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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered the incorrect size and they manage to ship a new pair right away. After wearing a few months - the insole kept moving out. They were great at communicating and provided a solution quickly. I... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Awful experience with this store. It has been more than 10 days, and my refund still hasn't been issued. I also ordered a pair of shoes 9 days ago, and they still haven't even shipped yet. Very disapp... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I first ordered a pair of vessi weekend shoes after I kept seeing sponsored adds from an Irish yourtuber I followed. Ironically once I had placed my order I then realized they're Canadian like me and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I only buy Vessi shoes now. I own 3 pairs of the weekend classic (black, grey and more recently the white/red Canada edition). I was genuinely surprised to read some reviews saying their shoes weren't... Ver más

La empresa ha respondido

Información sobre la empresa


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3,5

Medio

TrustScore: 3.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 79% de las opiniones negativas

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3,5

Todas las opiniones

(4400)

153 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great shoe

It was easy to navigate and purchase off the Vessi website. They have a great product that fits well and is stylish. Would recommend Vessi to anyone looking for their next weekend or workday shoe.

19 de enero de 2026
Opinión espontánea
Logotipo de Vessi

Respuesta de Vessi

Thanks so much for the 5 stars 💙

Valorada con 5 estrellas sobre 5

I enjoy several styles of Vessi shoes

I enjoy several styles of Vessi shoes. I like the fact they are waterproof, comfortable, versatile and my orthotics fit. Their customer service is outstanding if you need anything or have questions.

1 de febrero de 2026
Opinión espontánea
Logotipo de Vessi

Respuesta de Vessi

Comfy, versatile and waterproof. What more can you ask for!? Thanks for the 5 stars 💙

Valorada con 1 estrellas sobre 5

Horrible company

Horrible company. Cancelled an order and refunded me after a week with no other notification given. Refuse to stop sending me e-mails, despite having opted out at least 5 times and after several e-mails from them saying they will! One of the e-mails was asking me to buy the shoes that they had cancelled on me. Not sure who's running that company, but they don't know what they are doing!!

6 de enero de 2026
Opinión espontánea
Logotipo de Vessi

Respuesta de Vessi

Hi there, thanks for reaching out regarding your latest experience. We're sorry to hear that your order was canceled and refunded. We also apologize that our regular newsletter emails seem to be overwhelming your inbox. If you haven't already, please reach out to us at support@vessi.com. Our agents will be more than happy to help.

Valorada con 1 estrellas sobre 5

From Out of Stock to Worn Out

I placed an order on January 7th and was later informed via email that my shoes were not in stock. After waiting weeks, I finally received them on January 30th—and I kid you not, they looked worn with dirty bottoms.

At that point, I felt completely unappreciated and disrespected as a customer. The only solution offered was to send them back again after already waiting all that time. I refused and requested a refund instead. Now I’m being told I have to wait up to 10 more days just to get my money back.

Unacceptable experience from start to finish. Poor quality control, poor communication, and zero customer appreciation. I would rather wait for my refund than give another dime to this company.

Negative 10 stars. Never again, Vessi.

30 de enero de 2026
Opinión espontánea
Logotipo de Vessi

Respuesta de Vessi

Hi Noel, thanks for reaching out regarding your latest experience. We're sorry to hear that your order was backordered and delayed. If you haven't already, please reach out to us at support@vessi.com. Our agents will be more than happy to help.

Valorada con 5 estrellas sobre 5

Ease of ordering

Ease of ordering, great fit and my feet stay dry in rainy weather. Style and colour are wonderful too.

20 de enero de 2026
Opinión espontánea
Logotipo de Vessi

Respuesta de Vessi

Thank you for the 5 stars 💙

Valorada con 5 estrellas sobre 5

Buy the shoes!!!

Just returned from a 2 week January trip to Europe - My Vessi Chelsea boots were PERFECT!!! They kept my feet dry and toasty!! I was very worried about having wet feet and my Vessi boots were amazing! I also walked upwards of 25,000 steps a day in COMFORT!!! Don't hesitate buy the shoes!!

11 de enero de 2026
Opinión espontánea
Logotipo de Vessi

Respuesta de Vessi

Vessi x Euro Trips are a match made in heaven! We're so happy to hear that your Vessis helped make the trip that much more memorable!

Valorada con 5 estrellas sobre 5

Vessi is amazing

Vessi is amazing!

I originally purchased a Women's Coastal Hoodie, size large. I wasn't thrilled with how it fit, so I exchanged it for a Men's Coastal Hoodie, size small. The exchange was seamless and fast considering it was over the Christmas holiday.

This thing is my favourite jacket ever! It's so comfortable and looks great on me. I love how it fits and how it feels.

I also got a pair of gloves and they fit perfectly. I like how soft they are inside and that I can still use my phone while wearing them.

I'm looking at picking up a toque and some shoes next.

1 de enero de 2026
Opinión espontánea
Logotipo de Vessi

Respuesta de Vessi

We're glad to see that it all worked out in the end! Thanks for the 5 stars!

Valorada con 5 estrellas sobre 5

I have a pair of Vessi’s that I am…still wearing as they are so comfortable and wear them to work everyday

I have a pair of Vessi’s that I am still wearing and they are five (5) years old. I have bought three (3) new pairs over the past two (2) years as I love the lightweight and comfortable shoe, bonus is they are waterproof

25 de enero de 2026
Opinión espontánea
Logotipo de Vessi

Respuesta de Vessi

3 pairs of Vessis! Your feet must always be dry! Thanks for the 5 stars!

Valorada con 4 estrellas sobre 5

Only problem was late delivery! Ordered Dec 21/25 - Delivered Jan 12/26

It took a very long time for the order to reach me. I ended up contacting Vessi to see if they could find out where the parcel was and when I could expect delivery!
Navigating the web site and placing the order were fine! No problem there at all!

21 de enero de 2026
Opinión espontánea
Logotipo de Vessi

Respuesta de Vessi

Hi Sandra, thanks for taking the time to share your recent experience with us. We're sorry the delivery timeline did no reach your expectations.

On behalf of the whole team, thank you so much for your support, and we'll keep working hard on ensuring our customer's orders arrive in a timely manner.

Valorada con 5 estrellas sobre 5

The perfect FIT!

The product arrived earlier than expected. The material of the product, the colour, the fit of the size I ordered were perfect. I have plans to buy more...but the pride shoes in my size are sold out. So I'll keep checking out the stock available.

7 de enero de 2026
Opinión espontánea
Logotipo de Vessi

Respuesta de Vessi

Thanks so much for the 5 stars! We're happy to hear you're loving your new Vessis!

Valorada con 5 estrellas sobre 5

Vessi’s are the best

Love that I can use Affirm to pay for Vessi’s in four equal interest-free payments. I wear my Vessi’s daily during West Coast winters & anytime it rains. They are durable, waterproof & very comfortable! Also stylish & your feet breathe, unlike in rubber rain boots.

2 de enero de 2026
Opinión espontánea
Logotipo de Vessi

Respuesta de Vessi

Thank you so much for the 5 stars 💙

Valorada con 1 estrellas sobre 5

Never buy from this website

Never buy from this website; they take a very long time to ship your order. They only sent me one pair out of the two I ordered, and they haven't refunded my money since November 2024.

24 de noviembre de 2025
Opinión espontánea
Logotipo de Vessi

Respuesta de Vessi

We're very sorry to hear that our order processing times haven't met your expectations. If you haven't already, feel free to message our customer Care team at support@vessi.com. We'd be more than happy to help.

Valorada con 4 estrellas sobre 5

I ordered two pairs of vessie shoes for…

I ordered two pairs of vessie shoes for men. But unfortunately one of the pairs I had to order in a women's size. It was a little bigger than expected but I'll try and use an insole. Received the shoes a little late delivery was slow I guess because of so many orders being requested during the holidays. Received the shoes, found them to be very light and surprisingly comfortable. I also received a $25 gift card for my next purchase. Haven't used it yet, but soon will. Customer service was really polite and informed me of my shipping status. Overall was pleasantly surprised with the shoes.

22 de diciembre de 2025
Opinión espontánea
Logotipo de Vessi

Respuesta de Vessi

Hi Raphael, thanks for taking the time and sharing your latest experience with us. We take your feedback to heart and will make sure to forward this to the appropriate teams so your next order ships as smooth as possible!

Valorada con 5 estrellas sobre 5

Vessi is a Canadian trusted Brand

Vessi is a Canadian trusted Brand. I have a few of their runners. So comfortable and stand up to the waterproof claim.
Their customer service is excellent and supports quickly with the customer needs in mind. They have always supported me with my questions or concerns I have had. Offered resolutions that favour the customer. Very Rare to find a company that does this these days.
I 100% recommend this Brand.

19 de enero de 2026
Opinión espontánea
Logotipo de Vessi

Respuesta de Vessi

Thank you so much for the 5 stars 💙

Valorada con 5 estrellas sobre 5

Definitely waterproof

I work outside so need my feet to stay dry and comfortable. Living in Ontario, snow belt area makes that a difficult task. We just had a huge melt and I was literally walking through ankle deep puddles all day. I cannot believe my feet were dry and warm all day. It’s magic. I will definitely be looking at Vessi again do or all seasons footwear. Love that they are vegan!!

9 de enero de 2026
Opinión espontánea
Logotipo de Vessi

Respuesta de Vessi

It's not magic, just simply Vessis! Thank you so much for the 5 stars 💙

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