Trustworthy partner, their policies are strict but agile. They keep upgrading their professional team and its pleasant to work with them.
La empresa ha respondido
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Consulta las opiniones de los clientes
Nice EMI! It's fast, convenient and easy to use. Additionally, great customer support, which helps us immediately (special thanks to Jekaterina and Elena) when we need something. As a client for seve... Ver más
La empresa ha respondido
Our experience with Vialet services has been exceptional. The payment workflows are smooth, fast, and highly reliable. Our account manager have been proactive partner. When we faced any issue, the te... Ver más
La empresa ha respondido
Not bad overall when working with under 5k EUR a wire; SEPA inst crediting and sending. That being said when your balance hits 20-30K EUR random compliance questions start flying by-daily with poor... Ver más
La empresa ha respondido
Información sobre la empresa
- Institución financiera
- también en la categoría
- Servicio de pago
- Servicio de transferencia de dinero
Escrito por la empresa
VIALET is a technology-driven Electronic Money Institution (EMI), licensed by the Bank of Lithuania, delivering high-performance payment infrastructure for businesses across Europe and beyond. As a direct SEPA participant and Principal Member of Visa and Mastercard, VIALET provides the essential payment rails, including dedicated IBANs, card acquiring, open banking and automated mass payouts engineered for global e-commerce and complex, regulated industries. By owning its infrastructure and eliminating intermediaries, VIALET ensures faster settlements, seamless API integrations and uninterrupted financial operations for businesses that demand reliability and precision. Products: Dedicated Business Accounts (IBANs), Card Acquiring , Merchant Accounts, Pay-ins and Mass Payouts, Multi-Currency Payments, Plug & Play API, Open Banking, Virtual Cards, Crypto-Friendly Accounts
Información de contacto
Lituania
- support@vialet.eu
- vialet.eu
4,6
Excelente
48 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
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The ultimate scam
Should have received 3 wire transfers they never arrived, the days that i should have received the money the account was unavailable the day after was back working normally but with no money inside..stay away from them they will scam you
23 de diciembre de 2020
Opinión espontánea
Respuesta de VIALET
Dear Cheikh, we are sorry to hear of your experience. We assure you that no funds are ever kept with us, and our support is always there to help you detect if anything has been lost or returned. Currently, your query has already been addressed and solved by our support representatives. In case you are still facing any irregularities, please contact us via support@vialet.eu .
SCAM ALERT
Blocked card without reason. Odered new one, waiting almost 2 month, support not answering for weeks... dont recommend this
21 de diciembre de 2020
Opinión espontánea
Respuesta de VIALET
Dear Tomas, we are sorry you had such experience. We informed all our customers that due to partner switch, on 9th of October all cards of all customers have been disabled. We acknowledge and apologize for the inconvenience. New cards are now available for order in the app. We are working hard to provide better service to you and our support is always there to help. In case you are facing any irregularities, please contact us via support@vialet.eu . Thank you for understanding.
Attention! Keep your hands off it!
I got a payment and wanted to make a transfer, once there was Canceld for the transfer, the amount is still available but I can't do anything, the support has not responded for 1 week, I reported that to BAFIN that something like that got a license just sad..
18 de diciembre de 2020
Opinión espontánea
Respuesta de VIALET
Dear Daniel, we are sorry to hear of your unsatisfactory experience. We assure you that no funds are ever kept with us, and our support is always there to help you detect if anything has been lost or returned. Currently, your query has already been addressed and solved by our support representatives. We are also on the continuous improvement lane to provide better service to our customers. In case you are still facing any irregularities, please contact us via support@vialet.eu .
It's a fraud
It's a fraud. After a few transactions the new balance or transfer you may make to your account will never appear and the support will stop responding. Someone should take them to court. Its a downright fraud. Revolut, bunq, N26 are legit, Vialet are clowns that should be jailed.
18 de diciembre de 2020
Opinión espontánea
Respuesta de VIALET
Dear Christina, we are sorry to hear of your unsatisfactory experience. We assure you that no funds are ever kept with us, and our support is always there to help you detect if anything has been lost or returned. Sometimes payments may be checked twice and we may ask some questions, which is solely done in order to comply with legislation. This is why we hope for your cooperation and understanding. Currently, your query has already been addressed and solved by our support representatives. We are also on the continuous improvement lane to provide better service to our customers. In case you are still facing any irregularities, please contact us via support@vialet.eu .
Thieves!!
Thieves!!! Scammers!!! They just stole the money and stopped responding. Support is ba*tards. Do not contact you will be deceived!!
28 de octubre de 2020
Opinión espontánea
Respuesta de VIALET
Dear Marat, we are sorry to hear you had such experience. We assure you that no funds are ever kept with us, sometimes we may ask some questions, which is solely done in order to comply with legislation. The payments in question always reach beneficiary or sender, upon your confirmation. Currently, your query has already been addressed and solved by our support representatives. We are also on the continuous improvement lane to provide better service to our customers. In case you are still facing any irregularities, please contact us via support@vialet.eu .
Excellent support.
16 de octubre de 2020
Opinión espontánea
Respuesta de VIALET
Hello! Thanks a lot for your feedback! We will do our best to make our services even better:-)
Customer service is very poor
Customer service is very poor, extremely slow and didn't solve an issue for a week. It's not solved now, no response from the
Company. Having in mind they have so many conpetitors in this segment, I would rather recommend others like revolut monese, TransferWise, bunq n26.
Not to mention that their card only work within eu and eea.
12 de mayo de 2020
Opinión espontánea
Respuesta de VIALET
Dear Angele, we are very sorry you had to face such inconvenience. We are also on the continuous improvement lane to provide better service to our customers. Currently, your query has already been addressed and solved by our support representatives. In case you are still facing any irregularities, please contact us via support@vialet.eu . We thank you for your feedback as it helps us grow and improve!
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