Just Opiniones 

615
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My mother there took out a life time mortgage. Just did not check that she actually owned the entire property. She was given a loan on the entire property. My mother passed away last year. Her proper... Ver más

Valorada con 4 estrellas sobre 5

Initial phone call was followed up quite quickly but no indication of how long it would be before emailed paperwork would arrive. Why when you have a cash facility must you be dragged through all the... Ver más

Valorada con 5 estrellas sobre 5

There has been no negative issues to date since we decided to deal with JUST for equity release. If any issues exist it would probably be the involvement with other company persons, messages and the o... Ver más

Valorada con 5 estrellas sobre 5

Absolutely Phenomenal,... -> This was my additional advance I applied for w/ Just, which was processed w/ lightening speed & efficiency,... -> but as for my 1st well that took several weeks to process... Ver más

Información sobre la empresa

  1. Finanzas y seguros

Escrito por la empresa

Here at Just, we're proud to be one of the UK's leading providers of retirement financial solutions. At Just we recognise that everyone's retirement needs are different. You may want a regular income with the security of knowing that it's guaranteed to be paid for life. Maybe you are looking for peace of mind and want to make arrangements for future care costs. Or perhaps you want to access some of the money tied up in your property to spend on home improvements or holidays. It could even be a combination of these things.


Información de contacto

  • The Omnibus Building, Lesbourne Road, RH2 7LD, Reigate, Reino Unido

  • wearejust.co.uk

4,0

Muy bueno

TrustScore: 4 sobre 5

615 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 95% de las opiniones negativas

Suele responder en menos de 1 semana

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4,0

Todas las opiniones

(615)

79 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I needed an advance

I needed an advance, got through on the phone straight away and the JUST representative was so helpful, I had no problems at all.
I would recommend them to anyone

21 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

STAY AWAY...!!!!

Even a loan shark would be better than using Just. They provided we a statement of income which appeared to be incorrect, on three separate occasions I called to check & was told it was correct & legally binding. They have now reduced the amount & will not respond to any of my questions. They also don't know the difference between Gross & Net & got my projection the wrong way around - are they really FCA regulated???? I would suggest - stay away. If you have made the grave error of signing with them & they continue their shambolic behaviour. Complain to the financial ombudsman & copy david.richardson@wearejust (with the co.uk ending) (he is the CEO - but don't worry - he won't read the complaint).

25 de marzo de 2025
Opinión espontánea
Logotipo de Just

Respuesta de Just

We’re sorry to hear that you feel dissatisfied with Just and we thank you for taking the time to provide feedback.
To help resolve the matter and provide additional support please contact us on myenquiry@wearejust.co.uk

Valorada con 1 estrellas sobre 5

Terrible communication service…

Terrible communication service regarding the porting of my lifetime mortgage

20 de marzo de 2025
Opinión espontánea
Logotipo de Just

Respuesta de Just

Dear Ms Smith
We’re sorry to hear that you feel dissatisfied with Just and we thank you for taking the time to provide feedback.
We understand you have already been contacted today regarding this matter, if you still require any further assistance please contact us on mortgage.administration@wearejust.co.uk

Valorada con 5 estrellas sobre 5

Annuity Application - very happy

I have just finished the application process fir my lifetime annuity with Just. Everyone at Just were very helpful, caring, flexible and understanding throughout the process. Very happy with the service I received.

14 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company made a 1000% profit from…

This company made a 1000% profit from my dads sudden fatal heart attack in September 2024. He only set up his policy in late 2019. There’s making profit and then theres just pure greed, and this company doesn’t care about anything but money.

12 de diciembre de 2024
Opinión espontánea
Logotipo de Just

Respuesta de Just

We are sorry for the loss of your father and that you feel dissatisfied with Just. We thank you for taking the time to provide feedback.
To help resolve the matter and provide additional support please contact us on myenquiry@wearejust.co.uk

Valorada con 5 estrellas sobre 5

Perfect Pleasant and Rewarding

Having received an initial tranche of monies under our arrangement, a second instalment was applied for.
An easy application was made, to be followed very quickly by a call from JUST, asking the reasons for our request.
The call was received before lunch today.
I received an email shortly after lunch to confirm that our request had been approved, and that my bank account would be credited "within 24 hours"
Monies were received within two hours.
That is a service to be admired.
Our whole experience has been a pleasure, dealing with such polite, pleasant and professional organisation.
I would heartily recommend JUST to any potential applicant.
Very many grateful thanks
J & J A

11 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I wanted to retrieve additional money…

I wanted to retrieve additional money from my previous Equity Release to help a family member. JUST helped me achieve this with minimal effort and cost. They ensured the transaction was right for me.

10 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful and Knowledgeable

The staff were helpful and knowledgeable and were happy to spend the time explaining all aspects of our request in full! We are extremely happy with our treatment and who happily recommend your company

4 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Third Drawdown on Mortgage

We have just completed our third drawdown on our Lifetime Mortgage and can confirm a seamless and excellent service completed with top efficiency.
Polite and helpful staff to complete the all round experience.

4 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb service

Superb service and so easy to deal with too. Excellent example of how to deal with customers and their financial business. Wouldn't hesitate to recommend them in the future. Many thanks to them for providing a brilliant service and prompt completion of business.☺️👍

18 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dealing with this company is very easy…

Dealing with this company is very easy and straight forward without any complicated process, the only time I ever needed to make a phone call, the lady was very pleasant and helpful and dealt with my query to my satisfaction.

28 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I recently found out my mother and…

I recently found out my mother and father took out a life time mortgage, looking at the recent statement it is a rip off !!! I can’t believe the amount of interest for one year. It’s nearly a quarter of the life time mortgage Stay away from the this company they take advantage of elderly people 🤬

23 de febrero de 2025
Opinión espontánea
Logotipo de Just

Respuesta de Just

We’re sorry to hear that you feel dissatisfied with Just and we thank you for taking the time to provide feedback.
To help resolve the matter and provide additional support please contact us on mortgage.administration@wearejust.co.uk

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