The cupboard was exactly what I wanted but the delivery left a lot to be desired. The website said it was next day delivery but it didn't even leave their factory for 4-5 days. After another 4-5 days... Ver más
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Consulta las opiniones de los clientes
The shopping online experience and delivery was great. The products I purchased were not so great. Many Issues with all 3 pieces. Manufacturing very poor. Holes were not drilled correctly making it... Ver más
La empresa ha respondido
Easy to order and arrived within days of ordering. A bit cumbersome to put together and needed second person at some stages. Quite happy with product and looks good set up.
Found the instructions were not very clear. A lot of the holes did not match up when putting the shed together so we had to improvise by drilling new holes ourselves. Needed to buy materials to reinfo... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
vidaXL is an international online retailer where you can find whatever you need for your home, garden, garage and do-it-yourself projects. Our concept is based on offering a wide range of products that enable people to “live it up for less”. By using simple cost-cutting solutions that do not negatively affect the quality of the products, we are able to make our products accessible for as many people as possible. All processes from product development and purchasing, marketing & sales, logistics and customer services are in our hands. In that way we keep full control over our products’ functionality, quality and costs.
Información de contacto
Cherry Avenue 901, 94066, San Bruno, Holanda
- vidaxl.com.au
3,0
Medio
2 mil opiniones
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Great product
Great product, price and quick delivery. Will be ordering again.
7 de marzo de 2026
Opinión espontánea
Respuesta de vidaXL
Dear Customer,
Thank you for your positive feedback. We are delighted to hear that you are satisfied with the product, price, and delivery, and we look forward to serving you again.
Kind regards,
Tanya
vidaXL
Quad Bin Shed
I purchased the quad rubbish bin sheds from you and this weekend had a chance to put together
I am very disappointment after paying such a price to have
a) 2 different colours amongst various panel
b) The protectective film if you remove it... it removes the paint
c) The top lids are warped as the have no support
The material us very cheap and nasty and this company should pull it from selling to the public.
The product looks horrible
10 de marzo de 2026
Opinión espontánea
Respuesta de vidaXL
Hi Lee Perth,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand how disappointing this must have been, especially after the time and effort involved in assembling the shed.
We noticed that your order was placed through Lasoo. The relevant Customer Service team will get in contact with you shortly to provide assistance and resolve the issue. Your request will be treated with priority.
Kind regards,
Catalin, vidaXL Team
Easy to assemble
Easy to assemble, very affordable and looks good.
Minus one star for their use of Aramex couriers.
2 de marzo de 2026
Opinión espontánea
Respuesta de vidaXL
Dear Customer,
Thank you for sharing your feedback. We are glad to hear that you found the product easy to assemble, affordable, and that it looks good. We also appreciate your comment regarding the courier service and will take your feedback into consideration. For further assistance, please feel free to contact us at feedback@vidaxl.au.
Kind regards,
Elyn
VidaXL
The 80cm table arrived in two halves…
The 80cm table arrived in two halves not what I thought from the description but that’s ok unfortunately a small piece was broken off from one of the edges of the and the table is lumpy not at all what I would call flat, put you wine glass down incorrectly and it will be on your lap.
So it’s a bit of a fail from me.
2 de marzo de 2026
Opinión espontánea
Respuesta de vidaXL
Dear Troy,
I’m very sorry to hear that the table did not arrive in the condition you expected. I completely understand how disappointing it must be to find that a piece has broken off and that the surface is uneven, especially after looking forward to using it.
I have made several attempts to reach you but have not been successful in getting through. If you still require assistance or have any questions, please do not hesitate to email us at feedback@vidaXL.com.au. We are here to help and will prioritize your request as soon as we hear from you.
Kind regards,
Catalin - vidaXL
Fast and easy
Website was easy to navigate. Had exactly what I was looking for. Easy checkout and items turned up within a few days, out in the country.
17 de febrero de 2026
Opinión espontánea
Respuesta de vidaXL
Dear Customer,
Thank you very much for your kind words. We are delighted to hear that you found our website easy to navigate and that you quickly found exactly what you were looking for. It is also great to know that your order arrived promptly, even in a rural location.
We truly appreciate you taking the time to share your positive experience.
Kind regards,
Elyn
VidaXL
I was very happy with my purchase but…
I was very happy with my purchase but when I wanted to buy more I was told the transport costs were too high but they are still advertising free delivery to my area. Very sad to hear, wasn't given the option to pay delivery fee just had my order cancelled.
2 de marzo de 2026
Opinión espontánea
Respuesta de vidaXL
Dear Wendy,
We are glad to hear that you were happy with your previous purchase.
However, we are very sorry that this recent order was automatically cancelled. We understand how disappointing this must have been, especially given the advertised delivery options.
I’m glad I could assist you. If you need any further help in the future, please feel free to contact us at feedback@vidaXL.com.au.
Kind regards,
Catalin - vidaXL
Very low quality
The product is of very low quality and the panels do not align properly.
Also the paint is very light, almost translucent white, looks like it needs another coat of paint. Also is missing the sheet with white stickers to cover the holes.
28 de febrero de 2026
Opinión espontánea
Respuesta de vidaXL
Dear Daniel,
I am very sorry to hear that the product did not meet your expectations. I completely understand how disappointing it must be to notice alignment issues, concerns with the paint finish, and missing components after assembly. Please accept my sincere apologies for the inconvenience this has caused.
I am glad to have been of assistance. If you require any support in the future, please do not hesitate to email us at feedback@vidaXL.com.au
- we're always happy to help!
Kind regards,
Catalin - vidaXL
Excellent shipping times to regional NSW
The ease of ordering was good. The shipping cost and times were marvelous. I received my order to Narrabri,NSW within one week of ordering.
However, I am not fully satisfied with the quality of the product. At some places it looks like a home made hobby product. But no complaints considering the price.
It is good that companies are very mindful about the buying experience. But they should have the same approach to their goods as well. There is no point in giving an exceptional buying experience and with a low quality product.
25 de febrero de 2026
Opinión espontánea
Respuesta de vidaXL
Dear Customer,
Thank you for sharing your detailed feedback. We are pleased to hear that you were satisfied with the ordering process and the fast delivery to regional NSW. We also appreciate your honest comments regarding the product quality. Your feedback is valuable and helps us improve. Please feel free to contact us at feedback@vidaxl.au so we can assist you further.
Kind regards,
Eula
VidaXL
Great budget kitchenette.
Great budget kitchenette.
We did a small Airbnb kitchenette with sink & Bunnings wood countertop. The quality is cheap but for not a high use option on a budget this was perfect. Came fast & as describe
23 de febrero de 2026
Opinión espontánea
Respuesta de vidaXL
Dear Customer,
Thank you for your feedback. We are pleased to hear that the kitchenette suited your budget project and arrived quickly as described. We appreciate your comments regarding the quality and are glad it was a good fit for your needs.
Kind regards,
Eula
VidaXL
Very fast and efficient communication…
Very fast and efficient communication with vidaXL. Positive outcome, all issues were resolved to our complete satisfaction.
5 stars !
17 de febrero de 2026
Opinión espontánea
Respuesta de vidaXL
Dear Customer,
Thank you for your positive feedback. We are delighted to hear that our communication was fast and efficient, and that all issues were resolved to your satisfaction.
Kind regards,
Eula
VidaXL
Great customer service
Great customer service. Super fast delivery. Thank you.
11 de febrero de 2026
Opinión espontánea
Respuesta de vidaXL
Dear Carlos,
I’m really sorry to hear about your experience, and I completely understand how disappointing it must feel to receive an item that doesn’t match what was shown on the website. That’s certainly not the experience we want for you.
Since I couldn't reach you by phone, I have sent an email to assist further. Please know that I’m here to help and will do my best to sort this out for you.
Kind regards,
Catalin - vidaXL
Impressed!
Easy online experience, smooth shipping and, most importantly, a fantastic quality product which has already come in for much admiration. I wouldn't hesitate to recommend.
2 de febrero de 2026
Opinión espontánea
Respuesta de vidaXL
Dear Customer,
Thank you for your positive review. We are thrilled to hear that you had an easy shopping experience, smooth shipping, and are enjoying the quality of your product. We truly appreciate your recommendation.
Kind regards,
Elyn
VidaXL
Functional but not worthy of praise
Previously purchased a cheaper model off eBay and was bitterly disappointed to the point that I gave up and threw it out… $600 down the drain. The wire gauges and sizes didn’t even match with the extension kit! Bought this higher end model hoping for a better outcome and was still disappointed. The framework had nicks and bends, the wire panels were warped and had been cut terribly to the point they wouldn’t fit when assembled. The bolts were all shoved in 1 bag and the instructions stipulated there were 3 different bolt lengths. The number provided was less than the instructions inferred there would be. Even the designation of parts was ambiguous and if a sticker was missing —good luck figuring out where it went. Parts should have been clearly indicated in terms of which direction they faced, and which end they connected to. There were no detail insets to provide a clearer picture for specific joins/parts. There were very subtle differences in measurements for the door panel ends and it was quite easy to stuff it up. What made it worse was the order in which they should be assembled in as well. Not a great user experience in assembling. If there were competitors with a similar product I would have selected them but unfortunately there was no alternative.
14 de febrero de 2026
Opinión espontánea
Respuesta de vidaXL
Dear J C,
Thank you for taking the time to share your detailed feedback. I’m very sorry to hear about the difficulties you’ve experienced with the assembly of your product, and I completely understand how frustrating and disappointing this situation must have been for you, especially given your previous experience. We truly value your time and effort in trying to assemble the product, and I want to assure you that we are committed to assisting you.
I have made several attempts to reach you but have not been successful in getting through. If you still require assistance or have any questions, please do not hesitate to email us at feedback@vidaXL.com.au. We are here to help and will prioritize your request as soon as we hear from you.
Kind regards,
Catalin - vidaXL
Love the screen.
Love the screen.
I was unable to assemble the screen myself, so I enlisted help. Very happy with outcome
6 de febrero de 2026
Opinión espontánea
Respuesta de vidaXL
Dear Customer,
Thank you for your positive feedback. We are glad to hear that you love the screen and that the final result met your expectations. Your satisfaction is very important to us.
Kind regards,
Elyn
VidaXL
Kitchen floor cabinet.
Arrived in a decent time. No problems assembling it, easy instructions. Pleased for the price paid.
2 de febrero de 2026
Opinión espontánea
Respuesta de vidaXL
Dear Customer,
Thank you for your positive feedback. We are happy to hear that your kitchen floor cabinet arrived on time, was easy to assemble, and met your expectations for the price.
Kind regards,
Elyn
VidaXL
Very pleased
Very pleased with the whole experience.
Excellent item and good service
5 de febrero de 2026
Opinión espontánea
Respuesta de vidaXL
Dear Customer,
Thank you for your kind feedback. We are delighted to hear that you are very pleased with the overall experience and satisfied with the item and the service. Your satisfaction means a lot to us.
Kind regards,
Eula
VidaXL
A lovely addition to my home -
A lovely addition to my home -
a contemporary & quality look
reasonable price
multi-purpose piece
timely delivery
13 de febrero de 2026
Opinión espontánea
Respuesta de vidaXL
Dear Customer,
Thank you for sharing your positive experience. We are pleased to hear that the item is a lovely addition to your home and that you appreciate its contemporary look, quality, value, and timely delivery. Your satisfaction means a lot to us.
Kind regards,
Eula
VidaXL
Horrible red vinyl product
Horrible red vinyl product. Was told it would not leave residue once removed and it did. Extremely residue was left on removal. I would like a refund.
12 de febrero de 2026
Opinión espontánea
Respuesta de vidaXL
Dear Nikhil & Radhika,
We are very sorry to hear about your experience and regret that the product did not meet your expectations.
However, as previously advised, the vinyl was used for a purpose other than that specified on our website and not in accordance with the provided instructions.
That said, we are glad we were able to assist you with your inquiry. Should you require any further assistance in the future, please feel free to contact us at feedback@vidaXL.com.au.
Kind regards,
Catalin/ vidaXL
The process all went seamlessly
The process all went seamlessly
6 de febrero de 2026
Opinión espontánea
Respuesta de vidaXL
Dear Customer,
Thank you for your positive feedback. We are pleased to hear that the process went seamlessly.
Kind regards,
Eula
VidaXL
Easy to lift
Wanted one I could lift for balcony and wasn't too heavy.
5 de febrero de 2026
Opinión espontánea
Respuesta de vidaXL
Dear Customer,
Thank you for your positive feedback. We are glad to hear that the item is easy to lift and suits your balcony needs.
Kind regards,
Eula
VidaXL
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