Just Opiniones 

615
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My mother there took out a life time mortgage. Just did not check that she actually owned the entire property. She was given a loan on the entire property. My mother passed away last year. Her proper... Ver más

Valorada con 4 estrellas sobre 5

Initial phone call was followed up quite quickly but no indication of how long it would be before emailed paperwork would arrive. Why when you have a cash facility must you be dragged through all the... Ver más

Valorada con 5 estrellas sobre 5

There has been no negative issues to date since we decided to deal with JUST for equity release. If any issues exist it would probably be the involvement with other company persons, messages and the o... Ver más

Valorada con 5 estrellas sobre 5

Absolutely Phenomenal,... -> This was my additional advance I applied for w/ Just, which was processed w/ lightening speed & efficiency,... -> but as for my 1st well that took several weeks to process... Ver más

Información sobre la empresa

  1. Finanzas y seguros

Escrito por la empresa

Here at Just, we're proud to be one of the UK's leading providers of retirement financial solutions. At Just we recognise that everyone's retirement needs are different. You may want a regular income with the security of knowing that it's guaranteed to be paid for life. Maybe you are looking for peace of mind and want to make arrangements for future care costs. Or perhaps you want to access some of the money tied up in your property to spend on home improvements or holidays. It could even be a combination of these things.


Información de contacto

  • The Omnibus Building, Lesbourne Road, RH2 7LD, Reigate, Reino Unido

  • wearejust.co.uk

4,0

Muy bueno

TrustScore: 4 sobre 5

615 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 95% de las opiniones negativas

Suele responder en menos de 1 semana

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4,0

Todas las opiniones

(615)

79 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Absolutely Phenomenal,.. ->

Absolutely Phenomenal,... -> This was my additional advance I applied for w/ Just, which was processed w/ lightening speed & efficiency,... -> but as for my 1st well that took several weeks to process, due to both lawyers & conveyancing stuff which had to be carried out,... -> So do be patient as this process usually takes from six to eight weeks to fully complete,...

4 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Useless

Useless. They never send information concerning my investment not do they respond to emails.

4 de febrero de 2025
Opinión espontánea
Logotipo de Just

Respuesta de Just

Dear Brian

We are sorry that your recent experience has left you feeling dissatisfied with Just and we thank you for taking the time to share your valuable feedback.

We sincerely hope that our responses since your review have addressed matters for you.

if you require any further support, please contact us on myenquiry@wearejust.co.uk

Valorada con 5 estrellas sobre 5

Professional JUST.

We had a professional experience with our Lifetime Mortgage application and a further advance from our reserve was dealt with in a timely manner.I can highly recommend JUST ;

23 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service, very prompt service, any issues are dealt with quickly, very good customer service, would definitely recommend.

22 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

No negative issues

There has been no negative issues to date since we decided to deal with JUST for equity release. If any issues exist it would probably be the involvement with other company persons, messages and the odd unknown phone call which come across as scam related calls. Where our personal details are known.

20 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Mother took out lifetime mortgage,now…

Mother took out lifetime mortgage,now deceased trying to get in contact re repayment. Initial response ok but now know further reply or even acknowledgement to emails.Everyday interest increasing so want settlement figure.How hard is it to at least acknowledgement email!!!

23 de enero de 2025
Opinión espontánea
Logotipo de Just

Respuesta de Just

Dear Mr Reek

We are very sorry to hear your experience with Just has left you feeling dissatisfied and we thank you for taking the time to provide feedback during such a challenging time for you.

In addition we’d also like apologise for the delay in responding to your review which has fallen outside of our own high expectations.

To help resolve the matter your feedback has been passed to the appropriate team and they’ll be in contact in due course.

If you need any further support in the interim, please contact us on mortgage.administration@wearejust.co.uk

Valorada con 4 estrellas sobre 5

Cash should mean cash.

Initial phone call was followed up quite quickly but no indication of how long it would be before emailed paperwork would arrive. Why when you have a cash facility must you be dragged through all the offer letter and sundry paperwork procedures again? A cash facility should be what it says….it can be withdrawn on demand. This should be made clear when leaving some of agreed advance undrawn at the first interviews.

6 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

They do what they say

The most professional financial company we have ever dealt with. So easy so helpful and staff appeared to be happy that we were happy. Couldn't fault one thing

7 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

JUST, a very caring ,company!

The very caring, friendly and efficient Staff of JUST always conveys trust in their dealings with clients' affairs. I would be happy to recommend JUST to my family and friends, always! They always deliver a solid service!

6 de enero de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

This has been quite a difficult process

This has been quite a difficult, slow process. I think largely due to the volume of business and delays in the postal service because of the run up to Christmas.Also, because I used a broker, it was sometimes
difficult to determine where the delay in communication lay. I was never given the opportunity to return the signed forms on line and it took a long time for Just to communicate that they had received them.
Also a very small difference in the valuation of my property from a previous one, resulted in a much reduced offer.
I had, many years ago, had equity release from this company and found it a much simpler experience then. I guess that most things in life have got more complex and bureaucratic!

27 de diciembre de 2024
Opinión espontánea

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