I ordered the incorrect size and they manage to ship a new pair right away. After wearing a few months - the insole kept moving out. They were great at communicating and provided a solution quickly. I... Ver más
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Consulta las opiniones de los clientes
Shoes are ok. Not super comfortable. But I'm very annoyed about the shipping. I purchased two pairs of shoes as part of one of their sales, and was promised free shipping for spending a certain amount... Ver más
La empresa ha respondido
Ordered 2 pair of shoes on a Friday, requested and authorized expedited shipping, but not getting any answers regarding them fulfilling the order as requested. Can’t reach a live agent, getting an AI... Ver más
La empresa ha respondido
I first ordered a pair of vessi weekend shoes after I kept seeing sponsored adds from an Irish yourtuber I followed. Ironically once I had placed my order I then realized they're Canadian like me and... Ver más
La empresa ha respondido
Información sobre la empresa
- Zapatería
- también en la categoría
- Mayorista de calzado
- Tienda de abrigos
Información de contacto
1085 Homer St, V6B 2X5, Vancouver, Canadá
- support@vessi.com
- vessi.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 79% de las opiniones negativas
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Great customer service
Great customer service! Fast shipping too.
Picked up some Vessi's for disk golf and now I have happy dry feet!

Respuesta de Vessi
Great products with an amazing bonus…
Great products with an amazing bonus (waterproof gloves) love this company! Purchased high quality waterproof runners that are washable and can be worn with active wear or dresses. Way to go Vessi!!!

Respuesta de Vessi
Shoes for the Chinatown parade day
When I purchased my shoes from the Vessi store, I was able to use the $50 gift certificate that I obtained at Christmas time. I bought my storm burst shoes to wear in the Chinatown parade. It was raining and cold that day and my feet remained dry and warm.

Respuesta de Vessi
Great products and excellent support
I have bought numerous Vessi products either for myself or as gifts - and they always meet or exceed my expectations. I love my weekender shoes, I have used them throughout the winter and even in snow they perform well and stay dry. Recently had a problem with delivery from FedEx but Vessi resolved the issue rapidly and I got my latest pair of shoes with minimum hassle. Impressed with the after sales service.

Respuesta de Vessi
I’m not sure I believed all the hype……
I’m not sure I believed all the hype… great marketing but were the shoes that good or waterproof?? That all changed when I walked past their store and decided to at least try a pair on… instant comfort, light and flexible… just the best fit!!! Of course the first thing I do in my new Stormburst high tops is walk in to the sea with my dogs! I wear these everyday!

Respuesta de Vessi
Vessi is very trustable and helpful…
Vessi is very trustable and helpful company with an excellent support team. The products are very good quality and comfortable to wear in all seasons and time.

Respuesta de Vessi
They stand behind their products
They stand behind their products. If you have any issues at all they will accommodate and resolve the issues.
First waterproof shoe bought, won't be the last!
Great product.

Respuesta de Vessi
Great shoes and customer service
Shoes were well made and waterproof. Great customer service. My post office mistakenly returned my shoes and they shipped me back the shoes when I told them about the mix up.

Respuesta de Vessi
Fast delivery
Fast delivery, great customer service and exception quality of the product. (The only thing that has not worked for me is that the waterproof gloves are not warm enough for deep winter.)

Respuesta de Vessi
Excellent company
Excellent company. Very easy to order, speedy delivery and if there are issues, it’s easy to address and fix. Their product is top notch, extremely comfortable, high quality and stylish.

Respuesta de Vessi
Advertised as easy return process
Advertised as easy return process. Not so. Took a while to get the shoes which were supposed to be excellent for walking with plantar fasciitis. Not true. Unbelievably stiff and painful. Return process is difficult to find, pictures of shoes have to be sent, need to send back USPS, tracking shows picked up (finally) by some person at a post office in Redlands. Still no refund.

Respuesta de Vessi
Very pleased with our Vessi footwear
Website was very easy to find what we were looking for. The shipping was quick and our boots arrived as expected. As first time Vessi boot wearers we found the boots to be more comfortable than expected, easy to put on and yes even wearing them out in the snow we have dry feet.

Respuesta de Vessi
I bought the Stormburst High Top for…
I bought the Stormburst High Top for its waterproofing and was surprised how comfortable they were on 5km walks and warm in -20C weather. I ordered on line and miss judged the size as I have wide feet and there was no problem in exchanging the boots for the next size up. Customer service has been exceptional and my next purchase for the summer will be one of there shoes even though I have been loyal to only one other manufacturer for all my shoes in the past.

Respuesta de Vessi
Excellent customer service and Shoes that everybody should own
Vessi’s customer service is beyond compare. I forgot to put in the free pair of gloves with the boots I bought so I sent an email. In just minutes, I got a response and in few days I got my gloves. Also, Vessi shoes are very comfortable and water proof so you can’t ask for more. My wife and I own a few pairs and we don’t use other brands anymore.

Respuesta de Vessi
Great quality, and actually waterproof!
Their product is exactly as advertised, and high quality. I love the look of my Vessis, they're very comfortable, and fully waterproof.

Respuesta de Vessi
Customer service is fantastic
Customer service is fantastic. Shoes are indeed waterproof.

Respuesta de Vessi
Great products and wonderful customer…
Great products and wonderful customer service
The products are great and are fairly waterproof while not completely waterproof they are definitely going to keep your feet dry other than in the most extreme conditions
If you run into any issues customer service us absolutely there to help and issue they stand behind what they sell

Respuesta de Vessi
Vessi has gone beyond amazing
Vessi has gone beyond amazing
both with their incredible shoes and unbelievable customer
service . I am beyond ecstatic

Respuesta de Vessi
They’re truly waterproof
I love my vessis and I like that it’s a Canadian company. They’re waterproof and stylish and easy to clean. Highly recommend!

Respuesta de Vessi
Great everyday shoes and great service
I’ve had a really good experience with Vessi. The shoes are super comfortable, lightweight, and actually waterproof. Unlike other waterproof shoes, Vessis are breathable and not clunky. I’ve worn them on wet days, and they’ve performed exactly as promised. They’re also easy to style for everyday wear, which is a nice bonus that I wear them all year round, even when it's dry.
Customer service is amazing with them, quick to respond, professional, and genuinely friendly. Any questions I had were handled smoothly, and the whole process felt easy and stress free.
I’m very happy with both the product and the service. I’d definitely recommend Vessi and would purchase from them again and again.

Respuesta de Vessi
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