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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I bought the pro plus blade less fan during the heatwave. The remote control never worked. I’ve contacted the company 3 times allowing plenty of time for them to reply as I knew they would be particul... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Bought 2 fans over the summer and the work well , the heating part is good as it heats up quickly. Low consumption of power compared to normal fans and heaters . Good functions , would be better if it... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Although It was no fault of your own, but it was the hot weather we were getting back in July I didn't get the fan until the middle of August which in Scotland is nearly winter time. It is now Septemb... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Delivery was super fast, less than 24 hours ! I thought it wise to buy some cooling devices for future summers which look to be increasingly warm. The fact that they also serve to heat is an ins... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de electrónica

Escrito por la empresa

Vortex Air is the UK’s bladeless fan specialist. Heating, cooling and purifying features. It’s available in 11 different colours to suit your unique home interior. 2 year warranty and arrives with UK next day delivery.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 99% de las opiniones negativas

Suele responder en menos de 48 horas

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3,3

Todas las opiniones

(4188)

3480 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Easy to use

Easy to use, fast delivery works perfectly so far

29 de septiembre de 2026
Opinión espontánea
Logotipo de Vortexair

Respuesta de Vortexair

Thanks for taking the time to share your experience!

Valorada con 4 estrellas sobre 5

Happy with our Vortexair

Happy with our Vortexair but it took a while to receive a respond from you to a message I had sent some weeks before about my guarantee.

12 de agosto de 2026
Opinión espontánea
Logotipo de Vortexair

Respuesta de Vortexair

Thanks for taking the time to share your experience!
Sorry to hear that the team did not respond quickly

Valorada con 3 estrellas sobre 5

Ok but ….

I like the style of fan. It is noisier than i expected, but moved air around. I wish I had bought the one with tilting top, but they were out of stock. In summary it wasnt as impressive as it sounded

29 de septiembre de 2026
Opinión espontánea
Logotipo de Vortexair

Respuesta de Vortexair

Hi Andy, I am sorry that your fan appears to be noisy.
Please can you contact the team with your order number and we will see if we can assist. support@vortexair.co.uk

Valorada con 5 estrellas sobre 5

Efficient

Efficient, quiet and effective for cooling.

29 de septiembre de 2026
Opinión espontánea
Logotipo de Vortexair

Respuesta de Vortexair

We appreciate your review and are pleased we met your expectations.

Valorada con 5 estrellas sobre 5

Lovely fan

Lovely fan, quiet but still powerful.
Thank you ☺️ Have had two for a couple of months. I would be happy to recommend them

29 de septiembre de 2026
Opinión espontánea
Logotipo de Vortexair

Respuesta de Vortexair

Thank you for recommending us

Valorada con 5 estrellas sobre 5

A fan that definitely lives up to expectation

My Vortex Air Pro fan is great. Provides a comfortable breeze when it is hot and warms very efficiently when it is cooler. Good product that was worth the initial wait for despatch due to high demand.

29 de septiembre de 2026
Opinión espontánea
Logotipo de Vortexair

Respuesta de Vortexair

We appreciate your feedback and your continued support

Valorada con 3 estrellas sobre 5

Although It was no fault of your own

Although It was no fault of your own, but it was the hot weather we were getting back in July I didn't get the fan until the middle of August which in Scotland is nearly winter time. It is now September and it's cold so the heat on the fan is nice. Once we get our summer back at the start of July 2027 to the end of July 2027 if it lasts that long I will let you know how the cold air will be. Thanks

29 de septiembre de 2026
Opinión espontánea
Logotipo de Vortexair

Respuesta de Vortexair

We are very sorry for the delay you have experienced and fully understand your frustration.
Due to unprecedented demand following the recent heatwave, we were experiencing longer response times than usual. We sincerely apologise for the inconvenience caused and greatly appreciate your patience and understanding during the exceptionally busy period.

Valorada con 3 estrellas sobre 5

I was disappointed by the lack of communication

I was disappointed by the lack of customer communication, while I appreciate the sheer number of items people ordered there could have been a more regular update instead of nothing.

4 de julio de 2026
Opinión espontánea
Logotipo de Vortexair

Respuesta de Vortexair

We are very sorry for the delay you have experienced and fully understand your frustration.
Due to unprecedented demand following the recent heatwave, we were experiencing longer response times than usual. We sincerely apologise for the inconvenience caused and greatly appreciate your patience and understanding during the exceptionally busy period.

Valorada con 5 estrellas sobre 5

(Small portable Air Conditioner)

(Small portable Air Conditioner). After making the order on line. The delivery was made very promptly, and the item arrived on time. It was well packaged and arrived in very good condition. It has been working very well, and we are very pleased with it.

9 de julio de 2026
Opinión espontánea
Logotipo de Vortexair

Respuesta de Vortexair

We appreciate your feedback and your continued support.

Valorada con 5 estrellas sobre 5

Good product

Good product, easy to use. Delivered safely and quickly.

29 de septiembre de 2026
Opinión espontánea
Logotipo de Vortexair

Respuesta de Vortexair

We’re so glad you enjoyed your experience shopping with us

Valorada con 5 estrellas sobre 5

Great service

When I ordered my fan I knew I was going to be away on the delivery date so asked if it could be delayed a week which they did for me, that’s good service. Lovely very quiet cooling fan and now I’m now waiting for the chilly weather to see how it works as a heater. All in all very p,eased with my purchase so far.

25 de agosto de 2026
Opinión espontánea
Logotipo de Vortexair

Respuesta de Vortexair

Thanks for the great feedback — customer satisfaction is our priority

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