Vessi Opiniones 

I like a pair of shoes I bought before. Hence I put in an order for 3 pairs during Black Friday (in November 21, 2025). They are still not shipped, it has been 20 days since.
Their customer service kept telling me that they received too many orders, which I completely understand and expect. The problem is WHY DON'T THEY HIRE MORE PEOPLE/PART-TIMERs to fulfill the job? It's Black Friday, they had a good sale off, it's all predictable and could be avoidable.

Ordered on November 24, 2025. Still waiting for the delivery. Contacted their useless AI Customer service with the lame excuse of being back logged due to the Black Friday sale. I responded that is totally unacceptable and a lame excuse. Demanded a refund. They came back with a partial refund of $20.34. Then today they had the audacity to ask me to review their customer service. Like others, still waiting with no update of an expected delivery date.

Easy order process. True to size. Comfortable shoe

Great product. Would purchase again.

sales staff very helpful. i tried one pair of shoes on my treadmill at home. it rubbed my heel so i returned them. i bought chelse black on black boots. wear them all the time. i love to walk outside and now have comfortable rain proof boots

Since last year been purchasing shoes not just for me but also for my nephews in which until now they've been enjoying. The shoes are durable and true to what they say, it's water proof.

The shipping is fast, online shopping is great, no hassle and convenient.

I purchased a pair and after wearing them for around 20 minutes, they got really uncomfortable. Trying to remove them or put them on was also extremely time consuming. I tried returning them and the manager claimed that the 20 minutes of wear meant they could not be sold again. Honestly, they are expensive and not easy to wear. The customer service is abysmal.

The shoes and boots really are waterproof but somehow, they do not make my feet sweat. Not sure how they do it but they do. Have used my shoes, sneakers and boots for everything from taking my dog for a walk or the dog park to travelling to Antarctica. Have also stood in a classroom for more than 8 eight hours and still they are comfortable. Have at least 8 different pairs at this point.

I recently purchased a pair of Vessi shoes. I was really enjoying them but after only a few short weeks the loophole in the back of my slip ons became detached. I reached out to Vessi and after completing the warranty form online and sending the details to the Vessi team one of the team members reached out to me and said they would sent me a replacement pair. I asked if they required my old pair back and they told me that it wasn't necessary and to keep them. That was 2 days ago and today I recieved my new pair.
I am so impressed with the company and the excellent customer service I received.
They really stand behind their product.
Thank you for making me so happy!

Great product and reliable service. What more can you ask for?

Such a poor customer/marketing service. Welcome to the 21st century, where even talking to a human agent becomes challenging ! A week has passed since my first email, and despite another further attempt, at the time of writing, I still haven't heard anything back from a Human Agent. All I get is a AI generated answer, which just keeps repeating itself. AI, definitely a leveling down. One of the worse customer service I had ever experienced. I would be very careful before buying any of their products, as you might end up in the same situation in case you are experiencing any issues.

Lightweight and comfortable for everyday wear. My kid loves it.

Great shoes and great customer
service

I really wanted to love these white Vessis. The style is clean and modern, and the comfort is truly outstanding. I walked over 30,000 steps in one day with zero discomfort, which is incredible.

However, the "pro" of comfort is completely undone by a major "con": upkeep. While walking in the city, the white material attracts dirt and grime at an alarming rate. The real problem is that they are incredibly difficult, if not impossible, to clean. The dirt seems to set into the material, and following cleaning instructions does nothing.

It's a huge disappointment. Despite the A+ comfort, the difficulty in keeping them clean is a deal-breaker. They only looked good for the first wear. I will not be buying these again.

Vessi is consistent in the ordering process, short wait times for delivery, and the quality of the shoes. I have 7 pairs of Vessi shoes and Chelsea boots. All true! I recently purchased 2 pairs of kid sized Chelsea boots for my 8 yr old granddaughter who loves fashion and rain puddles!

I do a lot of light hiking - the storm burst shoes are perfect. They are comfortable out of the box and provide excellent grip and cushioning. Highly recommended!

The first pair I bought from them lasted, no joke, 5 years of near daily use. Recently I bought my second pair online and I had to try on a bunch of different pairs before I found the right fit (they discontinued my old pair). I exchanged 5 times before I found the right fit (that's 6 shoes) they paid for return shipping and provided the other size at 0 cost to me (except for the difference in price in the different models). Their customer service even gave me a free replacement pair in days when FedEx lost mine. My experience couldn't have been better. Other companies need to take notes!

Great product, fast service.