Trustworthy partner, their policies are strict but agile. They keep upgrading their professional team and its pleasant to work with them.
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Trustworthy partner, their policies are strict but agile. They keep upgrading their professional team and its pleasant to work with them.
La empresa ha respondido
Nice EMI! It's fast, convenient and easy to use. Additionally, great customer support, which helps us immediately (special thanks to Jekaterina and Elena) when we need something. As a client for seve... Ver más
La empresa ha respondido
Our experience with Vialet services has been exceptional. The payment workflows are smooth, fast, and highly reliable. Our account manager have been proactive partner. When we faced any issue, the te... Ver más
La empresa ha respondido
Not bad overall when working with under 5k EUR a wire; SEPA inst crediting and sending. That being said when your balance hits 20-30K EUR random compliance questions start flying by-daily with poor... Ver más
La empresa ha respondido
VIALET is a technology-driven Electronic Money Institution (EMI), licensed by the Bank of Lithuania, delivering high-performance payment infrastructure for businesses across Europe and beyond. As a direct SEPA participant and Principal Member of Visa and Mastercard, VIALET provides the essential payment rails, including dedicated IBANs, card acquiring, open banking and automated mass payouts engineered for global e-commerce and complex, regulated industries. By owning its infrastructure and eliminating intermediaries, VIALET ensures faster settlements, seamless API integrations and uninterrupted financial operations for businesses that demand reliability and precision. Products: Dedicated Business Accounts (IBANs), Card Acquiring , Merchant Accounts, Pay-ins and Mass Payouts, Multi-Currency Payments, Plug & Play API, Open Banking, Virtual Cards, Crypto-Friendly Accounts
Lituania
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
VIALET GROWS MORE ONLY WITH CLOSING THE CUSTOMERS ACCOUNTS WITHOUT REVELAING THE REASON!! IS THIS LOGICAL????
Inefficent;improper and unfriendly services..stay away
he reply they provided below is just act of imposing their rules, but it doesnt legitimize their crippled services..I had already account with them, then all of a sudden they closed the account by not informing me in advance through the proper channels without any explanation..is this the right service???
They dont provide customer friendly services:Their services are all inconvenient,troubled,crippled and insufficent:I had a verified account with them;Then all of a sudden,They froze the account which i havent got the notification from them by convenient messaging;they said they notified my by online notification which i didnt see it for 2 weeks; then i noticed it but then they said it was too late the account has been terminated..Wat is this?? what kind of service and logic is this?? it is despotism and mentality which you can only see not in europe but in old eastern block countries....therefore; their policies ,rules working manner not convenient at all..Dont risk..dont choose this company; you can find better ones on the net..it is high risk that you might face the same restrictive policies as i did...
THEY DONT UNDERSTAND THE CUSTOMER,HOW COULD THE CUSTOMER UNDERSTAND THEM??

Respuesta de VIALET
Ļoti laba bankas pakalpojumu sniedzēju firma, atsaucīgi un pretimnākoši operatori.

Respuesta de VIALET
Not bad overall when working with under 5k EUR a wire; SEPA inst crediting and sending. That being said when your balance hits 20-30K EUR random compliance questions start flying by-daily with poor responses from the chat and team overall. Then when receiving 10K+ funds get stuck, you have to fill in forms and answer very odd questions .... Then after 2 months of work and around 100k in test transfers later they bombard you with BS and forms and ofc takes AGES to withdraw the funds. Whole support team - useless except 1 guy Niko who was fairly quick and experienced who eventually helped me recover my funds. the stars go to him personally.
Overall quick to open & not easy to use SEPA IBAN solution

Respuesta de VIALET
The most unfriendly and uneducated costumer service….
Held back my fund and came up with lousy excuses… took me 2weeks to get hold on my own funding.
Never ever trespassing this online bank app.

Respuesta de VIALET
I am trying to be objective here, the shortcomings of this service outweights few (seemingly!) benefits (free account, relatively speedy transactions) , so spoiler alert: avoid vialet - even you are intending to use for absolutely legal money transfers. It is not worth it and you might end up either wasting time or even your legally earned money. This service seems to be made by wanna-be e-bankers, and supervised by financial authority of small, rather poor country, which means they will be forced and able to apply AML and KYC policies in a inefficient and dumb way that generates many false positives. And the inferiour quality or competence of team will drag you in a time consuming suffering both for vialet clients (who would get their accounts suddenly blocked) and the confused, clueless team of vialet. In my case, beyond the clumsiness of the app, lack of downloadable account statement, lack of fund guarantee unlike real bank, this service you should use only as temporary transit point. but exactly this apparently calls one of many Vialet's automated AML flags, where innocent, normal transactions between your own online accounts, P2p platforms, other banks of your own will evoke your transaction or account blocked, and many hours of wasted time (excused by 'KYC requirements of Lithuania' ) with this inept (they got recently fined for bad KYC/AML policies at Vialet anyway) miserable service. They do not know what they are trying to do. Ambition to provide international / cross border services, but no skills. Stay away, vialet should wind up and leave the scene of electronic wallets for more professional teams and competent jurisdictions.

Respuesta de VIALET
To me the last couple of reviews seems fake, but that is not the case.
I opened an account with Vialet and everything was fine for +/- 10 days. When I received two salary payments (700 + 700 euros) my account got blocked due to money loundering, which is hilarious. I hope that I will get my money back from them. Please be careful with Vialet.

Respuesta de VIALET
Vialet is everything that it should be. They are professional, kind, and fast. Everyone there is so welcoming and they really make you feel like an important person.
Support service sufficient. The problem was solved without delay. I recommend work with this company.
SEPA and SWIFT for corporate accounts are not that easy for high risk. Works well with Vialet. Highly recommended!
Opened account for my company - all good, great service and fast money transfers.
High quality and reliable service. Nice to cooperate.
Vialet offers great products as Swift and sepa payments for corporate clients and you will get your own private banker. Glad with service they provide. Thank you
HIGHLY NOT RECOMMENDED
I just opened my Vialet account and I wanted just to connect with it with my PayPal.
PayPal usually send 2 small deposits to bank account to verify if the bank account is working and legit.
The deposits never arrived and PayPal said that the account is not valid. I wrote to Vialet just to find out what happened and why the 2 small deposits never arrived. They started questioning me and asked whats the purpose os 0.13$ transfer from PayPal. From where the money comes from, whats the source of the money. They even sent me 5 page documentation where I have to provide everything - my tax number, my source of income, my relations with Lithuania. All that just because of 0.13$.
They froze my account and I cant get my money out (I trasnsfered before 5eur of my own money just to make sure the iban is working) Now I can not even get back my 5eur before I answer to all those questions. I said that I do not want to use they service anymore because of all the documentation they ask to fulfull, and that I want to receive my 5eur back at least. They just ignored me and didnt give any answer. So they just stole 5eur. Without possibility to withdraw or transfer it. If they do the same with thousands of people, they become super rich I think. Do not ever use the service. Bad support. Bad service, a lot of documentation for such a small amounts.

Respuesta de VIALET
Blablabla money laudering prevention anti terrorism patatipatata. People needs to push decentralised finance and non custodial wallet, freedom for money!
Your represive financial wallet is a danger for liberty, human rights and property
Worst vialet... Your competitor Revolut is so better for apply Lithuania laws properly. Incredible worst compliance process of the fintech world, Vialet

Respuesta de VIALET
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.