Lindsey Chalk was a huge help and actually listened to our problems after raising the issue since April this year, Lindsey replaced the phone promptly for us to help the user. Nothing was too much tr... Ver más
La empresa ha respondido
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Lindsey Chalk was a huge help and actually listened to our problems after raising the issue since April this year, Lindsey replaced the phone promptly for us to help the user. Nothing was too much tr... Ver más
La empresa ha respondido
Information and assistance given all through the process. Pleased with the hardware, so many features on the system. All good, thank you
Lindsey at Wayv was fantastic to work with. She helped us get our direct dials set up quickly and efficiently. She was always available, answered her phone whenever we needed assistance, and made the... Ver más
La empresa ha respondido
From the 1st phone call with Max, to all the team from start to finish, professionalism at it's highest. Courteous team of individuals, customer service off the scale. Nothing was too much troubl... Ver más
La empresa ha respondido
Wayv is an award-winning UK business telecoms and managed IT provider, helping small and medium-sized businesses stay connected, productive and supported. From our headquarters in Sheffield, South Yorkshire, we provide SMEs across the UK with reliable business phone systems and broadband services, working in partnership with communications technology experts Ericsson-LG. We also offer Managed IT Services that complement and strengthen our customers’ communications infrastructure. Every customer receives free access to WayvCare, our award-winning support service. WayvCare gives each business a dedicated support engineer who understands its systems, requirements and goals - providing personal, responsive help whenever it is needed. We’re proud to be the UK’s first and only carbon-neutral business telecoms and broadband provider. We’re disrupting the telecoms market by delivering the level of service, support and transparency that businesses deserve. Our values guide everything we do: We innovate - finding smarter ways to help businesses communicate and grow. We deliver - keeping our promises and taking ownership of every outcome. We care - putting our customers, colleagues and planet at the heart of our decisions. Our straightforward terms of business are designed to protect our customers, while our friendly, down-to-earth approach makes working with Wayv refreshingly simple. Discover our business phone systems, broadband solutions and Managed IT Services at https://wayvtalk.com, or contact us for a free, no-obligation quote.
677 Ecclesall Road, S11 8TF, Sheffield, Reino Unido
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As far as Internet installation goes this has been a great experience. The installation engineer was very professional and very clear when it came to educating us on our new phone system. The team at Wayv have been exceptionally organised and there have been no problems whatsoever. Would definitely recommend them.

Respuesta de Wayv. Talk, Broadband and IT for Business
Well we have given you 5stars even though there is always room for improvement lol.
I'm going to apologise for not getting your name even though I've made your brews all day. The gentleman was really friendly, just cracked straight on with the installation. Everything seems to be running smoothly. He was very clear demonstrating how to use the equipment. Great system, great engineer and from reading the reviews the customer service team are great too. Would definitely recommend :)

Respuesta de Wayv. Talk, Broadband and IT for Business
Sean was very helpful and answered any questions in detail. The installation process was smooth, and there was no interruption to our service.

Respuesta de Wayv. Talk, Broadband and IT for Business
Everything was explained in detail and the engineer was very clean and professional.

Respuesta de Wayv. Talk, Broadband and IT for Business
Polite and friendly engineer, everything explained in detail. Very positive experience with install during opening hours.

Respuesta de Wayv. Talk, Broadband and IT for Business
Sean has been absolutely fantastic from start to finish. From the initial introduction to asking questions about our business and going through the setup of the phones and system. We know we have been in safe hands!

Respuesta de Wayv. Talk, Broadband and IT for Business
Wayv is always friendly and helpful to deal with and they are always very quick to respond, especially Sophie!

Respuesta de Wayv. Talk, Broadband and IT for Business
Very impressed
Technician turned up on time and even though we had no power for the morning, got on with what needed doing. Was tidy and there was very little disruption. Was friendly - definitely recommend.

Respuesta de Wayv. Talk, Broadband and IT for Business
Good efficient service, knowledgeable staff right from the start - Sophy, Liam and Sean obviously care about the customer experience and believe 100% in the product

Respuesta de Wayv. Talk, Broadband and IT for Business
Great service Sean visited site and did a thorough job would recommend to any company.

Respuesta de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business
Wayv got us set up with our phones and couldn't have been more helpful. Brilliant service, would highly recommend

Respuesta de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business
Great overall experience!
John and Liam explained all of the services properly and clearly. Sophie followed up with all paperwork and schedule for works. Sean the engineer was brilliant. He ensured all works were completed with no interruption to our services, and explained the whole setup in easy to understand terms. Thanks guys!!

Respuesta de Wayv. Talk, Broadband and IT for Business
I dealt with Ben Gilliver at Wayv who remotely installed some software on my laptop and answered a couple of queries I had. Ben was very friendly, knowledgeable and professional. A pleasure to deal with and sorted the issue very quickly.

Respuesta de Wayv. Talk, Broadband and IT for Business
We had our new phone system installed today.
From start to finish it has been stress free!
Had great communication from Sophie in the office, explaining everything that would happen and
Our engineer Sean has been fantastic!
He has fully explained everything very simply, been really patient and made the changeover flawless.
Thankyou so much.

Respuesta de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business
Thank you to Ben for a totally hassle free upgrade to our system and handsets. He has been unobtrusive, efficient and incredibly helpful. His tutorial on the new handsets and features, was clear and easy to understand. The downtime was so minimal no one noticed it was happening. Than you to Sophie for her repeated assistance in getting the necessary documentation correct, and her continued assistance with general queries. Well done Wayv, your a great Company to deal with and we would highly recommend you to others.

Respuesta de Wayv. Talk, Broadband and IT for Business
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