful. We’ll make sure Allen sees your message. If you need anything else along the way, we’re here to help.
Great Support from Allen!
Allen from the support team was so helpful. My queries were all resolved quickly and professionally. I was pleasantly surprised with how fast the response time was.
5 de marzo de 2026
Respuesta de Verify Online
Hi Michael, thank you for your kind words. It’s great to hear that Allen was able to help and that everything was resolved quickly and professionally. We’re glad the fast response made a difference, and we appreciate you taking the time to share your experience. If there’s anything else you need, we’re always here to help.
DBS APPLICATION REVIEW by Yun-Yun
It was my first time to apply for a DBS online through an organization. There were some issues that confused me a bit during the process. Yet the support department was able to assist me with the problems by clear instructions and explanations.
I really appreciate their professional abilities , polite attitude. Most of all, they can always cope with my issues in time. I literally appreciate it.
3 de marzo de 2026
Respuesta de Verify Online
Hi Peter, thank you for sharing such thoughtful feedback. It’s great to hear that, even with a few confusing moments during your first application, the support team were able to guide you through everything clearly and in good time. Your appreciation for the team’s patience and clarity will mean a lot to them, and we’ll make sure your comments are passed on.
I was having trouble getting myself…
I was having trouble getting myself verified. I emailed late evening and got an email back almost straight away. I got help from the amazing Allen, who sorted everything out in less than an hour. Great and friendly quick communication. Easy process
3 de marzo de 2026
Respuesta de Verify Online
Hi, Billie, thank you for sharing this. It’s great to hear that Allen was able to step in so quickly and get your verification issue sorted. I’m glad the process felt easy once the issue was resolved.
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