Absolutely horrendous customer service - will ignore emails for weeks and weeks at a time. There terms of service might as well not exist as they will twist the truth to suit them or delay respondin... Ver más
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Consulta las opiniones de los clientes
You should have made 2 chargers in the package because it got lost during our travel ( left in the hotel we stayed) and not compatible with any Smart watches charger. I am cramming to get one please.... Ver más
Would have given 0 stars - been trying to get refun for 12 months or replacement as product does not work as it was advertised
I love this Product its Sleek, it's sleek, versatile, elegant, and can be worn on all occasions. Glad I purchased this product.
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The watch is stylish and light
The watch is stylish and light. Does not keep a connection to your device. Isn't accurate. I've tried twice to return. First time I was given instructions to try and I did. After three days it was back to the same problems. Only stays charged for three days not a week. The only way to contact them is via email and they aren't very responsive to them. On my last email I told them I wanted to return for full refund. The watch isn't hurt. All the parts that I bought are in the bag waiting for them to give me permission and an address to return it to. I also started they would not get any good reviews and I am contacting the BBB about them.
I would like to know how long it takes…for my order to come I purchased in early February
I would like to know how long it takes for my order to get here, I ordered in early February and when I try to track it won't let me, I am still waiting
Poor comunication
The communication with this company is terrible. I’ve requested a refund, which has a time limit on it, and have had no response. The watch instructions are very difficult to follow.
Crappy watch capabilities and I can’t…
Crappy watch capabilities and I can’t get an email response to make a return. Shipped outside of the US. WOULD NO RECOMMEND DEALING WITH THIS COMPANY
Not much to say only that it is…
Not much to say only that it is convenient for keeping track of my health numbers. Besides the appearance is magnificent. It's a work of art.
Violeva /Arista mini
My experience was complete joy when I set it up , put it on, loved it! Stood up and took 2 steps and it flew off my wrist so fast and shattered. Complete shock it was ruined. I blame the lack of strap instructions the watch had the strap on when It arrived…. no where Did it say click twice!!!! I was use to a leather strap and this just threw me for a loop. I know it’s my fault but as a senior that loved the health knowledge that these watches provide I was heart broken. Thanks
Thanks
The watch is beautiful
The watch is beautiful. a little hard to get band fastened. Took about 10 days to receive, which was a bit long.
Catch difficult to close and not at all secure.
Mu daughter bought me this watch. It is beautiful looking and does lots of cool things ... however the catch mechanism is faulty. Always opening, I think its a design flaw. One day, after wearing it all day, it opened and fell from my wrist. Black screen. Not working anymore. No satisfaction from the company after to and fro emails. i only had watch for 4 months. Don't buy.
Bought the watch for my partner for…
Bought the watch for my partner for Christmas and it lasted 2 months have emailed the company and tried to live chat many times with pics on my end but absolutely no response.
The watch vibrates but says on the app it doesn't have a charge...the face of the watch does not light up at all. Tried contacting customer support and also nothing...DONT BUY THIS WATCH!!!
Love love
Love love
Just bought some new bands
Had mine forever
Love it ❤️
It's a scam....They won't take returns
It's a scam....They won't take returns. I'm well within my 14 days. The return address on the envelope is Jerry Yasfbara from Rancho Cucamonga. The have very similar watches on Amazon for a lot less money. Im going to call my bank and tell them they won't take returns.....very misleading.
Have emailed this company 5 times…
Have emailed this company 5 times regarding refund without a response, this is a terrible company and would advise not to purchase anything from this company
Lovely watch easy to set up from your…
Lovely watch easy to set up from your mobile phone and easy to use.
I love this watch so sleek and slim and…
I love this watch so sleek and slim and love the quality and options it gives just like my other smart watch only this was a fraction of the cost. love it
Bad watch, don't bother!
I bought the watch then after 2 months, the charger wouldn't charge. I showed pictures which showed one of the nodules had sunk down so couldn't connect. They advised me what to do. It didn't work so they said they would send me a replacement charger. It never came and the emails stopped. I have tried so many times to get a replacement charger through but just silence. I wouldn't buy of them abd try a trust worthy product/company.
No response from customer service
No response from customer service. Clearly a dropshipping company - same watch on Temu for $49.95, look for it, you'll find the gold watch and pink cheap shitty plastic band combo.
Poor customer service!
Watch is quite large and I have small wrists, looked odd. Emailed and asked for a refund. Response was positive and reassuring. Wanted reason for return, photo and date received. I forwarded this information. Now, nothing. I have sent 4 more messages and none have been acknowledged!!!!!!
Elegant functionality watch.
Beautiful watch. Just as described
This watch is magnificent! Just as described and at a great price. I am definitely happy with this purchase!
This is the worst company I have ever…
This is the worst company I have ever seen. I ordered a watch by mistake not realizing I had two. I immediately canceled the order... I sent several emails. This was back in the late part of Nov 2025. Today is Dec 30,2025. I have not heard from this company yet.
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