I ordered the incorrect size and they manage to ship a new pair right away. After wearing a few months - the insole kept moving out. They were great at communicating and provided a solution quickly. I... Ver más
La empresa ha respondido
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I ordered the incorrect size and they manage to ship a new pair right away. After wearing a few months - the insole kept moving out. They were great at communicating and provided a solution quickly. I... Ver más
La empresa ha respondido
Awful experience with this store. It has been more than 10 days, and my refund still hasn't been issued. I also ordered a pair of shoes 9 days ago, and they still haven't even shipped yet. Very disapp... Ver más
La empresa ha respondido
I first ordered a pair of vessi weekend shoes after I kept seeing sponsored adds from an Irish yourtuber I followed. Ironically once I had placed my order I then realized they're Canadian like me and... Ver más
La empresa ha respondido
I only buy Vessi shoes now. I own 3 pairs of the weekend classic (black, grey and more recently the white/red Canada edition). I was genuinely surprised to read some reviews saying their shoes weren't... Ver más
La empresa ha respondido
1085 Homer St, V6B 2X5, Vancouver, Canadá
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 79% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
It was easy to navigate and purchase off the Vessi website. They have a great product that fits well and is stylish. Would recommend Vessi to anyone looking for their next weekend or workday shoe.

Respuesta de Vessi
I enjoy several styles of Vessi shoes. I like the fact they are waterproof, comfortable, versatile and my orthotics fit. Their customer service is outstanding if you need anything or have questions.

Respuesta de Vessi
Horrible company. Cancelled an order and refunded me after a week with no other notification given. Refuse to stop sending me e-mails, despite having opted out at least 5 times and after several e-mails from them saying they will! One of the e-mails was asking me to buy the shoes that they had cancelled on me. Not sure who's running that company, but they don't know what they are doing!!

Respuesta de Vessi
I placed an order on January 7th and was later informed via email that my shoes were not in stock. After waiting weeks, I finally received them on January 30th—and I kid you not, they looked worn with dirty bottoms.
At that point, I felt completely unappreciated and disrespected as a customer. The only solution offered was to send them back again after already waiting all that time. I refused and requested a refund instead. Now I’m being told I have to wait up to 10 more days just to get my money back.
Unacceptable experience from start to finish. Poor quality control, poor communication, and zero customer appreciation. I would rather wait for my refund than give another dime to this company.
Negative 10 stars. Never again, Vessi.

Respuesta de Vessi
Ease of ordering, great fit and my feet stay dry in rainy weather. Style and colour are wonderful too.

Respuesta de Vessi
Great service excellent customer service
Fantastic products can’t go wrong have purchased quite a few products from them no issues

Respuesta de Vessi
Amazing products
Fabulous customer service.
Thank you Vessi!
I have recommended you to whoever I know :)

Respuesta de Vessi
Just returned from a 2 week January trip to Europe - My Vessi Chelsea boots were PERFECT!!! They kept my feet dry and toasty!! I was very worried about having wet feet and my Vessi boots were amazing! I also walked upwards of 25,000 steps a day in COMFORT!!! Don't hesitate buy the shoes!!

Respuesta de Vessi
Vessi is amazing!
I originally purchased a Women's Coastal Hoodie, size large. I wasn't thrilled with how it fit, so I exchanged it for a Men's Coastal Hoodie, size small. The exchange was seamless and fast considering it was over the Christmas holiday.
This thing is my favourite jacket ever! It's so comfortable and looks great on me. I love how it fits and how it feels.
I also got a pair of gloves and they fit perfectly. I like how soft they are inside and that I can still use my phone while wearing them.
I'm looking at picking up a toque and some shoes next.

Respuesta de Vessi
I have a pair of Vessi’s that I am still wearing and they are five (5) years old. I have bought three (3) new pairs over the past two (2) years as I love the lightweight and comfortable shoe, bonus is they are waterproof

Respuesta de Vessi
It took a very long time for the order to reach me. I ended up contacting Vessi to see if they could find out where the parcel was and when I could expect delivery!
Navigating the web site and placing the order were fine! No problem there at all!

Respuesta de Vessi
The product arrived earlier than expected. The material of the product, the colour, the fit of the size I ordered were perfect. I have plans to buy more...but the pride shoes in my size are sold out. So I'll keep checking out the stock available.

Respuesta de Vessi
Fine product and quick delivery.

Respuesta de Vessi
Love that I can use Affirm to pay for Vessi’s in four equal interest-free payments. I wear my Vessi’s daily during West Coast winters & anytime it rains. They are durable, waterproof & very comfortable! Also stylish & your feet breathe, unlike in rubber rain boots.

Respuesta de Vessi
Great product! Really enjoying the the boots that I ordered. Warm and cozy just like the website said. Easy to find on the website. Fast shipping

Respuesta de Vessi
Never buy from this website; they take a very long time to ship your order. They only sent me one pair out of the two I ordered, and they haven't refunded my money since November 2024.

Respuesta de Vessi
I ordered two pairs of vessie shoes for men. But unfortunately one of the pairs I had to order in a women's size. It was a little bigger than expected but I'll try and use an insole. Received the shoes a little late delivery was slow I guess because of so many orders being requested during the holidays. Received the shoes, found them to be very light and surprisingly comfortable. I also received a $25 gift card for my next purchase. Haven't used it yet, but soon will. Customer service was really polite and informed me of my shipping status. Overall was pleasantly surprised with the shoes.

Respuesta de Vessi
Vessi is a Canadian trusted Brand. I have a few of their runners. So comfortable and stand up to the waterproof claim.
Their customer service is excellent and supports quickly with the customer needs in mind. They have always supported me with my questions or concerns I have had. Offered resolutions that favour the customer. Very Rare to find a company that does this these days.
I 100% recommend this Brand.

Respuesta de Vessi
I work outside so need my feet to stay dry and comfortable. Living in Ontario, snow belt area makes that a difficult task. We just had a huge melt and I was literally walking through ankle deep puddles all day. I cannot believe my feet were dry and warm all day. It’s magic. I will definitely be looking at Vessi again do or all seasons footwear. Love that they are vegan!!

Respuesta de Vessi
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