Vessi Opiniones 

I work outside so need my feet to stay dry and comfortable. Living in Ontario, snow belt area makes that a difficult task. We just had a huge melt and I was literally walking through ankle deep puddles all day. I cannot believe my feet were dry and warm all day. It’s magic. I will definitely be looking at Vessi again do or all seasons footwear. Love that they are vegan!!

The customer service team went above & beyond in handling my situation, and turned a bad experience into an amazing one. Great job customer service team!!!

The shoes are amazing. Don’t second guess buying them. I now have 6 pairs, I trekked through universal studios on a rainy day and had completely dry feet and no blisters. Wore them through the highlands in Scotland to find Nessi and my feet were dry. They are lightweight and comfortable. Best to read how the style you like fits so you get the best fit for that style. They are light weight, truly waterproof shoes. Best investment I’ve made for my feet.

I had my boots for three weeks and has been alternating from drizzle to downpour. My feet are bone dry. They are comfortable as well.
I had an issue with my original pair. Brought it back after two days. Staff was awesome in the exchange. Absolutely no problem. They were professional and courteous at the Richmond Centre location.

My shoes were in a great box, and were so well crafted. The design is awesome and they fit like a glove. I love them.
I'm 72 and appreciate a good shoe!!

They promised a $20 gift card with a qualifying Black Friday purchase. Instead, a few weeks later, they sent a simple discount code with a short expiration date, valid only with a minimum order value of $80. This level of audacity is quite remarkable. I believe this was my last purchase.

The shoes are great! They are actually waterproof as they state. Super comfortable for 8+ hour wear.

It’s actually for my wife but her words is “excellent waterproofing, will keep your feet dry and comfortable all day.” We made a mistake about the size but the customer service is great. Didn’t have any problem for changing the size. They keep me updated every now and then and very accommodating. Will surely get another one for me. 🙌

The product is worth every penny. Bought for myself and just about all my family members. We all are very happy with the shoes. Highly recommend them to anyone who has decided to buy them.

Outstanding Customer Service & Great Product Support

I had a great experience with Vessi and their customer service team. After realizing that my white waterproof shoes showed staining more easily than I expected, I reached out through their warranty process. The response was quick, professional, and incredibly generous.

They clearly explained the situation, offered helpful care guidance, and gave me multiple options — including a replacement in a darker color or a full refund — without any hassle. The communication was friendly, transparent, and made it clear they truly stand behind their products.

It’s refreshing to see a company that prioritizes customer satisfaction the way Vessi does. Because of this experience, I’ll absolutely continue supporting them and look forward to trying future products.

Highly recommend Vessi — not just for their shoes, but for their outstanding customer service.

The quality of products were perfect!

1) Worst return policy of all time. Make sure the shoes fit and you don't want to return them because you will need to ensure they are not only not worn ever, the box is not scratched, you have kept the unique, one of a kind order number which is not emailed to you but only found by finding your order on their website, but YOU PAY SHIPPING ON THE RETURN! That's right, you can't return in store, nor will they pay shipping costs. You pay for Canada Post to or worst if you live somewhere else, you pay the shipping costs for the right for their inspectors to discern whether your return is worthy of returning.
2) They fit right on the top and the sides. Better fit if you have thin, dainty feet.

Pros : water repellent. This is good. And unless you walk thru a lot of water or big puddles your feet should stay dry. Not bad at all.

I ordered a pair of shoes from Vessi website on Nov 27. After 20 days the company sent me an email that my order was cancelled. Such a bad customer experience. I will never consider them again.

I have placed my order in Nov 24.it was confirmed in Dec 4.about Dec 20, I asked about the status of my order. You replied it will be shipped soon as you are very busy with the amount of orders in holiday seasons.
I checked the status of the order in Dec24, x-mas eve, and noticed the order was canceled in Dec 22. How could you do that? You left me in a very bad situation right at the x-mas eve.

Customer service was excellent, very understanding, customer is #1. Retrun process once started was very easy. Will continue to shiop at Vessi. they have top quality products

Would give it a negative 5 stars if I could. I saw Hank Green on YouTube promoting these shoes and so I ordered a pair on December 7th to gift to my husband for Christmas. I received an email on December 16 letting me know that due to higher than normal demand my order was delayed, which I did not mind. Since I did not hear from them I then sent them an email on the 22nd inquiring about the order and today the 23rd at 7pm eastern time I received an email letting me know that due to the high volume of orders mine was being cancelled so now it’s too late to get a gift for my husband for Christmas. I’m very upset and would not recommend this company.

i ordered a pair of walking shoes on Dec. 7th, 2025. I was waiting and waiting for an update for the ship date and finally got a cancelled order notice with a refund after waiting for the merchandise for over two weeks. This is no excuse for not notifying customers in advance. One day before Christmas and the company didn't even care about it. Don't buy anything from this company. This is a terrible way to deal with customer. If you don't have enough shoes to sell, then let me know right away.

Easy online ordering, prompt delivery.
I have 5 pairs of Vessi shoes and boots now and they are all sooo comfortable.

I ordered a pair of shoes for my sister-in-law on December 2nd, which was way before the cutoff date to receive for Christmas. On the 10th, I emailed customer service, where I received an AI response. I tried again and received a second AI response letting me know someone would contact me within 72 hours. Did not hear from anyone until after 5 days, I DM'd Vessi on IG. I finally received a response on the 19th and then didn't hear back until the 23r,d when they refunded me my order because they had made a mistake and no longer had the item. I now have no present for my sister in law, even though I did this with lots of time. I am super disappointed by the customer service and lack of communication. I understand Christmas is a busy time, but this was just totally unacceptable.