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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Trustworthy partner, their policies are strict but agile. They keep upgrading their professional team and its pleasant to work with them.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Nice EMI! It's fast, convenient and easy to use. Additionally, great customer support, which helps us immediately (special thanks to Jekaterina and Elena) when we need something. As a client for seve... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our experience with Vialet services has been exceptional. The payment workflows are smooth, fast, and highly reliable. Our account manager have been proactive partner. When we faced any issue, the te... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Not bad overall when working with under 5k EUR a wire; SEPA inst crediting and sending. That being said when your balance hits 20-30K EUR random compliance questions start flying by-daily with poor... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Institución financiera
  2. también en la categoría
  3. Servicio de pago
  4. Servicio de transferencia de dinero

Escrito por la empresa

VIALET is a technology-driven Electronic Money Institution (EMI), licensed by the Bank of Lithuania, delivering high-performance payment infrastructure for businesses across Europe and beyond. As a direct SEPA participant and Principal Member of Visa and Mastercard, VIALET provides the essential payment rails, including dedicated IBANs, card acquiring, open banking and automated mass payouts engineered for global e-commerce and complex, regulated industries. By owning its infrastructure and eliminating intermediaries, VIALET ensures faster settlements, seamless API integrations and uninterrupted financial operations for businesses that demand reliability and precision. Products: Dedicated Business Accounts (IBANs), Card Acquiring , Merchant Accounts, Pay-ins and Mass Payouts, Multi-Currency Payments, Plug & Play API, Open Banking, Virtual Cards, Crypto-Friendly Accounts


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

48 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(48)

12 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Trustworthy partner

Trustworthy partner, their policies are strict but agile. They keep upgrading their professional team and its pleasant to work with them.

23 de junio de 2026
Opinión espontánea
Logotipo de VIALET

Respuesta de VIALET

Thank you for positive feedback! This means a lot to us!

Valorada con 5 estrellas sobre 5

Our experience with Vialet services has…

Our experience with Vialet services has been exceptional. The payment workflows are smooth, fast, and highly reliable. Our account manager have been proactive partner. When we faced any issue, the team stayed on the line until it was resolved, demonstrating a true understanding of our business needs.

13 de mayo de 2026
Opinión espontánea
Logotipo de VIALET

Respuesta de VIALET

Thank you for positive feedback! This means a lot to us!

Valorada con 5 estrellas sobre 5

immediate and necessary assistance

In any situation or other issues, I can rely on immediate and necessary assistance from a bank manager. The managers are very polite and prompt in any matter. Also I would like to separately note the web banking interface, which is very convenient, simple and fast.

5 de mayo de 2026
Opinión espontánea
Logotipo de VIALET

Respuesta de VIALET

Evgeny, thank you dearly! We'll keep it up.

Valorada con 5 estrellas sobre 5

Nice EMI

Nice EMI! It's fast, convenient and easy to use. Additionally, great customer support, which helps us immediately (special thanks to Jekaterina and Elena) when we need something. As a client for several years, I can confirm that Vialet has been constantly evolving and improving each year.
Highly recommend!

7 de mayo de 2026
Opinión espontánea
Logotipo de VIALET

Respuesta de VIALET

Thank you, Kyrylo! This means a lot to the team. We'll keep holding ourselves to the same standard.

Valorada con 5 estrellas sobre 5

Trustworthy

trustworthy, client-focused, great experience with the company.

1 de abril de 2026
Opinión espontánea
Logotipo de VIALET

Respuesta de VIALET

Thank you, Brigita! That's exactly what we aim to be.

Valorada con 5 estrellas sobre 5

I recommend this company for everyone…

I recommend this company for everyone who wants a smooth onboarding process, best customer support, and looking after their account very well. All the best for Vialet people!

29 de abril de 2026
Opinión espontánea
Logotipo de VIALET

Respuesta de VIALET

Thank you, Davide! This means a lot to us.

Valorada con 5 estrellas sobre 5

Customer

Had an issue with transfer not coming through, their support team explained everything and had it handled rather quickly.

23 de abril de 2026
Opinión espontánea
Logotipo de VIALET

Respuesta de VIALET

Thank you for your kind words! We'll keep it up!

Valorada con 5 estrellas sobre 5

Simply great

Simply great - very positive view on the customer, services you can rely on, always listening and getting better

23 de abril de 2026
Opinión espontánea
Logotipo de VIALET

Respuesta de VIALET

Thank you, Marius. We'll keep it up!

Valorada con 1 estrellas sobre 5

Unprofessional and arrogant

I had an incredibly disappointing and unprofessional experience with this company. Despite my business being fully legitimate and based in the UK, they refused to even consider working with me based solely on the personal background of the UBO (Ultimate Beneficial Owner), which has no connection to the business operations.

When I tried to explain this, their representative responded with outright hostility and discriminatory remarks, showing complete disregard for basic professionalism and respect. Instead of discussing compliance concerns rationally, they made it personal and offensive.

Their extremely poor ratings both here and on Google further prove that this is not an isolated issue but a pattern of how they operate. I would strongly caution anyone considering working with this company. Their lack of professionalism, ethical standards, and respect for potential partners speaks volumes about how they conduct business.

28 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Risque d'utiliser cette startup

Après avoir lus l'ensemble des avis négatifs je ne prendrai pas le risque d'utiliser cette mini société et surtout que je travaille dans le commerce international. C'est un risque pour moi, merci à tous les utilisateurs pour leurs conseils

10 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Company does not adhere to published conditions

The company seems extremely dubious to me. The conditions on the homepage do not correspond to what is subsequently demanded; mind you, for a low-risk company. This extremely dubious behaviour lights up all the warning lights for me. PS: At two other online banks, as well as at the local bank, the fun didn't take 3 hours and they stick to the conditions (20 EUR / half year). The company here wanted 50 EUR per month for 10 bookings - ridiculous.

24 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

They treat you as a terrorist just to…

They treat you as a terrorist just to say no.

In 15 years, i never had to send so much information to open an account, and after 2 months exchanging emails, answering the eye colours of the children's i don't have get. They say "sorry, all these was for nothing, you lose your time."

23 de enero de 2023
Opinión espontánea
Logotipo de VIALET

Respuesta de VIALET

Hello Aitor, thank you for your feedback. We value your opinion, as it helps us grow and become better for you. After your case review for a business account application, we see that only business activity and confirmation questions have been asked as per our onboarding procedures.

We assure you that all questions and requested cooperation is solely in order to comply with legislation and ensure secure services for our customers. Unfortunately, after review of all provided information we could not proceed with business account offer. If you would like to receive more details we will be glad to assist you and you can contact us on support@vialet.eu

Valorada con 1 estrellas sobre 5

Terrible ..

Terrible ... blocks any transfers over 1000 EUR in and out, terrible chat ... slow answers... always wondering where your funds are at any time ...

1 de febrero de 2022
Opinión espontánea
Logotipo de VIALET

Respuesta de VIALET

Dear r h, we are sorry to hear you were not happy. We understand your concern. Please note, that we are working under supervision of a national bank and we fully comply with the legislation and all required guidelines, including necessary compliance processes. All of our actions are made in order to ensure safety of our customers and security of their funds.
We apologize if there was a delay in the response times, as we respond to clients within regular business hours (9:00-17:00 Riga time) and depending on the situation review of your request may take longer in order to provide you with a full answer. Thank you for your feedback, and if you still require assistance please let us know on support@vialet.eu

Valorada con 5 estrellas sobre 5

Great app

Great app!
Learned about it through colleagues and wanted to switch from Revolut. no regrets, good decision! easy to transfer & pay whenever I'm abroad!

8 de septiembre de 2022
Opinión espontánea
Logotipo de VIALET

Respuesta de VIALET

Dear Daniela thanks a lot for your review! We value your opinion, as it helps us grow and become better for you. Thanks again!

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