Poor quality items & poor communication. I had ordered from VE previously and loved what I ordered - great quality & presentation, but something is very different now. Buyer beware!! PS - I ord... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
It took over a month for my order to be delivered. But I was in contact with customer service numerous times and they were responsive and helpful each time. The issue was getting my order thru custo... Ver más
I can't say enough good things about Victoria Emerson. Their pieces are great quality, affordable, and stylish. They have really great sales often as well. Their customer service is top notch. They ar... Ver más
This sterling silver tiger ring is GORGEOUS!!! Fantastic craftsmanship. Would make a wonderful gift . Shipping was timely and packaged well . I also want you to know that this is a very comfor... Ver más
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Color of the ring faded instantly
Color of the ring faded instantly. Took a long time to ship and receive. Bad first impression.
The perfect fall color!!
Victoria always knows exactly what looks good on me! She is so passionate about helping people look their best through fashion.
I had a problem with shipping I emailed…
I had a problem with shipping I emailed them and they got right back to me
They stand behind the their shipment
They replaced my order that the post office managed to lose.
Buy the Bracelet
Absolutely love the wrap bracelet I got. I have a bigger wrist and this works great. I got the black and it is super sparkly.
Great items
Good PR
You were attentive to my problem and helped me solve it with no fanfare….it was much appreciated.
My only comment is that bracelets are far better without magnetic clasps, and I strongly suggest you rethink this.
I really like the products from this…
I really like the products from this brand, but my overall experience was extremely disappointing. My original order was lost in transit, and when it was finally reshipped, not all the items I ordered were included. To make things worse, the items that did arrive came almost three weeks late.
Customer service was not at all satisfactory — there was no real solution offered, no discount, and very little communication throughout the process. The products themselves are beautiful and good quality, but the handling of the shipping and support was frustrating and disappointing. I truly hope the company improves its fulfillment process and customer service moving forward.
Not a good Apple watch band
Shipping took way too long. Alson, the Apple watch band that was sent was very hard to wrap tightly. I wore it to an event, and it kept coming untied. Was loose the whole time. Would definitely not purchase again.
Great customer service
It took over a month for my order to be delivered. But I was in contact with customer service numerous times and they were responsive and helpful each time. The issue was getting my order thru customs….i didn’t realize Victoria Emerson is a Canadian company. Then once thru customs my local post office briefly lost the package! Ugh! But I finally received my order and all is good. Customer service even reached out to make sure I finally received it. 💕
I always have a great experience
I always have a great experience! Thanks for some gems and great deals. I tell everyone about this online store.
Nice for the price
It took a bit longer than expected to receive my jewelry but one necklace was missing. Customer Service was great responding & will refund the money. Jewelry was purchased on sale for a great price . I like the jewelry but it looks a bit costumer however I did receive nice compliments on it. Good value for the price.
This is the best gift I made to myself
This is the best gift I made to myself! I am so thrilled the ring surpassed my expectations it is beautiful and I cannot wait to wear it! If you are thinking in getting this is perfect! Customer service was 5 stars too.
Superbes bijoux d'excellente qualité…
Superbes bijoux d'excellente qualité et livraison rapide!!! 😍
Great customer service
Great customer service! They responded promptly to my inquiry. I love the Ring! Thank you!
Exceeding expectations
Great service, very quick to remediate an issue and provide a solution beyond my expectations!
Run, Don’t walk…
I have ordered several pieces of jewelry from here and everything has been absolutely stunning!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








