I was referred across to Hub as my existing provider couldn't provide the best rate available for my annuity. The handover was very smooth and very capably supported by Laura Herdman who took me throu... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I was referred across to Hub as my existing provider couldn't provide the best rate available for my annuity. The handover was very smooth and very capably supported by Laura Herdman who took me throu... Ver más
La empresa ha respondido
Spoke with an advisor named Andy He was excellent- didn’t push a product i didnt need, he actually directed me to a colleague in a different department who he felt would be a better fit for my nee... Ver más
La empresa ha respondido
I spoke with Thomas. He was very polite and articulate and explained everything in depth. He constantly recapped to confirm if I had any questions and if I was happy to proceed. No messing about, he... Ver más
The lifetime mortgage was processed quickly with very few problems. However, their valuation of my property was considerably less than the market value, which increased the interest I had to pay on th... Ver más
La empresa ha respondido
We aim to transform customers' lives in retirement - it's what makes us different. We take the time to build up a detailed understanding of each individual’s financial situation and what they want to achieve. HUB Financial Solutions is part of Just Group plc, a FTSE-250 financial services company and a specialist in the retirement market. As a Group, we’ve helped more than 700,000 people achieve a better later life through our solutions and services. HUB Pension Consulting specialises in providing client advisory services to Defined Benefit pension scheme trustees and scheme sponsors undertaking bulk member options exercises.
5th Floor, The Ewart, Bedford Square, BT2 7EP, Belfast, Reino Unido
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I spoke with Thomas. He was very polite and articulate and explained everything in depth. He constantly recapped to confirm if I had any questions and if I was happy to proceed.
No messing about, he was extremely efficient and booked a follow up appointment with an advisor and emailed me confirmation, when I was still on the phone with him. Thank you Thomas.
I was referred across to Hub as my existing provider couldn't provide the best rate available for my annuity. The handover was very smooth and very capably supported by Laura Herdman who took me through the process whilst dealing with any questions I raised along the way. I must say, Laura was thoroughly pleasant to work with and it was nice to hear her Irish accent as she spoke and referring to pennies rather than pence which is a nice but rare thing these days!

Respuesta de HUB Financial Solutions
Very helpful and patient when needed, handling two policies instead of just one. Very pleased and grateful.

Respuesta de HUB Financial Solutions
Spoke with an advisor named Andy
He was excellent- didn’t push a product i didnt need, he actually directed me to a colleague in a different department who he felt would be a better fit for my needs.
Good honest advice well explained.
Certainly impressed me.
Mike

Respuesta de HUB Financial Solutions
Jack was patient and attentive, went through all the options and came up with a solution that suited me. I can strongly recommend HUB Financial Solutions.

Respuesta de HUB Financial Solutions
My equity release application was approved and completed and funds transferred speedily.

Respuesta de HUB Financial Solutions
Andy Chadwick has just supported my parents through the process, which for 2 very elderly people can be a bit worrying. His patience to manage separate calls with them due to them not being able to be on the same call was exceptional. All risks were identified and great care was taken to ensure that my parents were happy with the outcome. I can highly recommend Andy and his team to work through this process and advise on the optimal solution.

Respuesta de HUB Financial Solutions
Laura of Hub Finance Solutions went through my pension with me. She had to go through the boring bits and didn't make it painful and then went through the Finance bits in a way I could understand. If I interrupted with a question she didn't sound annoyed and answered in such away I understood, at a level I was happy at and not patronising. By the time we finished I felt I could make an informed decision
Thanks Laura

Respuesta de HUB Financial Solutions
Yesterday I spoke with Laura Herdman regarding my pension options. She was most professional and helpful and spent a great deal of time making sure I fully understood the procedure. Overall I was very happy with how it went.

Respuesta de HUB Financial Solutions
I would like to thank Jackie Hart
for all her help , she was very professional and explained everything very clearly.
I would definitely recommend her.
She is a credit to the company .
Many thanks

Respuesta de HUB Financial Solutions
Hub financial solutions couldn’t be more helpful. My phone consultation was well covered well explained. With all questions answered. Laura was very helpful and put me at ease.

Respuesta de HUB Financial Solutions
Claire helped us tremendously with the understanding of the process we were about to undertake, she was very clear and we could understand all that she was pointing out to us very well

Respuesta de HUB Financial Solutions
The lifetime mortgage was processed quickly with very few problems. However, their valuation of my property was considerably less than the market value, which increased the interest I had to pay on the amount I wanted to borrow

Respuesta de HUB Financial Solutions
Laura and Callum gave a great service. Callum is to be especially thanked as he was very patient with me and informative, he was also really knowledgeable.
Helen Taylor

Respuesta de HUB Financial Solutions
My advisor was knowledgeable and listened to me. She made the whole process uncomplicated. I had approached other companies and it appeared almost impossible to attain an equity release using their systems.
Not so with HUB Financial solutions - within 8 weeks my money was in my bank account.

Respuesta de HUB Financial Solutions
We spoke to Thomas McDermott about pension options and how to make the right decision for our circumstances. He was warm, decent, kind and thorough. He was an expert in his subject matter and never rushed us, ensuring we understood the process. He also gave us the time to explain our situation and guided us where needed. We felt relieved and uplifted that he would make sure we received the right pension option to suit our lifestyle and circumstances. He is a credit to the company and a wonderful human being!

Respuesta de HUB Financial Solutions
Alison Wren was amazing. We looked at all the alternatives available and the solution was something I’d not considered. Highly recommended as a professional who can get an overall view. All contact was as booked and would happily use again.

Respuesta de HUB Financial Solutions
Right from the beginning we were put at ease by Alison who talked us through the whole process.
At times when we didn’t quite understand some things she went through it again until we understood.
We felt comfortable and it was only towards the end we had a bit of a delay. Other than that we were thoroughly satisfied.

Respuesta de HUB Financial Solutions
All communications with staff from HUB were very clear and followed up on very promptly. Our advisor, Steve, took time to talk through what we wanted and discuss our options to help us make an informed choice. He was very approachable throughout the process, responding quickly to all our queries. Once decided, everything was put in place very quickly. A very positive experience overall.

Respuesta de HUB Financial Solutions
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.