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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

WORST COMPANY, FRAUDULENT FOR SURE! YOU WILL NOT GET ANY REPLY OR RESOLUTIONS FROM THIS COMPANY AND WILL EITHER NOT RECEIVE YOUR ORDER OR YOU’LL RECEIVE SOMETHING CRUD AND NOT BE ABLE TO RETURN OR GET... Ver más

Valorada con 5 estrellas sobre 5

We bought Two Vortex Air. One for our dogs, and one for the bedroom, both worked brilliantly, and did its job of cooling everything down in the stiffeling heat we had in the summer. I know it heats a... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The Cooler Fan is brilliant. it certainly cools the air. Sadly the oscillating mechanism broke after a couple of weeks, But the fan is still brilliant at cooling the air. Follow up. Their post sales... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Recently purchased Vortex Air pro plus bladeless hot and cool fan, very quiet even on fastest speed. Cools room down in a reasonable time. Not experienced the heating element to date as weather st... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de electrónica

Escrito por la empresa

Vortex Air is the UK’s bladeless fan specialist. Heating, cooling and purifying features. It’s available in 11 different colours to suit your unique home interior. 2 year warranty and arrives with UK next day delivery.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 99% de las opiniones negativas

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3,3

Todas las opiniones

(4192)

3484 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The first one i ordered did take a…

The first one i ordered did take a couple of weeks to arrive but it was the summer so was expected , i liked it so much had to order another for my bedroom which was delivered thenext day . I absolutely love them and they are worth it

24 de septiembre de 2026
Opinión espontánea
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Respuesta de Vortexair

Thanks for taking the time to share your experience!

Valorada con 5 estrellas sobre 5

We have purchased 6 of their combo…

We have purchased 6 of their combo fans over the last 2 years and are happy with them. I particularly like the heat for rooms where we want to take the chill out of the room without turning the radiators on. We can set a temperature and they will run until they reach this temperature.

28 de septiembre de 2026
Opinión espontánea
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Respuesta de Vortexair

We appreciate your feedback and your continued support

Valorada con 5 estrellas sobre 5

Value for money

We bought one originally. It was fantastic to warm a room up. We bought another 3 during the hot spell and they kept the rooms lovely and cool. Always helpful with any query.

28 de septiembre de 2026
Opinión espontánea
Logotipo de Vortexair

Respuesta de Vortexair

We appreciate your feedback and your continued support

Valorada con 4 estrellas sobre 5

Bought 2 fans over the summer and the…

Bought 2 fans over the summer and the work well , the heating part is good as it heats up quickly. Low consumption of power compared to normal fans and heaters . Good functions , would be better if it was connected to a device so can control it on phone or something aswell . Delivery took a while due to peak time but no worries. Overall good fans don't need to clean all the time

31 de julio de 2026
Opinión espontánea
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Respuesta de Vortexair

We appreciate you taking the time to leave a review

Valorada con 5 estrellas sobre 5

Very nice bladeless fan

I was looking for a bladeless fan during the summer UK heat wave and everything was sold out - or ridiculously priced. I found Vortex Air after an online search and waited until they were back in stock and I now have both the Cleanse and the smaller ProPlus fan. They work well with cooling and are quiet enough for me to use at night. I have tried the heating function which works well, and it will definitely come in handy in the winter months. They are very sleek-looking and easy to move around, and I have one in my bedroom and one in the kids’ room. The delivery was initially a little messy with the delivery company not coming on the day that they promised. But it was delivered a couple of days later.
I found the customer service actually very helpful, initially I could not get through on the phone number on their website, but I found the phone number for the company on Facebook and they picked up pretty much straight away on the two different occasions I needed to call them, and the advisors were very helpful.
Overall I had a good experience, I am happy with a fan that I can use in both summer and winter, and the price is very reasonable compared to some more expensive brands. It does the job of cooling and heating and it looks good. I hope that the fans last the test of time.

21 de septiembre de 2026
Opinión espontánea
Logotipo de Vortexair

Respuesta de Vortexair

Thanks for shopping with us — we look forward to serving you again

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order, very easy to order a second ! Very quick delivery and great communication, the products look very nice and seem to work as expected, great functions and quite

27 de septiembre de 2026
Opinión espontánea
Logotipo de Vortexair

Respuesta de Vortexair

Fast delivery is important to us — glad it hit the mark!

Valorada con 5 estrellas sobre 5

A good buy 👏

Very pleased with my Vortexair and would recommend this product. 😃

27 de septiembre de 2026
Opinión espontánea
Logotipo de Vortexair

Respuesta de Vortexair

We’re glad to hear you’re happy with your order.

Valorada con 5 estrellas sobre 5

Turned up in 4 days.

Turned up in 4 days.
Very pleased with fan.
Good blowing cold air also hot.
Good price.
Happy.

24 de septiembre de 2026
Opinión espontánea
Logotipo de Vortexair

Respuesta de Vortexair

Thanks for taking the time to share your experience!

Valorada con 4 estrellas sobre 5

Delivery was super fast

Delivery was super fast, less than 24 hours !
I thought it wise to buy some cooling devices for future summers which look to be increasingly warm. The fact that they also serve to heat is an insurance against a central heating breakdown!
Impressed with the quiet operation and easy operation.

22 de septiembre de 2026
Opinión espontánea
Logotipo de Vortexair

Respuesta de Vortexair

Thanks for your review — we’d love to welcome you back

Valorada con 5 estrellas sobre 5

Excellent and economical

This is our second purchase of Vortex hot/cold fan these are truly excellent and very economical.

24 de septiembre de 2026
Opinión espontánea
Logotipo de Vortexair

Respuesta de Vortexair

We’re pleased you were happy with your purchase — thank you.

Valorada con 5 estrellas sobre 5

Great product

Bought 2 as were on special offer!! One for use in my lounge and one for my daughter to use in her home office. She was very pleased with hers as it is quiet and doesn't need to be switched off when she is on a call. 😇

22 de septiembre de 2026
Opinión espontánea
Logotipo de Vortexair

Respuesta de Vortexair

We appreciate your review and are pleased we met your expectations

Valorada con 5 estrellas sobre 5

Delivery swift

Delivery swift
Easy to use
More than happy with the product

26 de septiembre de 2026
Opinión espontánea
Logotipo de Vortexair

Respuesta de Vortexair

Thanks for taking the time to share your experience!

Valorada con 5 estrellas sobre 5

Fan arrived quickly

Fan arrived quickly
Does everything it says
Very happy with the fan
No issues

26 de septiembre de 2026
Opinión espontánea
Logotipo de Vortexair

Respuesta de Vortexair

Thanks for the positive feedback on our delivery service

Valorada con 5 estrellas sobre 5

Excellent fan both hot and cold and…

Excellent fan both hot and cold and really great price very happy with my purchase and vortex following up to make sure I'm happy with product

26 de septiembre de 2026
Opinión espontánea
Logotipo de Vortexair

Respuesta de Vortexair

We’re glad to hear you’re happy with your order.

Valorada con 5 estrellas sobre 5

Fantastic customer service

Fantastic customer service, I had an issue with my vortex air pro plus, Ellie was fantastic and professional. Thank you

23 de septiembre de 2026
Opinión espontánea
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Respuesta de Vortexair

Your feedback means a lot to our team

Valorada con 3 estrellas sobre 5

Vortex fan

Vortex fan. The item itself seems okay, nowhere near the suggested performence on ads and on bumpy. Pzrts missing and a couple of small dents in unit. Does not useage. Delivery 3 days. Asked an easy question twice, by email. No response. Rang and after 40 mins gave up the ghost. Be careful if ordering, dont expect any help once payment maid. Would I use again. Very doubtful.

3 de septiembre de 2026
Opinión espontánea
Logotipo de Vortexair

Respuesta de Vortexair

Hi Jennie
I am sorry that your item arrived damaged.
Please contact the team with your order number support@vortexair.co.uk for a resolution

Valorada con 2 estrellas sobre 5

I bought the pro plus blade less fan…

I bought the pro plus blade less fan during the heatwave. The remote control never worked. I’ve contacted the company 3 times allowing plenty of time for them to reply as I knew they would be particularly busy during the heatwave but heard nothing. Very poor customer service. Will not buy from here again.

1 de agosto de 2026
Opinión espontánea
Logotipo de Vortexair

Respuesta de Vortexair

Hi Sue, I am sorry to hear that your remote is not working.
Please contact the team with your order number support@vortexair.co.uk and we will find a resolution for you

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