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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I’ve had an overall positive experience with this matchmaking service. While there have been a few mistakes along the way, the support I’ve received has made a real difference. My matchmaker, Johanna... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Relocated to NYC in October and didn't know anyone so I downloaded all the apps - Hinge, Bumble, The League - and it was just frustrating. Everyone wanted casual or lived in Jersey. Friend suggested V... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

In my consultation with Calvin last year, he asked me what I wanted to be different about my dating life. I said "I want to meet people who aren't just tech bros who talk about crypto and startups all... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Used a different matchmaking service last year, total waste. Random intros, felt like they pulled names from a hat. Signed up here not expecting much to be hoenst. My matchmaker Melina pushed back on... Ver más

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Información sobre la empresa

  1. Servicio de contactos

Escrito por la empresa

Finding your person shouldn't feel like a second job. VIDA Select is modern matchmaking for professionals who refuse to settle. We handle the searching, screening, and scheduling—you see detailed profiles and photos before meeting anyone. No blind dates. No surprises. With 16 years of experience, 11,000+ relationships, and an 82% success rate, we help you find someone worth sharing your life with. You approve every match. We handle everything else.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

444 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 90% de las opiniones negativas

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Valorada con 3 estrellas sobre 5

My experience

Unfortunately my initial matchmaker who I spent the 90 minute session with getting to know me had a family emergency and I was assigned Nabeelah after I reached out since I hadn’t heard anything for a little while.
Nabeelah was great. My concerns come with the writers who send and answer messages. I’ve breakers were sent before my approval and responses were lacking. Less than the 2 times a day that was suggested. I also found that if a man wanted to converse more no effort was made to say something like I am on my way out but can message tomorrow or something to that effect. I wrote to Nabeelah and was very concerned that I was coming across as quite rude. She heard me and I did see some change afterwards. I would say overall a little disappointed in how it actually works versus how I was told it would work. Expectations are everything. I am actually going to say 3.5 stars but that is not a choice.
Nabeelah was available and did respond to my concerns and questions quickly and made changes where necessary. The profiles were very good!! My concerns were not with Nabeelah but in the writers and overall process

1 de abril de 2024
Opinión espontánea
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Respuesta de VIDA Select

Hi Shauna - I'm Rosalia, the Client Success Manager here at VIDA. After reviewing your account, I was happy to see you loved your profiles, and that you paused the service to see where things go with a promising match Nabeelah selected for you!

I’d like to address your concerns with the writing aspect of our service, and to thank you for taking time to share your feedback and highlight areas where you feel your experience could have been improved.

I can see that some challenges such as premature icebreakers and later messaging delays arose from your preference to pre-approve every new match before messaging.

While we're happy to accommodate such preferences, it's less common among our clients and can introduce complexities, especially on platforms with response time limits like Bumble where we could potentially lose matches if we don’t send an icebreaker within a certain timeframe.

After you expressed your concerns about that as well as worrying that in some instances you were “coming across as quite rude”, we adjusted our messaging approach to better align with your preferences.

During the beginning stages of our service, there’s a learning curve as we familiarize ourselves with your criteria and the voice you wish to be represented with. Your feedback during this period is crucial, and I was happy to see that we were able to incorporate it and course-correct.

We take your feedback seriously and are committed to making continuous improvements. We hope things work out with the match we found and you don’t need us again, but please reach out if you have any questions or would like to resume service!

Valorada con 4 estrellas sobre 5

Good Experience

I had a good experience overall with Vida Select. I experienced some hiccups with my first matchmaker, but Rosalia from Client Services was very helpful. She was patient, allowed me to voice all of my concerns, and very responsive. I was transferred to a different matchmaker Nordika who was great to work with. She is quick to respond/communicate and provided me with her advise/tips while still respecting my wishes even if that meant deviating from her suggestions. The visual brand team and writers crafted a profile that I am very happy with and were very quick to accommodate my edit requests. I paused my service to further explore some candidates that they found, but would work with Vida Select again.

1 de marzo de 2024
Opinión espontánea
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Respuesta de VIDA Select

Hi Eric. Thank you so much for taking the time to leave this review for us. It was an absolute pleasure getting to know and working with you. We wish you the best of luck on this special journey! Take care and please stay in touch 🙂 Nordika

Valorada con 2 estrellas sobre 5

It wasn't clear when I signed on with…

It wasn't clear when I signed on with the salesperson that a matchmaker was going to pretend to be me to potential dates on well known sites. I'm sure fine by most but this makes me uncomfortable. But by the time I put the pieces together, my money was handed over. I'm using them for profile building though since the people are so nice.

20 de marzo de 2024
Opinión espontánea
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Respuesta de VIDA Select

Hi Evelyn - I’m Rosalia, the Client Success Manager here at VIDA. I’ve reached out to you both via email and text to discuss your concerns directly, but haven’t heard a reply yet.

It's important to us that every aspect of our service is clear from the very beginning, so I’m truly sorry to hear that you didn’t feel that was the case on your initial call with your Matchmaking Advisor!

As you can imagine, our advisors work from a set of carefully prepared talking points to ensure potential clients are provided with all the necessary information before making a decision to work with us. They are required to cover this comprehensive information on every call to guarantee transparency and understanding.

We understand that our standard service model might not be for everyone. I want to highlight that, beyond profile building, there are numerous ways we can tailor your experience to better suit your needs and preferences. Our team is dedicated to working with you to adjust our services in a way that you find valuable and feel comfortable with.

I look forward to the opportunity to speak with you whenever you're ready to connect.

Valorada con 5 estrellas sobre 5

Great communication

Charlotte Stephens was great at communicating and filtering. Was patient as I preferred so I could manage my time and be productive instead of being stuck in the dating app game.

10 de marzo de 2024
Opinión espontánea
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Respuesta de VIDA Select

Thank you, Mark! It was a pleasure working with you. Wishing you all the best on your journey ahead! -Charlotte

Valorada con 5 estrellas sobre 5

Melissa and her team were great

Melissa and her team were great! They really took a lot of the stress and hassle out of online dating. And I appreciate that they also set me up for success if/when I no longer needed their services but wanted to continue dating apps on my own.

21 de febrero de 2024
Opinión espontánea
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Respuesta de VIDA Select

Hi Lucky, thank you so much for your kind words! It's been a pleasure working with you and I'm so glad our help and input has given you more confidence to continue online dating on your own when you're ready! All the best, Melissa and your VIDA Team 💜

Valorada con 5 estrellas sobre 5

VIDA delivered 100%.

Francesca and her team were great. Within a month I'd found someone that I really connected with.

6 de marzo de 2024
Opinión espontánea
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Respuesta de VIDA Select

Billy,
Thank you so much for your kind words! I'm thrilled that you've met someone you're excited about. You were a pleasure to work with and I wish you all the best.

Thanks,
Francesca

Valorada con 5 estrellas sobre 5

Hayley is Great!

Hayley is fantastic to work with! Though I haven't necessarily found the perfect match yet, I believe the process that Hayley & her team have are really helpful & insightful. Be open minded, try new things, & the right fit will come around, its all about the effort you put into it!

3 de marzo de 2024
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Respuesta de VIDA Select

Thank you so much for the kind words. You have been so open minded to the process and have put in so much effort. The matches keep coming in and I know the perfect one is just around the corner. The best is yet to come!! - Hayley

Valorada con 5 estrellas sobre 5

Great service at Vida

Great service at Vida. My matchmaker Hayley is amazing. Very responsive and professional. Hayley guided me through the entire dating process, offered great tips and was always available to discuss things!

3 de marzo de 2024
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Respuesta de VIDA Select

Steven I can't thank you enough for the kind words. Embarking on this journey with you has been so fun. We are just picking up momentum and I am excited to see what the future holds. Wishing you all the best always. - Hayley

Valorada con 5 estrellas sobre 5

Well-organized and easy experience!

Shyne and the whole team were very organized and got me on a few dates very quickly!

27 de febrero de 2024
Opinión espontánea
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Respuesta de VIDA Select

Lauren, you are an absolute charm online, and you are easy to work with! I am happy that we were able to send you quality matches in your first month. I wish you all the best and I can't wait to hear an update! ❤️ Shyne

Valorada con 4 estrellas sobre 5

Vida is a well organized service with…

Vida is a well organized service with pluses and minuses. One huge plus was my matchmaker Hayley, without which I would have been lost. I had multiple issues with VIDA, starting with the setup and going through the regular running of the service. All throughout Hayley kept the process going and was focused on my satisfaction as we worked through the problems.
Here is a list of the issues I experienced and must be addressed:
1. Account setup, IT support - IT support was not very good. Had sites that had issues with and IT wrestled to get working (and ultimately failed). Other sites were not "officially" supported - but ultimately worked. I think IT should work in a much more structured way to provide the matchmakers with a good foundation (which is lacking today).
2. Account setup, Visual - Had little to no communications from the visual team and practically no feedback. Had to go in later with the matchmake and make adjustments. Would have been much better if the setup was more interactive.
3. Account setup, writers -Had to make repeated adjustments to the verbiage and in the end I just left some less than optimal text. Again, would be great to communicate directly and close the loop - rather than repeated back and forth.
4. Account running, visibility - there is no visibility into what's going on, time and contact wise. Would be great to know what's being done.
5. Account running, writing - had multiple incidents where the writers wrote text that was out of character for me, despite having information to the contrary. I realize it's a challenge with so many accounts, but still, it's essential they put in the effort to have a good grasp of the narrative and person before writing.

Despite all these issues, I think the overall result is more positive than negative. What really made the difference was Hayley, who I can't say enough good things about. I would recommend to give VIDA a try and see if they're a match. Hope they can work out their issues in which case this would be phenomenal.

19 de febrero de 2024
Opinión espontánea
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Respuesta de VIDA Select

Thank you so much for the insightful review. We definitely had a few challenges and road blocks to navigate but I am so glad we were able to get through. Your patience and positivity were felt throughout the whole process. I am so happy we found some great connections and I am looking forward to us staying in touch and seeing what the future brings. It was an absolute pleasure to get to know you and work together and I know only amazing things are to come in the near future. - Hayley

Valorada con 5 estrellas sobre 5

Tara Baldwin and her team were discreet…

Tara Baldwin and her team were discreet professional and most importantly EFFECTIVE. One night, one, one date and the rest is history. We have been inseparable since.

10 de enero de 2024
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Respuesta de VIDA Select

Thank you so much! I'm so happy you've found each other and I wish you all the best in your new relationship! Tara

Valorada con 5 estrellas sobre 5

The experience was fantastic!

The experience was fantastic! The people really make it fun, easy, and exciting!

Hayley and Barbara are the best—truly world-class! Had the best experience with those two.

13 de febrero de 2024
Opinión espontánea
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Respuesta de VIDA Select

Thank you for the kind words Jake. Barbara and I thoroughly enjoyed working alongside you. Your openness to sharing feedback with the team and learning the process was wonderful. You have such a kind and genuine nature. We both wish you the absolute best and we are looking forward to updates from you! - Hayley

Valorada con 5 estrellas sobre 5

True professionals

True professionals, who deliver what they present. Very happy to recommend to anyone using Social Media as their primary means to meet.

12 de febrero de 2024
Opinión espontánea
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Respuesta de VIDA Select

Hi Pat, thank you so much for leaving this review for us, which we truly appreciate. It was an amazing experience getting to know you and work with you. Thank you for being such a wonderful client. Wishing you all the best, and please do stay in touch and let us know how it goes. 🙂 Nordika

Valorada con 5 estrellas sobre 5

The entire team did a great job

The entire team did a great job. My main contact was Nordika. She was exceptional - professional, friendly, quick to respond and very helpful.

4 de febrero de 2024
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Respuesta de VIDA Select

It was such a pleasure working with you and I really appreciate you taking the time to leave this review for us. We are going to miss having you as our client, but wish you all the best for the future! Please keep in touch and let me know how it goes 🙂 Nordika

Valorada con 5 estrellas sobre 5

Skeptical at first

Skeptical at first, I was impressed with the sophistication of their service. Hayley Harper, my main contact person (the "matchmaker") was highly professional, warm, caring, and empathic.

26 de enero de 2024
Opinión espontánea
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Respuesta de VIDA Select

Mark, I cannot thank you enough for the kind words. It was such a pleasure to have the opportunity to work with you. I wish you nothing but the best always! - Hayley

Valorada con 5 estrellas sobre 5

I am so happy with Chrissy H!

I am so happy that Chrissy H. was my matchmaker during my VIDA Select experience! She was helpful, responsive, knowledgeable, and thoughtful with such a postive attitude with me. She even set up a call with me on a Sunday morning which I thought was great!

Overall, this service and experience was very helpful and I'm dating a beautiful lady I met on Match with long term expectations. I woudn't be here without VIDA Select motivating me to "get off my couch" and take action about starting a dating life. They are supportive and responsive. I'm grateful for this positive experience.

Thanks,
Captain K

9 de noviembre de 2023
Opinión espontánea
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Respuesta de VIDA Select

Thank you so much for sharing your positive experience with VIDA Select! It was an absolute pleasure working with you. As a Matchmaker there is nothing more rewarding than this. I wish the both of you many happy years ahead and make beautiful memories! With love, Chrissy 💕

Valorada con 5 estrellas sobre 5

Great Experience

Working with my matchmaker Nabeelah was such a pleasant experience. From setting up and confirming profile information, picking the right pictures to reviewing matches, Nabeelah makes you feel as though you are her only client! I highly recommend the service and Nabeelah!

10 de enero de 2024
Opinión espontánea
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Respuesta de VIDA Select

Thank you for the kind words! I truly enjoyed getting to know you and your positive spirit is so contagious; I was always left smiling after our calls! - Nabeelah

Valorada con 5 estrellas sobre 5

My experience with VIDA Select was great! Aeilar was wonderful! ❤️

My experience with VIDA Select was great! My recommendation is to ensure that you and the team have a clear understanding of what “you” are looking for in a soulmate in the beginning. Also, respond promptly and accurately to all emails from the team. If you follow those steps, then you will be fine!

Due to the poor dating climate during this time, I decided to utilize this service. My matchmaker Aeilar was great! Aeilar was prompt and thorough, ensuring that I received all of the needed information and my questions were answered. I also received notice of off days, and who the replacement was for that day. I highly recommend Aeilar if you can request a specific matchmaker. Overall, her and the team were wonderful!

I made a great connection through this service, and we are still communicating. The connection is getting stronger by the day, so I’m very excited about my social life this year! 😊🥰 The results will vary by person, but this was a great financial investment. I encourage all to know what you are looking for and to have an open mind. The soulmate search is a process, but if you go in with a positive attitude and make a strong effort, the reward will be worth it in the end!

31 de diciembre de 2023
Opinión espontánea
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Respuesta de VIDA Select

Thank you very much for your kind words and for sharing your VIDA experience.🙂 Nothing feels more fulfilling as a Matchmaker than knowing my clients are finding wonderful relationships through us. I wish you the very best and we are very happy about the connection you've made ❤️ Aeilar

Valorada con 5 estrellas sobre 5

My matchmakers Lorraine and Nordika were AMAZING!

Had an amazing experience with Vida! My matchmakers Lorraine and Nordika (worked with them both while one was on break) made a huge difference in the experience. Attentive, thoughtful, helpful when I had a wide range of questions (and I had a LOT) and very understanding. Can not speak more highly of them.

The technical set up side was a little wonky at first, but Nordika made sure nothing went up that I wasn't satisfied with so that was great, just took a bit longer. It's great to have people vetting and sourcing people for you without you having to think about it. Tough to relinquish power at first, but then it's a good thing to sit back and not get too attached.

I only stopped because I had unexpected scheduling issues that made me pause, but I'll be back. I've thankfully already had a meaningful match in one month that's worth exploring!

Definitely worth the investment! Highly recommend

8 de enero de 2024
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Respuesta de VIDA Select

Thank you so much for your kind words! We really appreciate you! We're looking forward to your return. Hope you always take care! Lorraine & Nordika

Valorada con 4 estrellas sobre 5

4.5 stars

(This is a 4.5 star review) My Vida sherpa was great. Friendly, helpful, easy to work with, responded quickly. She gets five stars. The team working with her gets 3.5 stars — they are good, not great, not terrible. It was very helpful to have them creating first drafts of everything. But I did a fair amount of editing to get to the final profile wording. Also, the profile photos they chose were weird. No matches with the photos they selected, so I tossed out their photos and chose the photos myself. Once we got profiles set up on all the sites, everything was smooth sailing. So, so helpful to have them doing the initial outreach and banter. I don’t know how people would do all that on their own. The bottom line: Vida is 100% worth it. I’d previously spent thousands of dollars on “luxury” professional matchmakers — low yield; total waste of money. Vida worked in two months — I’m now dating someone seriously.

5 de enero de 2023
Opinión espontánea
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Respuesta de VIDA Select

We are glad you found so much value in the service, and wish you the best of luck in your new relationship!

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