Wayv. Talk, Broadband and IT for Business Opiniones 

232
•
TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lindsey Chalk was a huge help and actually listened to our problems after raising the issue since April this year, Lindsey replaced the phone promptly for us to help the user. Nothing was too much tr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Information and assistance given all through the process. Pleased with the hardware, so many features on the system. All good, thank you

Valorada con 5 estrellas sobre 5

Lindsey at Wayv was fantastic to work with. She helped us get our direct dials set up quickly and efficiently. She was always available, answered her phone whenever we needed assistance, and made the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the 1st phone call with Max, to all the team from start to finish, professionalism at it's highest. Courteous team of individuals, customer service off the scale. Nothing was too much troubl... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones
  2. también en la categoría
  3. Asistencia y servicios informáticos
  4. Ingeniero de telecomunicaciones
  5. Proveedor de equipos de telecomunicaciones
  6. Servicio de business-to-business
  7. Servicio de telefonía e Internet

Escrito por la empresa

Wayv is an award-winning UK business telecoms and managed IT provider, helping small and medium-sized businesses stay connected, productive and supported. From our headquarters in Sheffield, South Yorkshire, we provide SMEs across the UK with reliable business phone systems and broadband services, working in partnership with communications technology experts Ericsson-LG. We also offer Managed IT Services that complement and strengthen our customers’ communications infrastructure. Every customer receives free access to WayvCare, our award-winning support service. WayvCare gives each business a dedicated support engineer who understands its systems, requirements and goals - providing personal, responsive help whenever it is needed. We’re proud to be the UK’s first and only carbon-neutral business telecoms and broadband provider. We’re disrupting the telecoms market by delivering the level of service, support and transparency that businesses deserve. Our values guide everything we do: We innovate - finding smarter ways to help businesses communicate and grow. We deliver - keeping our promises and taking ownership of every outcome. We care - putting our customers, colleagues and planet at the heart of our decisions. Our straightforward terms of business are designed to protect our customers, while our friendly, down-to-earth approach makes working with Wayv refreshingly simple. Discover our business phone systems, broadband solutions and Managed IT Services at https://wayvtalk.com, or contact us for a free, no-obligation quote.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

232 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(232)

45 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great Company

As far as Internet installation goes this has been a great experience. The installation engineer was very professional and very clear when it came to educating us on our new phone system. The team at Wayv have been exceptionally organised and there have been no problems whatsoever. Would definitely recommend them.

23 de julio de 2023
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Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Nick,

We're glad to hear that your experience was great and you had no problems. It's always a pleasure to hear from happy customers!

Best regards,

The Wayv Team

Valorada con 5 estrellas sobre 5

Great company, great work ethos

Well we have given you 5stars even though there is always room for improvement lol.
I'm going to apologise for not getting your name even though I've made your brews all day. The gentleman was really friendly, just cracked straight on with the installation. Everything seems to be running smoothly. He was very clear demonstrating how to use the equipment. Great system, great engineer and from reading the reviews the customer service team are great too. Would definitely recommend :)

23 de julio de 2023
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Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Lindsay,

We love to hear that customers would recommend us based on their experience - that really is the best feedback to receive!

Glad that you had such a positive journey with our team.

If you'd like to find out more about our referral scheme, please don't hesitate to get in touch!

Best regards,

The Wayv Team

Valorada con 5 estrellas sobre 5

Smooth Installation

Sean was very helpful and answered any questions in detail. The installation process was smooth, and there was no interruption to our service.

17 de julio de 2023
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Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Sophie,

Thank you for sharing your experience - glad that you had a smooth transition.

Best regards,

The Wayv Team

Valorada con 5 estrellas sobre 5

very clean and professional

Everything was explained in detail and the engineer was very clean and professional.

13 de julio de 2023
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Stefan,

We're pleased to hear that the support and service we provided was to your liking, and there wasn't too much upheaval!

Thank you for your review.

Best regards,

The Wayv Team

Valorada con 5 estrellas sobre 5

Polite and friendly engineer

Polite and friendly engineer, everything explained in detail. Very positive experience with install during opening hours.

14 de junio de 2023
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Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Amanda,

Thank you for sharing your experience - we're delighted to hear that it was positive!

Best regards,

The Wayv Team

Valorada con 5 estrellas sobre 5

Sean has been absolutely fantastic from…

Sean has been absolutely fantastic from start to finish. From the initial introduction to asking questions about our business and going through the setup of the phones and system. We know we have been in safe hands!

8 de mayo de 2023
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Sarah,

Thank you for sharing your experience - we're delighted to hear that you feel supported with your new systems.

Best regards,

The Wayv Team

Valorada con 5 estrellas sobre 5

Wayv is always friendly and helpful to…

Wayv is always friendly and helpful to deal with and they are always very quick to respond, especially Sophie!

24 de abril de 2023
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Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Nikki,

Thank you for sharing your review - we're glad that we have given you a positive experience!

Best regards,

The Wayv Team

Valorada con 5 estrellas sobre 5

Very impressed

Very impressed

Technician turned up on time and even though we had no power for the morning, got on with what needed doing. Was tidy and there was very little disruption. Was friendly - definitely recommend.

23 de abril de 2023
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Penny,

It's brilliant to hear that you were impressed with the service you received and the minimal disruption - happy customers are our aim!

Best regards,

The Wayv Team

Valorada con 5 estrellas sobre 5

Good efficient service

Good efficient service, knowledgeable staff right from the start - Sophy, Liam and Sean obviously care about the customer experience and believe 100% in the product

16 de abril de 2023
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Neil,

We're delighted to hear that our passion for providing exceptional service came through - thank you for taking the time to review your experience.

Best regards,

The Wayv Team

Valorada con 5 estrellas sobre 5

Outstanding service

Great service Sean visited site and did a thorough job would recommend to any company.

26 de marzo de 2023
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Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Steve,

Thank you for sharing your experience and that you would recommend us!

We have a referral scheme for existing customers - if you'd like to find out more, please get in touch.

Best regards,

The Wayv Team

Valorada con 5 estrellas sobre 5

Great service

Great service, explained system clearly

1 de marzo de 2023
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Michael,

Thank you for sharing your experience; we're pleased to hear that you felt our service was great.

Best regards,

The Wayv Team

Valorada con 5 estrellas sobre 5

Fantastic service, would recommend

Wayv got us set up with our phones and couldn't have been more helpful. Brilliant service, would highly recommend

9 de marzo de 2023
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Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Olwynne,

Thank you for leaving us a great review - it's great to hear that you would recommend us.

If you'd like to find out about our referral scheme, please don't hesitate to get in touch!

Best regards,

The Wayv Team

Valorada con 5 estrellas sobre 5

Very professional service

Very professional service. Would recommend.

21 de febrero de 2023
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Caroline,

Thank you for taking the time to leave us a review - we're glad that you had a positive experience and that you would recommend us!

Best regards,

The Wayv Team

Valorada con 5 estrellas sobre 5

Great overall experience

Great overall experience!
John and Liam explained all of the services properly and clearly. Sophie followed up with all paperwork and schedule for works. Sean the engineer was brilliant. He ensured all works were completed with no interruption to our services, and explained the whole setup in easy to understand terms. Thanks guys!!

14 de febrero de 2023
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Marc,

We're delighted to hear that the experience was a positive one from start to finish!
We work hard to provide exceptional service so it's brilliant to hear that your experience reflected this.

Best regards,

The Wayv Team

Valorada con 5 estrellas sobre 5

Excellent Customer Service

I dealt with Ben Gilliver at Wayv who remotely installed some software on my laptop and answered a couple of queries I had. Ben was very friendly, knowledgeable and professional. A pleasure to deal with and sorted the issue very quickly.

13 de febrero de 2023
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Matthew,

Thank you for leaving such a positive review for your experience - glad that we were able to address your issue efficiently.

Best regards,

The Wayv Team

Valorada con 5 estrellas sobre 5

We had our new phone system installed…

We had our new phone system installed today.
From start to finish it has been stress free!
Had great communication from Sophie in the office, explaining everything that would happen and
Our engineer Sean has been fantastic!
He has fully explained everything very simply, been really patient and made the changeover flawless.
Thankyou so much.

17 de enero de 2023
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Justine,

We're pleased to hear that you had a flawless changeover - that's what we aim for! Always a delight to hear from happy customers.

Best regards,

The Wayv Team

Valorada con 5 estrellas sobre 5

Fantastic Service, thank you Ben

Thank you to Ben for a totally hassle free upgrade to our system and handsets. He has been unobtrusive, efficient and incredibly helpful. His tutorial on the new handsets and features, was clear and easy to understand. The downtime was so minimal no one noticed it was happening. Than you to Sophie for her repeated assistance in getting the necessary documentation correct, and her continued assistance with general queries. Well done Wayv, your a great Company to deal with and we would highly recommend you to others.

6 de enero de 2023
Logotipo de Wayv. Talk, Broadband and IT for Business

Respuesta de Wayv. Talk, Broadband and IT for Business

Hi Tina,

Thank you for leaving us a positive review - we're delighted to hear that you would recommend us off the back of your experience!

If you'd like to hear more about our referral scheme, please don't hesitate to get in touch!

Best regards,

The Wayv Team

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