Lindsey Chalk was a huge help and actually listened to our problems after raising the issue since April this year, Lindsey replaced the phone promptly for us to help the user. Nothing was too much tr... Ver más
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Consulta las opiniones de los clientes
Information and assistance given all through the process. Pleased with the hardware, so many features on the system. All good, thank you
Lindsey at Wayv was fantastic to work with. She helped us get our direct dials set up quickly and efficiently. She was always available, answered her phone whenever we needed assistance, and made the... Ver más
La empresa ha respondido
From the 1st phone call with Max, to all the team from start to finish, professionalism at it's highest. Courteous team of individuals, customer service off the scale. Nothing was too much troubl... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de servicios de telecomunicaciones
- también en la categoría
- Asistencia y servicios informáticos
- Ingeniero de telecomunicaciones
- Proveedor de equipos de telecomunicaciones
- Servicio de business-to-business
- Servicio de telefonía e Internet
Escrito por la empresa
Wayv is an award-winning UK business telecoms and managed IT provider, helping small and medium-sized businesses stay connected, productive and supported. From our headquarters in Sheffield, South Yorkshire, we provide SMEs across the UK with reliable business phone systems and broadband services, working in partnership with communications technology experts Ericsson-LG. We also offer Managed IT Services that complement and strengthen our customers’ communications infrastructure. Every customer receives free access to WayvCare, our award-winning support service. WayvCare gives each business a dedicated support engineer who understands its systems, requirements and goals - providing personal, responsive help whenever it is needed. We’re proud to be the UK’s first and only carbon-neutral business telecoms and broadband provider. We’re disrupting the telecoms market by delivering the level of service, support and transparency that businesses deserve. Our values guide everything we do: We innovate - finding smarter ways to help businesses communicate and grow. We deliver - keeping our promises and taking ownership of every outcome. We care - putting our customers, colleagues and planet at the heart of our decisions. Our straightforward terms of business are designed to protect our customers, while our friendly, down-to-earth approach makes working with Wayv refreshingly simple. Discover our business phone systems, broadband solutions and Managed IT Services at https://wayvtalk.com, or contact us for a free, no-obligation quote.
Información de contacto
677 Ecclesall Road, S11 8TF, Sheffield, Reino Unido
- 0114 553 4888
- info@wayvtalk.com
- wayvtalk.com
4,9
Excelente
232 opiniones
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A great start to a new provider
We have just joined Wavy & if my recent experience of their support is anything to go by, I think this is going to be tremendous. I rang the Wavy Support line to flag an issue with our lines (we couldn't hear callers when they rang us). The call was answered by Ben who took immediate action, checked lines and identified the issue. We were back up and running in less than 5 minutes. Historically compared to our previous provider this service is far faster and more efficient, thanks Wavy
24 de noviembre de 2023
Opinión espontánea
Respuesta de Wayv. Talk, Broadband and IT for Business
Hi Lyndon,
We're pleased to hear that our commitment to providing great service came through during your experience.
Thanks for choosing Wayv!
Best regards,
The Wayv Team
Quick simple install excellent service…
Quick simple install excellent service highly recommend
20 de noviembre de 2023
Respuesta de Wayv. Talk, Broadband and IT for Business
Hi Richard,
Thank you for taking the time to leave us a review - we're delighted to hear that you'd recommend us!
We're offering a referral scheme where you could benefit from a free year's worth of telecoms and broadband - if you'd like to find out more, please get in touch.
Best regards,
The Wayv Team
Top Notch
Honest, open and great to deal with from start to finish.
Great savings, great people, great service.
16 de noviembre de 2023
Respuesta de Wayv. Talk, Broadband and IT for Business
Hi Jake,
What a fab review! We're delighted to hear that you had a good experience.
Best regards,
The Wayv Team
Excellent service from the beginning
Excellent service from the beginning. Really helpful staff, efficient, friendly and most importantly open and honest!
Thoroughly recommend to anyone wanting to switch providers.
15 de noviembre de 2023
Respuesta de Wayv. Talk, Broadband and IT for Business
Hi Alison,
Thank you for leaving us a great review - it means a lot to know that our value of honesty shone through the service you received and that you would recommend us!
If you'd like to find out if you can benefit from our referral scheme, please don't hesitate to get in touch.
Best regards,
The Wayv Team
Respuesta de Wayv. Talk, Broadband and IT for Business
Hi Carrie,
We're pleased to hear that you had a good experience - thank you for leaving us a review!
Best regards,
The Wayv Team
Sean was helpful explained everything…
Sean was helpful explained everything well, was tidy while working
3 de noviembre de 2023
Respuesta de Wayv. Talk, Broadband and IT for Business
Hi Duncan,
We're pleased that you had a good experience with Sean during the install.
Thanks for choosing Wayv!
Best regards,
The Wayv Team
Installation was simple
Installation was simple, pleasant engineer that visited worked around us and nothing was too much trouble.
Everything that we were told by Anna when we ordered the system has been correct. The phone system is modern, clean looking and easy to use.
27 de octubre de 2023
Respuesta de Wayv. Talk, Broadband and IT for Business
Hi Ellen,
Thank you for taking the time to review your experience - we're pleased that it was a positive one!
Best regards,
The Wayv Team
Very good personable service
Very good personable service, excellent technical team and the general phone system install has been very robust with no issues
26 de octubre de 2023
Opinión espontánea
Respuesta de Wayv. Talk, Broadband and IT for Business
Hi Simon,
It's great to hear that you had a pleasant experience and that the product and service are meeting your expectations!
Best regards,
The Wayv Team
Sean friendly, helpful and knowledgeable....
Sean friendly, helpful and very knowledgeable from the moment he arrived at the office nothing was too much trouble. The transfer over to Wayv was probably easier than we expected with the minimum disruption to the office.
20 de octubre de 2023
Respuesta de Wayv. Talk, Broadband and IT for Business
Hi Janet,
We're pleased to hear that the transfer was smooth for you and that Sean represented the team so well during installation!
Best regards,
The Wayv Team
Sean was extremely helpful
Sean was extremely helpful, very patient & polite.
Installed the new telephones without any disruption to the office. Gave his mobile number just in case there was a problem overnight, which fortunately there wasn't.
20 de octubre de 2023
Respuesta de Wayv. Talk, Broadband and IT for Business
Hi Nigel,
Thank you for your review, we're pleased to hear that you didn't experience any disruption.
Thank you for choosing Wayv!
Best regards,
The Wayv Team
Sean the Wayv engineer was a pleasure…
Sean the Wayv engineer was a pleasure to deal with, very professional. He took his time to explained all the new systems that were installed.
I would highly recommend Wayv to anyone thinking of acquiring a new phone system..
18 de octubre de 2023
Respuesta de Wayv. Talk, Broadband and IT for Business
Hi Phil,
We're really pleased to hear that you had a positive experience switching to Wayv.
We are currently running a referral scheme where you could benefit from free telecoms and broadband services for a whole year - if you'd like to find out more, please get in touch!
Best regards,
The Wayv Team
Very professional installation and good…
Very professional installation and good products. Training was made very easy and attention was taken to tailor our new system to our working methods.
4 de octubre de 2023
Respuesta de Wayv. Talk, Broadband and IT for Business
Hi Mark,
Thank you for leaving us a review - we're delighted that you're happy with the service and system provided by the team!
Best regards,
The Wayv Team
EXCELLENT SERVICE
Sean our engineer was excellent and explained clearly how to use the handsets. Installation was simple and customer service and communication is outstanding. Happy we switched to Wayv. Thank You.
29 de septiembre de 2023
Respuesta de Wayv. Talk, Broadband and IT for Business
Hi Shelley,
It's great to hear that you've enjoyed your experience and that you're happy with your switch!
Best regards,
The Wayv Team
Respuesta de Wayv. Talk, Broadband and IT for Business
Hi Charles,
Thank you for taking the time to review your installation!
Best regards,
The Wayv Team
Very friendly
Very friendly, helpful staff and provided exactly what they promised.
22 de septiembre de 2023
Respuesta de Wayv. Talk, Broadband and IT for Business
Hi Chris,
We're pleased that our service met your expectations - thank you for taking the time to leave us a review.
Best regards,
The Wayv Team
Brilliant from start to finish.
From initial discussion about updating to a new six phone system, through to installation and hand over training, the whole team was brilliant. Highly recommended.
11 de septiembre de 2023
Respuesta de Wayv. Talk, Broadband and IT for Business
Hi Allan,
We're delighted to hear that your experience was brilliant and that you would recommend us.
If you'd like to find out more about our referral scheme, please don't hesitate to get in touch!
Best regards,
The Wayv Team
Sean was very helpful and knowledgeable…
Sean was very helpful and knowledgeable and made the transition easy.
10 de septiembre de 2023
Respuesta de Wayv. Talk, Broadband and IT for Business
Hi Kelly,
Thank you for your review - we are pleased to hear that Sean provided a positive experience for you during installation!
Best regards,
The Wayv Team
Nice and smooth transition
Nice and smooth transition. Sean was excellent during the installation and explained everything clearly. Very happy with the service so far.
3 de septiembre de 2023
Respuesta de Wayv. Talk, Broadband and IT for Business
Hi Helen,
We're pleased to hear that your transition was smooth and that you're happy with the service!
Best regards,
The Wayv Team
Respuesta de Wayv. Talk, Broadband and IT for Business
Hi Robert,
Thank you so much for sharing your experience - we're glad that it was positive.
Best regards,
The Wayv Team
What a great experience with Wayv
What a great experience with Wayv
Seamless process, lovely people to deal with. Friendly and helpful.
Sean Hopper was patient when completing our installation and explained every detail
Thank you so much :-)
22 de agosto de 2023
Respuesta de Wayv. Talk, Broadband and IT for Business
Hi Maria,
Thank you for sharing your experience - we're delighted to heat that it was seamless for you!
Best regards,
The Wayv Team
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