My mother there took out a life time mortgage. Just did not check that she actually owned the entire property. She was given a loan on the entire property. My mother passed away last year. Her proper... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Initial phone call was followed up quite quickly but no indication of how long it would be before emailed paperwork would arrive. Why when you have a cash facility must you be dragged through all the... Ver más
There has been no negative issues to date since we decided to deal with JUST for equity release. If any issues exist it would probably be the involvement with other company persons, messages and the o... Ver más
Absolutely Phenomenal,... -> This was my additional advance I applied for w/ Just, which was processed w/ lightening speed & efficiency,... -> but as for my 1st well that took several weeks to process... Ver más
Información sobre la empresa
Escrito por la empresa
Here at Just, we're proud to be one of the UK's leading providers of retirement financial solutions. At Just we recognise that everyone's retirement needs are different. You may want a regular income with the security of knowing that it's guaranteed to be paid for life. Maybe you are looking for peace of mind and want to make arrangements for future care costs. Or perhaps you want to access some of the money tied up in your property to spend on home improvements or holidays. It could even be a combination of these things.
Información de contacto
The Omnibus Building, Lesbourne Road, RH2 7LD, Reigate, Reino Unido
- wearejust.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 95% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I needed an advance
I needed an advance, got through on the phone straight away and the JUST representative was so helpful, I had no problems at all.
I would recommend them to anyone
STAY AWAY...!!!!
Even a loan shark would be better than using Just. They provided we a statement of income which appeared to be incorrect, on three separate occasions I called to check & was told it was correct & legally binding. They have now reduced the amount & will not respond to any of my questions. They also don't know the difference between Gross & Net & got my projection the wrong way around - are they really FCA regulated???? I would suggest - stay away. If you have made the grave error of signing with them & they continue their shambolic behaviour. Complain to the financial ombudsman & copy david.richardson@wearejust (with the co.uk ending) (he is the CEO - but don't worry - he won't read the complaint).

Respuesta de Just
Terrible communication service…
Terrible communication service regarding the porting of my lifetime mortgage

Respuesta de Just
Five star review.
I am extremely happy with the way my business is handled. The staff are very helpful and efficient.
Annuity Application - very happy
I have just finished the application process fir my lifetime annuity with Just. Everyone at Just were very helpful, caring, flexible and understanding throughout the process. Very happy with the service I received.
Easy transaction
Easy transaction, explained everything i needed to know, follow up very good.
Very pleased with service
This company made a 1000% profit from…
This company made a 1000% profit from my dads sudden fatal heart attack in September 2024. He only set up his policy in late 2019. There’s making profit and then theres just pure greed, and this company doesn’t care about anything but money.

Respuesta de Just
Perfect Pleasant and Rewarding
Having received an initial tranche of monies under our arrangement, a second instalment was applied for.
An easy application was made, to be followed very quickly by a call from JUST, asking the reasons for our request.
The call was received before lunch today.
I received an email shortly after lunch to confirm that our request had been approved, and that my bank account would be credited "within 24 hours"
Monies were received within two hours.
That is a service to be admired.
Our whole experience has been a pleasure, dealing with such polite, pleasant and professional organisation.
I would heartily recommend JUST to any potential applicant.
Very many grateful thanks
J & J A
I wanted to retrieve additional money…
I wanted to retrieve additional money from my previous Equity Release to help a family member. JUST helped me achieve this with minimal effort and cost. They ensured the transaction was right for me.
Helpful and Knowledgeable
The staff were helpful and knowledgeable and were happy to spend the time explaining all aspects of our request in full! We are extremely happy with our treatment and who happily recommend your company
This company has made great service my life so much…
This company has made my life so much easier straightforward full explanations each step of the way would highly recommend this company
Third Drawdown on Mortgage
We have just completed our third drawdown on our Lifetime Mortgage and can confirm a seamless and excellent service completed with top efficiency.
Polite and helpful staff to complete the all round experience.
Superb service
Superb service and so easy to deal with too. Excellent example of how to deal with customers and their financial business. Wouldn't hesitate to recommend them in the future. Many thanks to them for providing a brilliant service and prompt completion of business.☺️👍
Dealing with this company is very easy…
Dealing with this company is very easy and straight forward without any complicated process, the only time I ever needed to make a phone call, the lady was very pleasant and helpful and dealt with my query to my satisfaction.
Fantastic experience with this company
Fantastic experience with this company. Very friendly and efficient and everything completed really quickly. Highly recommend
RetirementDuring our further advance journey Just…
During our further advance journey Just Retirement have been very professional & kept us informed at all stages of the procedure.
We would have no hesitation of recommending Just Retirement to any future client
I recently found out my mother and…
I recently found out my mother and father took out a life time mortgage, looking at the recent statement it is a rip off !!! I can’t believe the amount of interest for one year. It’s nearly a quarter of the life time mortgage Stay away from the this company they take advantage of elderly people 🤬

Respuesta de Just
Had a call from Victoria who was very…
Had a call from Victoria who was very friendly very helpful & very professional very much appreciated
Thank you very much
I would recommend them to anyone
Very helpful ,especially with all my queries,
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







