Vinylflooringdirect Opiniones 

116
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Very poor service and very high delivery costs. Got a sample which showed the product to be white and the photos on the website showed very fine marbling effect. The laminate we received has... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the choices, offers, price, customer service, samples, delivery cannot fault anything at all. From my experience so far this has to be one of the most switched on companies I’ve bought from. T... Ver más

Valorada con 5 estrellas sobre 5

I ordered a few samples and they were delivered quickly. The 'Supremo Royal Rigid Core Natural Country With Built In Underlay 6mm' boards appear much better quality than other samples I've received... Ver más

Valorada con 5 estrellas sobre 5

This review only covers the process of getting samples. It was really easy to order the samples via the website. The dispatch was really prompt. The samples were of a good size with complete informat... Ver más

Información sobre la empresa

  1. Tienda de pisos

Información proporcionada por diversas fuentes externas

Discover quality Luxury Vinyl Flooring at Vinyl Flooring Direct. Order online or by phone.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

116 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 62% de las opiniones negativas

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4,0

Todas las opiniones

(116)

29 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I ordered two tile samples.

I ordered two tile samples. They were so quick on arriving and packed well. Thank you for your service.

9 de diciembre de 2025
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We’re so happy you enjoyed it

Valorada con 1 estrellas sobre 5

Awful customer service

I bought many boxes of vinyl flooring for my house and some of them came damaged, I told the delivery that person they were damaged and they told me to email them about it. I then emailed and they said they would only refund me for 2 planks out of what must have been 3 entire boxes which where damaged. I showed pictures of proof via email as their website form doesn’t allow you to add phone images to the refund form (probably to prevent people from even being able to get a refund) and then after I had converted, then the image size was too big so I couldn’t add them at all and so I had to email to 2 different emails as one of their emails that is on their website they just don’t respond to, after they said the pictures where not enough proof even though the pictures where from the second it was delivered and included the wooden base and plastic wrap it was delivered in. The reason it must have not had “enough proof” was because the delivery person had taken a picture of the side it was not damaged in even though I had told him about the damage. I will not be buying from them again.Absolutely Malicious return/shipping damage policy. DO NOT RECOMMEND TO ANYONE

28 de agosto de 2025
Valorada con 1 estrellas sobre 5

Awful customer service

I bought many boxes of vinyl flooring for my house and some of them came damaged, I told the delivery that person they were damaged and they told me to email them about it. I then emailed and they said they would only refund me for 2 planks out of what must have been 3 entire boxes which where damaged. I showed pictures of proof via email as their website form doesn’t allow you to add phone images to the refund form (probably to prevent people from even being able to get a refund) and then after I had converted, then the image size was too big so I couldn’t add them at all and so I had to email to 2 different emails as one of their emails that is on their website they just don’t respond to, after they said the pictures where not enough proof even though the pictures where from the second it was delivered and included the wooden base and plastic wrap it was delivered in. The reason it must have not had “enough proof” was because the delivery person had taken a picture of the side it was not damaged in even though I had told him about the damage. I will not be buying from them again.Absolutely Malicious return/shipping damage policy. DO NOT RECOMMEND TO ANYONE

9 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sample from VFD

I have only ordered a sample from company which was delivered quickly the product looks good quality

28 de agosto de 2025
Opinión espontánea
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Thank you for taking the time to rate our service.

Valorada con 5 estrellas sobre 5

Quick delivery of samples

Quick delivery of samples. Excellent quality from what we saw. Seems easy to click together.

27 de julio de 2025
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Respuesta de Vinylflooringdirect

Thank you for your time and for taking the time to rate our service. We truly appreciate your feedback.

Valorada con 5 estrellas sobre 5

I ordered some samples of LVT floor…

I ordered some samples of LVT floor they were quick to arrive. They look and feel really good quality. The only problem is I can’t decide what colour I want.

28 de julio de 2025
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Thank you for your time and for taking the time to rate our service. We truly appreciate your feedback.

Valorada con 5 estrellas sobre 5

Perfect

Really good quality product beautiful colour true to website excellent value for money

4 de junio de 2025
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Thank you for your time and for taking the time to rate our service.

Valorada con 5 estrellas sobre 5

Received sample thanku

Received sample thanku. With old fashioned pine furniture it didn't match my decor so now looking for colour on the floor.

7 de junio de 2025
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Thank you for your time and for taking the time to rate our service.

Valorada con 5 estrellas sobre 5

We got a free sample

We got a free sample, very good quality better than expected. Glad we got the sample as colour was not right for what we wanted when we put it down.

30 de mayo de 2025
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Thank you for your time and for taking the time to rate our service.

Valorada con 5 estrellas sobre 5

Very nice flooring and very good price

Very nice vinyl flooring and good price. Very good service and quick delivery.

29 de mayo de 2025
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Thank you for your time and for taking the time to rate our service.

Valorada con 5 estrellas sobre 5

Very good service

Very good service

5 de junio de 2025
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Thank you for your time and for taking the time to rate our service.

Valorada con 5 estrellas sobre 5

Good quality products

Good quality products. Quick delivery of samples. Full info of each sample supplied.

1 de mayo de 2025
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Thank you for your time and for taking the time to rate our service.

Valorada con 5 estrellas sobre 5

Good service

28 de marzo de 2025
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Thank you for your time and for taking the time to rate our service.

Valorada con 5 estrellas sobre 5

Excellent service Natalia Thank you 😊

Thank you for your excellent service Natalia you have been extremely helpful and patient with me. I recommend your boss gives you a pay rise. Thank you getting me what I wanted at a good price. I hope my planks of vinyl will not be damaged. The price of postage was absolutely crazy £145.00.that took my breath away.

2 de abril de 2025
Opinión espontánea
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Thank you for your time and for taking the time to rate our service.

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